Reviews

Sort By: Date Most Helpful Rating 11-20 of 77 Reviews
Victoria Obodova   –  
France FR
Visited: October 2023 Reviewed: Oct 27, 2023

Email Victoria Obodova  |  35-50 years of age  |  Experience level: first safari

Very responsible and good operator who takes care a lot of their customers
5/5

All Safari was great from the beginning to the end. Extra Miles Unique Adventures is a safe and responsible operator. We have nothing bad to say. Our guide Fred came early morning on time to collect us and during 3 days took care about us. In the car there were a lot of water, that was good. The car was comfortable, we could open the roof to see all animals better. We saw lions, elephants , giraffes very very close! Hotel was amazing! I really advise to visit Ashnil camp. I still can’t understand how they organized so comfortable stay in the middle of savanna. Thanks to Fred, he showed us so many animals I have never seen in my life. Could notice that he is experienced driver and knows savanna very well. He knows a lot of information about animals, and answered all our questions. At the end he brought us to the airport what was also very comfortable. Thank you, guys for this amazing experience!

Reply from Extra Miles Unique Adventures
Reply from Extra Miles Unique Adventures
Posted on Oct 27, 2023

we are also happy to hear that your safari was fantastic and you enjoyed all the amenities. We are looking forward for more and more interactions from you and any of your friends.Extra Miles Unique Adventures team are happy to hear that everything went on well.

Gudrun   –  
Kenya KE
Visited: October 2023 Reviewed: Oct 22, 2023

Email Gudrun  |  65+ years of age  |  Experience level: over 5 safaris

High service level
5/5

All the way from pick up at our place the communication was excellent. When we got a challenge with the vehicle the company quickly changed to another vehicle. The guide was quite experienced and service minded. We managed to see all the big five in hour three days travel from Nairobi to Masai Mara. Everything worked well though the hotel was not good at supporting one in the group requiring gluten free food. All in all we are very satisfied.

Isaac Hooper   –  
United Kingdom UK
Visited: September 2023 Reviewed: Sep 20, 2023

Email Isaac Hooper  |  20-35 years of age  |  Experience level: first safari

Easy, friendly and wonderful team
5/5

This safari was part of a larger trip which we organised ourselves so when it came to looking at a safari agent we spent time looking around. Once we were in contact with Extra Miles we knew they would have everything we need. The team were very responsive and they helped us with what we wanted to do around our trip. The price we paid was very good value for money. They were very welcoming, friendly and very reliable and met us before and after our flight to the Masai Mara. We had the best, most memorable time on our safari so thank you for organising!

Reply from Extra Miles Unique Adventures
Reply from Extra Miles Unique Adventures
Posted on Sep 21, 2023

It was a pleasure getting to know you and interact with you looking forward to facilitating your future travel plans will definitely keep in touch with you

DB   –  
United States US
Visited: August 2023 Reviewed: Sep 11, 2023

Email DB  |  50-65 years of age  |  Experience level: first safari

An Adventure of a Lifetime
5/5

Nothing is perfect and I think we should go into every experience with an open mind. However, Timothy, Charles and the Extra Miles team go out of their way to make it as enjoyable as possible. If you want a personal and, more importantly personable experience Charles is the best guide in Kenya.

Miguel Jimenez   –  
Mexico MX
Visited: August 2023 Reviewed: Aug 30, 2023

Email Miguel Jimenez  |  35-50 years of age  |  Experience level: first safari

Excellent experience
5/5

Excellent experience. Highly recommended tour operator.

