Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $1,200 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
CH
Email Jakob V | 35-50 years of age | Experience level: 2-5 safaris
Perfect experience and spotless organization
From the first contact with Jeremiah via Whatsapp to the drop off at the airport this was a spotless experience. I had booked a 5 day Serengeti Safari for me and two teenagers, which was planned very nicely by Jeremiah even in short notice. When we arrived we got picked up by Reginald in a spacious Safari jeep, and it turned out he was the best driver far and wide. He went fast where there was nothing to see, and slow where opportunities for spotting arose. As a consequence we saw a great variety of animals and the kids were super excited throughout. Lodging was superb in the company’s own lodges and others, Reginald was super friendly but professional, and I really liked that he helped people along the way, for example when their car broke down. Would absolutely recommend!
Email Alex | 35-50 years of age | Experience level: first safari
Serengeti smile created an unforgettable experience
Serengeti Smile planned an amazing 2 week trip in Tanzania for us.
Piniel Godwin provided outstanding service. He was very responsive over whatsapp and email during the planning stages, despite the time zone difference, learning about what we wanted out of the trip, budget constraints, etc. Once he had all the information, he quickly put together a comprehensive custom 2-week itinerary covering the Northern and Southern Safari circuits and ending with a full day in Zanzibar. Piniel was also an invaluable resource while the trip was happening. Not everything always goes to plan unfortunately--Piniel was available to listen to our concerns and sort out issues as they were happening.
Our Serengeti Smile guide John was also fantastic. He was with us for half the trip as we went through the Northern Circuit. John's 20+ years of experience showed as he masterfully navigated the bumpy roads and spotting of all the various wildlife. We saw all big 5 animals and more, as well as the wildebeest crossing through the Mara River.
We loved most of the Northern Circuit, as well as the final day in Zanzibar (Prison Island, Spice Farm and Stone Town tours). The hot air balloon add-on in the Serengeti was expensive but worthwhile, providing unreal views of the wildebeest migration. Conversely, we recommend passing on the Masai village and bush dinner add-ons, though YMMV.
We had a more mixed time in the Southern Circuit. Spotting animals in Ruaha national park was much less frequent due to all the flora. However, Ruaha hilltop lodge had spectacular views and was one of our favorite accommodations. We enjoyed Nyerere national park's diverse landscapes and wildlife. However, we were kept waiting multiple times by our hotel (Africa Safari Lodge Selous). These delays translated into lost time in the park, which was frustrating. Some of the lodge staff also treated us with apathy when we sought support and clarification.
Despite some issues arising, our overall experience was incredible and packed with unforgettable memories.
IT
Email Lucia | 20-35 years of age | Experience level: over 5 safaris
Fantastic!
We had an incredible safari experience from start to finish. Everything was very well organized, and the whole trip exceeded our expectations. Our guide, Deo, was absolutely amazing—friendly, professional, and always attentive to our needs. He listened to what we were hoping to see and made every effort to give us the best possible experience.
I highly recommend this company to anyone looking for a well-organized, memorable safari. 100% recommended!
Email Sujai | 50-65 years of age | Experience level: first safari
Provided great service that tailored the trip to what we wanted
We had a very enjoyable safari and Serengeti Smile helped us plan the whole itinerary in a way that met our interests and priorities. The cost was also very reasonable and overall value was better than other operators we had considered.
Patricia who was our main contact through the planning process and during the journey was just so helpful, detail oriented and so timely with her responses to any questions and concerns we had. It's hard to beat the service she provided!
Kazi, our guide, was super knowledgeable and experienced. He paid attention to our priorities and we got to see pretty much all the animals we had hoped to see...the wildebeest crossing on Northern seengeti and the white rhinos in Ngorongoro Crater were probably the biggest higlights! Kazi also regaled us with various stories from his 15+ years of experience. He was also able to navigate through various car issues we encountered.
Perhaps one thing we would change about our itinerary is to skip Tarongire park and spend an extra day in Serengeti instead.
Overall, we highly recommend Serengeti Smile to anyone looking to plan safari in Tanzania!