Reviews

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Connor   –  
United Kingdom UK
Visited: June 2026 Reviewed: Jun 30, 2026

Email Connor  |  20-35 years of age  |  Experience level: first safari

Easy to talk to and plan your personalised safari
5/5

My girlfriend and I have just had the most amazing safari in Tanzania visiting 3 amazing parks. We booked with Serengeti smile and they were easy to talk to and very helpful at helping plan the safari package we wanted. The 3 parks made each day a very fun different experience. Our guide/driver Nicholas couldn’t have been any better friendly, fun, knowledgeable and a good driver which can be hard on the difficult roads. He taught us a lot of great facts about all the animals but also the culture of the places and people. Thanks to his help we managed to see the big 5 and many other once in a lifetime sights. Couldn’t recommend booking with Serengeti Smile and our driving Nicholas highly enough as combined they made our trip unforgettable.

Roberto   –  
Switzerland CH
Visited: June 2026 Reviewed: Jun 30, 2026

Email Roberto  |  50-65 years of age  |  Experience level: first safari

Professional, reliable, and passionate about creating unforgettable safari experiences.
5/5

An unforgettable experience that we will always carry in our hearts!

A heartfelt thank you to our guide, Erik, and our driver, Joshua, whose professionalism, kindness, great experience, and sense of humor made our journey through the incredible Tarangire, Ngorongoro, and the majestic Serengeti truly unforgettable.

We were incredibly lucky to see the Big Five, but every moment of the safari was exciting thanks to the amazing variety of wildlife. We saw zebras, gazelles, elephants, hyenas, giraffes, vultures, hippos, rhinos, and many other animals living freely in their natural habitat. It was a breathtaking experience that left us speechless.

A special thank you also goes to Godian for the excellent organization and for always being available to answer all our questions, making us feel supported and well taken care of from our very first contact.

Tanzania gave us memories and emotions that will stay with us forever. We highly recommend this experience to anyone looking for an authentic and unforgettable adventure!

Roberto, Lara & Sira

Kathyrn   –  
United Kingdom UK
Visited: June 2026 Reviewed: Jul 1, 2026

Email Kathyrn  |  35-50 years of age  |  Experience level: first safari

Knowledgeable, Safe, a friend wanting our African adventure to be better than our dreams!
5/5

My husband organised and planned our African adventure through Serengeti Smile, we have been spoilt and enjoyed every moment!! If you're lucky enough to have Domi as your guide, you're in for the safari of a lifetime.

Domi collected our family of four (2 adults and 2 older teenagers) from our hotel in Arusha and guided us through four incredible national parks – Tarangire, Serengeti, Ngorongoro Crater and Lake Manyara. From the moment we met him, we knew we were in safe hands. He welcomed us with beautiful beaded bracelets, which was such a thoughtful touch and set the tone for the whole trip.

Domi is everything you could hope for in a safari guide. His English is excellent, he's incredibly knowledgeable and he struck the perfect balance between sharing fascinating information and giving us the quiet space to simply enjoy the wildlife and take photographs. He always welcomed our questions and genuinely wanted to know what we hoped to see so he could tailor each day's adventure around us, but wasnt ever pushy !! After seeing beautiful elephants, our daughter turned to us and said, "I just want to see a crocodile now and I'm all done.." kind of in gest.. but sure enough, the afternoon he found a crocodile!! Needless to say it had her smiling like 🐊!!

His driving skills were outstanding. We always felt completely safe, even on some very challenging roads and his experience meant we were consistently in the best position to see the animals up close without ever feeling rushed or intrusive.

Thanks to Domi, we saw every one of the Big Five, the Ugly Five as well as some of the Small Five along with countless other unforgettable sightings. Just when we thought the day was over and we were heading back, he'd somehow spot a serval, a family of warthogs, or a hornbill we'd have otherwise missed. His eyesight and instinct for finding wildlife are nothing short of remarkable!

The jeep was always stocked with cold water, Coke and other drinks, which was hugely appreciated, especially after long game drives.

We also really enjoyed spending time together over meals, particularly at Serengeti Classic View Lodge, where it was a pleasure to get to know him better. His company was warm, friendly and professional throughout, and by the end of the trip he felt like much more than just our guide.

I'll be writing a separate review for Serengeti Smile because we've been so impressed with the company from start to finish, but Domi absolutely deserved a special review of his own.
He played such a huge part in making this one of the most memorable holidays we've ever had.

Thank you, Domi. We couldn't have asked for a better guide and we'll be talking about this adventure for years to come!

Ben   –  
United Kingdom UK
Visited: June 2026 Reviewed: Jul 3, 2026

Email Ben  |  under20 years of age  |  Experience level: first safari

Helpful and knowledgeable communication before our trip and during.
5/5

Had anamzing time on this safari with my family and our wonderful guide Deo. He was passionate and knowledgable about all of the animals and the maze of trails through all the national parks. It was definately a experience i would love to do again sometime. Everthing was well organised and seamless before and throughout our trip.