(automatic translation from Spanish)

Jana   –  
Israel IL
Visited: August 2023 Reviewed: Aug 27, 2023

Email Jana  |  20-35 years of age  |  Experience level: first safari

The team was very welcoming , attentive , kind answered quickly all of our questions and knowledgeab
5/5

Wow ! Where should I start , the service , the communication the tour guide , the tour itself were all perfect!!! I was contacted by Timothy who was always attentive , answered my questions and gave me all the information needed in a short period of time and always cared to know how we were.And the team even surprised us when they all came to pick us up to the safari which made us feel very comfortable, safe and that we are In professional hands. We stayed in lake Nakuru sopa lodge and Masai Mara sopa lodge both were beautiful (Masai Mara rooms are pretty far from the lobby) we had 1 day in lake Nakuru and 2 in Masai Mara . Our amazing tour guide Fred a very knowledgeable man , informative knows the map of the safari like the back of his hand, very kind and made his best to make all our wishes come true. Every request we had he fulfilled. Also with Fred knowing the map very well we were able to finish seeing the big 5 very quickly. We thank extra miles unique adventure for an unforgettable safari experience.
P.s it was my birthday a few days after we finish the safari but they made sure I celebrated also with them and ordered a cake for me!

Nicla Bolger   –  
Australia AU
Visited: August 2023 Reviewed: Aug 22, 2023

Email Nicla Bolger  |  50-65 years of age  |  Experience level: first safari

Fred was such a friendly and knowledgeable guide.
5/5

An incredible experience with kind and knowledgeable staff. Me and my son had the most amazing safari and felt safe and supported the whole way. It was an added bonus that the staff at Extra Miles surprised me not once, not twice but three times with a birthday cake at different accomodations whilst on the tour. We could not recommend this tour enough. From initial booking, to response of emails, to the actual safari could not have been more attentive and helpful.

Keith Merkel   –  
United States US
Visited: August 2023 Reviewed: Aug 18, 2023

Email Keith Merkel  |  65+ years of age  |  Experience level: first safari

The Extra Miles staff truly live up to their name- they provided an outstanding experience for us.
5/5

From our first inquiry regarding tour options to the last day of our trip the Extra Miles staff was very accommodating and professional. Timothy answered every question we had with promptness, patience, and thoroughness. Upon arrival at the Nairobi airport at 10:30 pm on a Sunday, we were met by Melissa, Timothy, Victor, and our driver Graham. Our daughter had arrived in Nairobi several hours before we did and the Extra Miles staff had picked her up at the airport and taken her to our hotel. To our surprise, they had then picked her up from the hotel and brought her to the airport to meet us- a very nice and much appreciated touch. The excellent service continued with our driver, Graham. Being a birder, I had requested a driver with knowledge of the birdlife we might encounter at Maasi Mara, Lake Naivasha, and Amboseli- and Graham was the perfect choice. His ability to spot difficult to see wildlife while expertly navigating the rough roads in the parks was remarkable. Being interested in birds himself, Graham was very patient with me as I (very frequently) asked him to stop so I could check out yet another distant small bird on a shrub.

Every aspect of the trip, including accommodations and meals was very enjoyable. We had an amazing vacation experience with Extra Miles Unique Adventures and highly recommend them to anyone looking for a budget friendly, yet very comfortable, care-free and memorable trip.

SAM MILLS   –  
United Kingdom UK
Visited: June 2023 Reviewed: Aug 4, 2023

Email SAM MILLS  |  20-35 years of age  |  Experience level: 2-5 safaris

Fantastic and friendly.
5/5

Extra Miles Safari company provided a fantastic, and memorable, safari holiday in Kenya. My partner and I travelled to three beautiful national parks with the tour company guide, Fred. Fred was informative and went out of his way to provide us with an amazing wildlife experience. Throughout the experience the travel company employees were incredibly friendly and we have recommended the company to many friends and family since the trip. The only negative was that there was an issue with a delayed Amex payment however this was resolved prior to commencing the tour. Many thanks to Melissa, Truffy and Fred for an amazing holiday.

Jana   –  
Germany DE
Visited: July 2023 Reviewed: Jul 25, 2023

Email Jana  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfect experience with Extra Miles Unique Adventures
5/5

I booked a 3-day Samburu Safari tour for my parents and me. The booking process was easy and I got every time a quick answer. Our driver (Maurice)was every time on time. Our accommodation was stayed in the middle of nationalpark. It was a nice experience. Maurice was friendly, helpful and our safari weekend was unforgettable. Thank you for all!

Average User Rating
5.0/5
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