Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $90 to $300 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Alex | 20-35 years of age | Experience level: first safari
Excellent service, great food, accommodation and guide
Excellent tour operator, punctual, informative and happy to accommodate
FR
Email Pierre | 50-65 years of age | Experience level: 2-5 safaris
Four great days in safari
We had four wonderful days with Serengeti smile. Everything was perfectly organized. Our guide Champion was very nice and very knowledgeable about all the animals. We would highly recommend our guide and his organization.
Hélène et Pierre
CA
Email Misha | 35-50 years of age | Experience level: first safari
Affordable safari at expert level
We are from Canada and we were unsure of going with a newer company but the tours were the most affordable without giving up quality, they go to the same midrange/luxury camps as others. Ayubu was our guide. AYubu was incredible at spotting animals. He spotted a rhino far away in the crater when 5 other vehicles drove past it! This doesn’t mean it will happen everytime but you have the best chance with ayubu. I couldn’t believe he spotted it. The land cruisers are comfortable as well. Ayubu was able to get my wife quickly to a pharmacy for a scratched eye, very caring and very easy to feel comfortable with. If you are in tarangire I recommend tortilla camp. I would recommend serengeti smile to anyone who is looking for more affordable safari with excellent service.
Email Yin | 35-50 years of age | Experience level: first safari
Professional and friendly
We are a family of 4 with 2 young children and its our first time going on safari. The whole experience has been absolutely wonderful. Our guide, Champion is punctual, knows the parks well and is very good with the kids. Not just the guide, the office has also been very helpful too. We left our ipad at one of the lodges and only realised it the day after but the office very quickly communicated with the lodge, found the ipad and arranged for it to be sent back to us. I will definitely recommend Serengeti Smile!
Email Gabriel | 35-50 years of age | Experience level: first safari
What an experience.
Serengeti is a good company. They delivered everything they ad. Champion was our guide, friendly and always smiling.
DE
Email Lena | 20-35 years of age | Experience level: first safari
An amazing experience
We had a really great time! The safari was very special and just like we hoped it to be. The communication with the operator was so easy and fast, they always responded so quick and were extremely flexible with all our wishes before and during our trip. We can definitely recommend this operator!
FR
Email Philippe | 20-35 years of age | Experience level: first safari
A memorable Safari tour !
We made a great safari tour in 6 full days in company of our well French guide Élia with many knowledge in wildlife !
Tarangirie, Ngorongoro, Magnara, and the best we preferred Serengeti. We had chance to get Big Five and also many other animals ! All well drived by our driver Mr Champion with good place to spot animals.
I really recommend the hadza tribe visit which is a bit away from a classic Safari tour but definitely worth it !
Greate value with really good selection of lodges and food. Frank is very reactive on WhatsApp which is really appreciable !
You will not be disappointed by choising Serengeti Smile !
US
Email Vincet Paul | 20-35 years of age | Experience level: first safari
Experienced and competent Company
There are many tour operators in Tanzania to the extent that it may confuse sometimes to make decisions on the experienced and competent operator. On my trip to Tanzania, I was lucky to find Serengeti Smile which is a competent and experienced company for a tour in Tanzania. We came into contact with Frank working in this Company. He was quick in responding to our queries because of his experience in the industry. We had a memorable trip because of his guided experiences.
For anyone who is planning a visit to Tanzania, I would recommend using Serengeti Smile.
PT
Email Diana | 20-35 years of age | Experience level: first safari
Professionalism and efficiency
Frank was very helpful throughout the whole process, we decided on the safari two days before traveling and he organized everything quickly and efficiently…
Its an expensive service but it lived up to expectations, our guide was super thoughtful and always concerned with us, to make the most of the experience.
The 4x4 was also super comfortable
On the second day of the Safari we stayed at the Kontik camp which was an incredible surprise, from the food to the staff and the entire setting of the hotel were one of the highlights of the trip
US
Email Luis Ramirez | 35-50 years of age | Experience level: first safari
Amazing Experience! Excellent booking process, response, and tour guide!
After sending a few email inquiries to different tour operators in Tanzania and exploring off-the-shelf options on online booking sites. We instantly knew Serengeti Smile would deliver the safety, service, and experience we were looking for.
Frank, our Serengeti Smile booking agent responded to our inquiry quickly, providing multiple easy-to-understand itineraries and price points. The pre-arranged options provided a range of options from budget-friendly to splurge luxury. In our case, we were looking for a mid-high (a taste of luxury that wouldn't break the bank) option. They worked with us proactively to tailor a 4-day safari within our budget and comfort needs for our accommodations.
They provided multiple payment options and plans to confirm our booking. We prefer to pay with our US credit cards as they have insurance coverage, and we were able to do this easily via an online payment link the arranger (Frank) sent to us.
Once on the ground, everything went smoothly! Champion, our guide for the 4 days, showed up early to our hotel pick-up in Arusha and every morning after that. He was extremely knowledgeable about the area, parks, and wildlife! We explored Tarangire, Serengeti, and Ngorongoro meetings with lots of animals along the way! He also cared about our safety, driving cautiously on main roads and off the beaten path roads.
Our hotels were all part of the Serena lodge chain, which we highly recommend! Good food, very clean properties, good wifi, and excellent service by the staff. Amenities included welcome drinks, hot towels on arrival, f&b (excluding alcohol), and we had to do laundry for a couple of days and they delivered laundry within a couple of hours of dropping it off for a very reasonable price.
After our safari was completed we were so satisfied with our experience that we added an additional day trip from Arusha to Materuni Waterfall, and a coffee plantation visit. Again, on time, safe, knowledgeable, cultural experience. Highly recommend Serengeti Smile, 5 stars!
