Serengeti African Tours In National Park
Go Serengeti African Tours
- Office In:
- Size:
- 1-5 employees (Founded in 2019)
- Member Of:
- IATA, TATO & TALA
- Tour Types:
- Mid-range & luxury tours with set start dates and a fixed itinerary
- Destinations:
- Price Range:
- $100 to $600 per person per day (USD, excl. int'l flights)
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Great safari experience, but not without issues
Overall, I had a great safari experience, although unfortunately not every part of the trip was as positive.
From the very beginning, communication with Glory was great. She was always quick to respond, helpful and made the whole booking process very easy.
I booked a 4-day camping safari. The campsites were good and the tents were equipped with small mattresses and sleeping bags. One thing I was a little disappointed about was that the first night wasn’t actually spent in a tent, even though my itinerary stated three nights of camping. It wasn’t a huge issue for me, but it was different from what I had booked and expected.
Also: bring more warm clothes than you think you’ll need! Especially around Ngorongoro, the nights can get very cold.
The food throughout the safari was always really good and there was more than enough. Of course, some meals were quite similar, but for four days of camping there is really nothing to complain about. A big thank you to our chef Ritschard for taking such good care of us!
As for the safari itself, we saw an incredible amount of wildlife and had some amazing moments.
Unfortunately, the part that significantly affected my experience was our guide, Lawrence.
Throughout the trip, I repeatedly felt ignored and not taken seriously by him. There were many situations where I would ask a question and simply receive no answer. It became so noticeable that it actually turned into an inside joke within our group: when I asked something and got ignored, one of the guys would repeat the exact same question — and suddenly get an answer.
I addressed this directly with Lawrence several times during the safari. Unfortunately, his response was basically just “okay”, and nothing changed afterwards.
I also felt that we sometimes received surprisingly little information from him. For example, when staying at campsites with wild animals around, we had to repeatedly ask for basic information about whether it was safe to walk to the toilets alone at night and what precautions we should take. Whenever something was questioned or we asked for more clarification, his reaction often felt dismissive.
There were also a few situations involving the animals that made some of us uncomfortable. At times, members of the group had to point out that we felt we were getting too close to animals. There were also one or two occasions where we drove off-road even though nobody in our group had asked for this.
I understand that safari guides have a lot of experience and know the parks far better than tourists do, but for me, respecting the animals and their space is an important part of the experience as well.
It’s unfortunate because there were so many great aspects to this safari, and I want to emphasize that my criticism of the guide does not reflect my experience with the entire company.
After the safari, I shared my concerns about Lawrence privately with the company. I was apologized to and told that the matter would be addressed, which I appreciate. However, I was also repeatedly asked not to include this negative experience in my public review because it could affect the company. I understand their position, but I believe an honest review should reflect both the p
Lovely, but could give us more information about the animals
Good company that organized it very well for us. Good hotels and helped us with transportation
Quite okay Mt. Meru experience with Ups & Downs
Average price compared to other companies but for our group size of 2 people incomprehensible why 4 porters are needed (all of them have to be tipped, other companies use 2 porters for that group size).
We have not been proactively contacted for the briefing, sleeping bags not on the prep list so that we didn't bring any and had to rent them from the company...our guide briefed us and took photos of our passports, afterwards the organizer again asked us for photos of our passports, unclear if there was any communication. On the summit ascent (3rd) day we only got a poor and sweet food package for on the go, unfortunately not enough for such a hike. Our guide was a very funny, motivating and sociable guy but lacked a bit of healthy distancing and could not tell us a lot about historical backgrounds. Other than that, staff was very kind, friendly, always tried to provide the best service. Food was amazing and tasty, very big portions.