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Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
-
TZ
- Price Range:
- $160 to $1,200 ppper person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Jocelyn | 20-35 years of age | Experience level: first safari
They were very knowledgeable, welcoming and accommodating.
We had an excellent time with our tour guide, Josh. He was very knowledgeable and made sure we saw all of the animals on our list. The tour was well run and had all of the accommodations arranged for us. I would absolutely recommend this tour to others.
Email Demi | 20-35 years of age | Experience level: 2-5 safaris
Amazing
Our experience with Serengeti Smile was nothing short of exceptional, and we cannot recommend them highly enough.
From the very beginning, Fredrick, our booking agent, was outstanding. As travellers from the UK booking with a company based in Tanzania, there is naturally a degree of uncertainty, but Fredrick completely put our minds at ease. He was always incredibly quick to respond, answered every question thoroughly, and provided valuable guidance and suggestions to help us make the most of the time we had available. His professionalism, knowledge, and reassurance gave us complete confidence throughout the booking process, and we knew we were in safe hands long before we arrived.
Our safari itself exceeded every expectation, and a huge part of that was thanks to our incredible guide and driver, Dominic. From the moment he collected us from our hotel to begin our adventure, right through to dropping us at the airport, he was warm, welcoming, knowledgeable, and genuinely committed to ensuring we had the best possible experience.
During our safari, we visited Tarangire National Park, Serengeti National Park, and the Ngorongoro Conservation Area. Dominic worked tirelessly to make sure we saw everything we hoped for and more. Thanks to his expertise, we were lucky enough to see the entire Big Five multiple times throughout the trip. His ability to spot wildlife and position us perfectly for sightings was truly impressive.
What made the experience even more special was how far Dominic went above and beyond for us personally. He worked with my partner to help plan the perfect location for a proposal, creating a moment that we will cherish forever. On top of that, when our return flight was unexpectedly changed and brought forward, meaning we would lose our final morning game drive, Dominic found a way to get us back into the park the day before. Not only did he save us from missing out, but he also helped us spot two rhinos — the final animals on our safari bucket list. It was the perfect ending to an unforgettable trip.
We genuinely cannot thank Dominic enough for everything he did. He was far more than just a driver and guide; he was the person who made sure we experienced every moment we had dreamed of and more.
If you are considering a safari in Tanzania, we would wholeheartedly recommend Serengeti Smile. The service, communication, organisation, and overall experience were exceptional from start to finish. Should we be fortunate enough to return in the future, we will absolutely book through Fredrick again and would not hesitate to request Dominic as our guide.
Thank you, Serengeti Smile, for giving us memories that will last a lifetime.
Email Scott | 20-35 years of age | Experience level: first safari
Dom was fantastic, very knowledgable and professional at his job.
Dont really know where to start on how much of an incredible time me and my partner had whilst on safari going through the serengeti, taranguire, lake manayara and ngorongoro crater.
A massive thankyou to the tour coordinator mr frederick, he was outstanding, quick at replying to emails and always giving the best advice and reccomendations.
We wouldnt of had the experience we did if it wasnt for our tour guide dominik. From the get go he was professional in every way and giving useful information as we was enjoying our safaris. Having an unexpected cancellation of flight it would of meant missing the crater but somehow dom mamaged to squeeze it in such a small time frame. Dom also played a massive part of finding us the most incredible spot of the serengeti for our engagement he went above and beyond and we couldnt thank him in enough, if anyone was going to want an experience like we did i would definately recommend him!
Overall we had the most incredible time with serengeti smile they wouldnt of made us feel any more welcome so thankyou to you all.
Disclaimer
- All corporate and/or tour info is provided by Serengeti Smile, not SafariBookings