Reviews

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Carolina Otalvaro   –  
Colombia CO
Visited: June 2026 Reviewed: Jun 4, 2026

Email Carolina Otalvaro  |  20-35 years of age  |  Experience level: first safari

Good experience
5/5

We had an amazing safari experience with Serengeti Smile! Our guide Zac was absolutely outstanding — always attentive, knowledgeable and made sure we had everything we needed throughout the trip. The accommodations were wonderful and well chosen. Highly recommended!

Ahriz   –  
Morocco MA
Visited: June 2026 Reviewed: Jun 4, 2026

Email Ahriz  |  50-65 years of age  |  Experience level: over 5 safaris

Serengeti smile
5/5

Excellent experience with this agency! Everything was perfectly organized from start to finish. The customer service was responsive, professional, and attentive to our needs.

A big thank you also to the driver for his professionalism, punctuality, and kindness. The ride was safe and pleasant, and the vehicle was clean and comfortable. He helped make the journey particularly enjoyable.

(automatic translation from French)

Houssam   –  
United States US
Visited: June 2026 Reviewed: Jun 5, 2026

Email Houssam  |  35-50 years of age  |  Experience level: first safari

Five stars all the way up
5/5

From pick up to pick up great service. Domician was our driver very friendly and he is local from a town near arusha. We had chance to see all the big fives thanks to him. The smile company was great coordinating with me during my stay.

Héloïse   –  
France FR
Visited: June 2026 Reviewed: Jun 6, 2026

Email Héloïse  |  20-35 years of age  |  Experience level: first safari

A top-notch team, well-organized, and always kind and welcoming with good advice.
5/5

We went on a 5-day safari as a couple. We visited Tarengire National Park, Lake Manyara National Park, Serengeti National Park, and finally, the Ngorongoro Crater. We were contacted by Erick after requesting a quote through Safari Bookings. He was always very friendly and responsive, and he prepared a tailor-made safari for us based on our requests. During the safari, we were accompanied by Zuzu, our French-speaking guide, who was attentive throughout the trip and has extensive knowledge. We learned and saw so much. We were also accompanied by Édouard, our English-speaking driver who speaks a little French and always made sure we had the best possible experience. They were always very kind, smiling, and welcoming. We really enjoyed sharing our different cultures with them!

We highly recommend Serengeti Smile for a safari. We're now off to Zanzibar for new adventures!

Sam   –  
United Kingdom UK
Visited: June 2026 Reviewed: Jun 7, 2026

Email Sam  |  20-35 years of age  |  Experience level: first safari

Our incredible 8 day trip to Tanzania
5/5

Organising our trip with Serengeti Smile was excellent. Piniel was very helpful in getting us the exact trip and experience we wanted at the best cost we could afford. We started with a fantastic day hike of Kilimanjaro with a really great mountain guide. Wisdom (our driver) was also really accomodating as he picked us up from different places and taking us to our next destination. Then we met John, our safari guide for the rest of our trip. And that was absolutely exceptional. We got to see so many animals and experience unforgettable events (such as witnessing the hunt of a cheetah finally catching a gazelle). John was an amazing guide and made the trip so enjoyable for us. Highly recommend.

Despina & Steve   –  
Greece GR
Visited: June 2026 Reviewed: Jun 9, 2026

Email Despina & Steve

Excellent operations
5/5

I recently went on my first safari, and choosing a company is very hard when you don't know anything about the company. I was lucky to choose the right one. Patricia and Zac are hardworking individuals who represent the company's values and beliefs, putting the guests' needs first. Thanks, guys, for making this a memorable holiday.
I give 6 starsif I could. ❤️🇬🇷