Mrs F   –  
United Kingdom UK
Visited: June 2026 Reviewed: Jul 4, 2026

Email Mrs F  |  50-65 years of age  |  Experience level: first safari

Fantastic Safari Adventure combined with Warm, Welcoming Camps!
5/5

Serengeti Smile organised a fantastic Safari for our family. The service from Piniel was exceptional, ensuring we had a tailored experience, and so quick to reply to my many questions. We spoke so often he feels like family
Our driver Deo was incredible, so knowledgeable about the animals, birds and wildlife. And with good humour!
Our trip took us from Arusha to Tarangire National Park, Ngorongoro, Southern, Central and Western Serengeti and finally to Northern Serengeti.
We saw the great migration (a once in a lifetime experience), wildebeest for miles and miles, lions, leopards, cheetah, cerval cat, hippo, zebra, elephant, hyena, jackal mongoose. We did a full A-Z on Safari.

There were so many highlights, I loved the elephants, we saw lions hunting, lion cubs, baby elephants, baby hippo, baby zebra.

The accommodation and food was excellent. Camps with wonderful views, each unique, and always a warm welcome, delicious food and excellent service.
There were so many good meals and each venue had its own distinctive character.
We have seen sunsets, sunrise, had hot baths and showers throughout our trip.

The welcome and entertainment at the Northern Serengeti Migration camp was our favourite. Singing, laughter and a few good surprises!

If you want a beautiful bespoke holiday that becomes a trip of a lifetime, then I highly recommend Serengeti Smile, Piniel (agent) and Deo (safari guide).

We now start the second leg of our trip in Zanzibar for beach and snorkeling

Kevin   –  
Netherlands NL
Visited: July 2026 Reviewed: Jul 4, 2026

Email Kevin  |  20-35 years of age  |  Experience level: first safari

Amazing!
5/5

We had an amazing safari in Tarangire, Serengeti and Ngorongoro! Our guide Barnaba showed us the best spots of those regions. He knows a lot about the areas + the animals and that made the overall experience very pleasant. We managed to see the big 5 and lots of other cool animals. The lodges where we stayed at during the nights were also good! All in all it was an amazing experience and I can highly recommend it!

Lauren   –  
United States US
Visited: July 2026 Reviewed: Jul 5, 2026

Email Lauren  |  35-50 years of age  |  Experience level: first safari

Knowledgeable, friendly, professional , accommodating, and a perfect blend of adventure and fun.
5/5

We had Libe as our guide and he was exceptional. We would recommend him and Serengeti Smiles to anyone traveling to Tanzania. Our trip was designed specifically for us and we loved all parts of it. We especially loved traveling around the Serengeti and hunting with the Hadzabe. On safari we saw the big 5 in one day (rhino, elephant, buffalo, lion, and leopard) and even got to see lions hunting up close. This was a very memorable trip and we would definitely come back again.

Eric   –  
United States US
Visited: June 2026 Reviewed: Jul 5, 2026

Email Eric  |  35-50 years of age  |  Experience level: first safari

Flexible, accommodating. Professional, and friendly.
5/5

Choosing Serengeti Smile was the right decision. They were flexible and accommodating in helping to design the type of trip and vacation we wanted.
The lodging accommodations, were excellent in all of our locations. transportation was easy.

Our guide, Libe, was excellent. He was a great driver , was very knowledgeable on where to go to see the most wildlife, and was very friendly and professional. We saw the Big 5 plus many more animals.
I would highly recommend Libe to anyone wanting to do a safari in the Serengeti or surrounding parks.

Curtis C.   –  
Hong Kong HK
Visited: July 2026 Reviewed: Jul 6, 2026

Email Curtis C.  |  20-35 years of age  |  Experience level: first safari

Unforgettable
5/5

Serengeti Smile deserves nothing less than 5 stars for our amazing safari experience in Tanzania. From start to finish, everything was smooth, well-organized, and truly unforgettable.

Our guide, Barnaba, was fantastic. He was funny and entertaining, but also very detailed in his explanations about the animals, the landscape, and local culture, which made every game drive so much more interesting. Thanks to him, we were able to see so many animals, including all of the “Big 5,” and he always seemed to know exactly where to go for the best sightings while keeping us safe and comfortable.

Francisca, who handled our enquiries and arrangements, was equally impressive. She replied instantly to our questions, was very helpful with planning and logistics, and always communicated in a friendly and professional way that gave us a lot of confidence before and during the trip.

Overall, Serengeti Smile, with Barnaba as our guide and Francisca supporting from the office, gave us a safari experience that exceeded our expectations in every way, and we would highly recommend them to anyone visiting Tanzania.

Charles A   –  
United States US
Visited: June 2026 Reviewed: Jul 6, 2026

Email Charles A  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent Planning and Capable Guide for the Great Migration
5/5

We fulfilled one of our bucket list items of getting to the Serengeti to watch the Great Wildebeast Migration. After careful Analysis of the top safari firms, I went with Safari Smiles due in part to the excellent planning and responsiveness from Frederick. He took care of all of my requests in a timely manner and was instrumental in me picking them for our Safari. Following that we hit the jackpot with our :guide Dominician - He was patient, knew all of the trails and was able to get us front row seats to a amazing river crossing, topped it off on Day 2 and 3 with Lion, leopard and cheetah sightings - multi times and within couple of feet..

excellent value for the money we paid to stay in the camp recommended by Frederick close to the :Grumati river..

Average User Rating
5.0/5
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