Reviews

Sort By: Date Most Helpful Rating 331-332 of 332 Reviews
Ding   –  
China CN
Visited: October 2025 Reviewed: Oct 24, 2025

Email Ding  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Ding and not that of SafariBookings.
Kenya Tanzania Travel
2/5

This trip was based on a friend's itinerary and chose Meijo Safaris. Sales representative Marcelina responded very promptly and actively resolved various issues, but there was one thing that was not very good. The night before departure, she was informed that a new guide had been replaced (any subsequent dissatisfaction was caused by the new guide). Kenya's guide Henry Gichura Very good, professional, enthusiastic, and proactive. After the replacement in Tanzania, the guide Pete was very unprofessional, not communicative, and not proactive (reasons: 1. He only opens the roof when we need to prompt him to do so; 2. He doesn't pull the handbrake every time he stops; 3. He doesn't even know where the restroom is on the way from the Tanzanian border to the northern part of Serengeti; 4. He didn't even tell us when he changed our hot meal to a cold meal. We asked him why our meal wasn't hot, but he said he didn't know. I asked the salesperson later, and the salesperson said it was the guide who changed it. They were worried that it would be inconvenient for us to eat hot meals when we saw the horses crossing the river, but the guide never told us about it; 5. Every day, the guide said it would start at 8 o'clock. Our friends also encountered the same problem, so we requested to move up the time. Of course, we also said to leave early and return to the hotel early, The guide disagreed, but only agreed after reporting to the sales team. However, they returned to the hotel very early; 6. Safaris often makes long phone calls during the process, which I feel is very unsafe. )Based on the above situation, if the evaluation is 5 points, I can only give 3 points, of which 2 points are given to Henry Gichura, the Kenyan guide, and 1 point is given to Marcelina, the salesperson.

Marine & Thibault   –  
France FR
Visited: November 2025 Reviewed: Nov 18, 2025

Email Marine & Thibault  |  20-35 years of age  |  Experience level: first safari

a magical trip with an extraordinary guide
5/5

I thank Marcelina for her availability in the months before our arrival and during our stay; she was always available to answer our questions and requests. And a big thank you to Michael, our guide, who made our stay wonderful. Always smiling, always available, and full of excellent advice, he adapted perfectly to our needs throughout the trip—a true ray of sunshine for us.
The trip was perfect

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 322
  • 4 star 9
  • 3 star 0
  • 2 star 1
  • 1 star 0
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