Oussama   –  
Morocco MA
Visited: June 2026 Reviewed: Jun 11, 2026

Email Oussama  |  20-35 years of age  |  Experience level: first safari

An amazing safari
5/5

We have just finished a private safari through Tarangire, Lake Manyara, Serengeti, and Ngorongoro, and I can honestly say that Edward was a huge part of what made this trip unforgettable.
From the very beginning, Edward was professional, friendly, patient, and incredibly knowledgeable. He didn't just drive us from one park to another—he helped us understand everything we were seeing. Whether it was animal behavior, hunting strategies, social structures, migration patterns, or simply answering our endless questions, he always took the time to explain things in a clear and engaging way.
We were two friends traveling in a private jeep, and Edward made every day enjoyable. He has a genuine passion for wildlife, and it shows. He was constantly looking for the best sightings and sharing interesting facts, even before we thought to ask.
Thanks to his experience and determination, we managed to see all of the Big Five during our safari. As if that wasn't enough, we were also lucky enough to witness a live cheetah hunt, something we never expected to see in our lifetime. Moments like that don't happen without a guide who knows where to be and when.
Beyond his skills as a guide, Edward is simply a wonderful person to spend time with. He is kind, wholesome, respectful, and always made us feel comfortable throughout the trip.
If you are considering a safari in Tanzania and have the opportunity to choose Edward as your guide, do not hesitate. He helped turn an amazing safari into a once-in-a-lifetime experience.
Thank you, Edward. We will be talking about this trip for many years to come.

Amine   –  
Morocco MA
Visited: June 2026 Reviewed: Jun 11, 2026

Email Amine  |  20-35 years of age  |  Experience level: first safari

Unforgettable safari experience
5/5

My friend and I have just finished a 5-day private safari visiting Tarangire, Serengeti, Ngorongoro and Lake Manyara, and it was truly the trip of a lifetime.

A big part of that was our guide, Edward. Thanks to his experience and knowledge of the parks, we were able to see all of the Big Five. Beyond that, he was always happy to answer our questions, share interesting facts, and make sure we had all the information we needed throughout the trip.

We are coming back home with amazing memories and a much better understanding of Tanzania, its wildlife, and safari life in general.

We honestly couldn’t have asked for a better guide and feel very lucky to have had Edward with us for this adventure. Highly recommended!

Khaled   –  
Qatar QA
Visited: June 2026 Reviewed: Jun 11, 2026

Email Khaled  |  35-50 years of age  |  Experience level: first safari

Unforgettable Safari
5/5


Our safari in Tanzania exceeded every expectation. From the moment we arrived, everything was perfectly organized by the Seregenti Smile company and our advisor Piniel who was always available to us, allowing us to focus entirely on enjoying the experience.
The wildlife sightings were simply incredible. We were fortunate enough to see the Big Five, along with countless zebras, giraffes, elephants, cheetahs, hippos, and wildebeest in their natural habitat.
A special mention goes to our guide, "Good Luck" whose knowledge, passion, and ability to spot wildlife were exceptional. He shared fascinating insights about the animals, local culture, and ecosystems, making every game drive both exciting and educational, as well as catering to our needs and making sure we were always taken care off.
I would highly recommend Seregenti Smile and our guide "Good Luck" to anyone looking for adventure, wildlife, and a once-in-a-lifetime experience.

Nada   –  
Qatar QA
Visited: June 2026 Reviewed: Jun 11, 2026

Email Nada  |  20-35 years of age  |  Experience level: first safari

Serengeti Smiles delivers unforgettable safaris with excellent service, guides, and planning.
5/5

We had an amazing safari experience in Tanzania with Serengeti Smiles, and everything exceeded our expectations from start to finish. The trip was perfectly organized, and every detail was handled smoothly, allowing us to fully enjoy this unforgettable adventure.

A special thank you to Piniel, who coordinated our safari. He was always helpful, responsive, and made sure everything was arranged perfectly. His professionalism and attention to detail gave us complete peace of mind throughout the trip.

We would also like to express our sincere gratitude to Goodluck, our guide. He was exceptional knowledgeable, friendly, patient, and passionate about wildlife. His expertise helped us spot incredible animals and learn so much about Tanzania’s nature and culture. He truly made our safari experience even more special and memorable.

The entire journey was wonderful, from the breathtaking landscapes to the incredible wildlife sightings. Everything was well organized, comfortable, and enjoyable. We created memories that will last a lifetime.

Thank you to Piniel, Goodluck, and the entire Serengeti Smiles team for making our Tanzania safari such a fantastic experience. We highly recommend them to anyone looking for an unforgettable safari adventure! ⭐⭐⭐⭐⭐

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 1,039
  • 4 star 23
  • 3 star 0
  • 2 star 0
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