Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 217
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 217 Reviews
Fred   –  
United Kingdom UK
Visited: May 2024 Reviewed: May 18, 2024

Email Fred  |  20-35 years of age  |  Experience level: over 5 safaris

Honeymoon: Easy organisation, good flexibility of itinerary/budget, excellent safari.
5/5

6 nights/7 days safari: Tarangire, Lake Manyara, Serengeti, Ngorongoro Crater.

Overall a fantastic safari. May was a good time of year: the rains had just finished, the hotels were quiet and there were fewer vehicles in the parks/around animals than during peak season.

Albert at Serengeti Smile was very happy to cater for our fussy requests, chopping and changing plans, hotels and flights to suit our exact wishes for our honeymoon.

We had a great guide, Zach, who was friendly, knowledgeable and a good man. We enjoyed learning about the animals and parks, but also the Tanzanian people and Kiswahili language, from him. He was a very good driver and keen to show us the best that Tanzanian Safari had to offer - we saw all of the big five, easily, thanks to him.

We changed the lodges to suit our budget. Marera Valley Lodge (3* - Tarangire/Lake Manyara) was good, with friendly staff, an intimate atmosphere and a good pool. Meliá Hotel (5* - Serengeti) was superb - the staff were fantastic and the food was delicious. But, the location would have been better suited for other times of year during the migration: ask your operators when is best. Serena Hotel (4* - Ngorongoro) was quite tired and the front of house staff were less friendly. The staff in the bars/restaurants were brilliant, though, with good evening activities - Masai music and acrobatics.

We explored a lot of Tanzania in a short period of time and it seemed to be a beautiful country with friendly people and a lot to offer. It was less touristy than Kenya, but the safari was just as good. I would recommend it highly as an East African experience and Serengeti Smile seemed a good company to use.

Octavia   –  
United Kingdom UK
Visited: May 2024 Reviewed: May 18, 2024

Email Octavia  |  20-35 years of age  |  Experience level: 2-5 safaris

A fantastic honeymoon Safari
5/5

Highly recommend Serengeti Smile, they have been extremely adaptable to our requested wants for this holiday. The safari in Tanzania has been out of this world, and would recommend going just before the high season. Our safari Guide and vehicle were fantastic, and feel incredibly lucky to have seen more wildlife than imaginable.

Charlie   –  
United States US
Visited: May 2024 Reviewed: May 17, 2024

Email Charlie  |  65+ years of age  |  Experience level: 2-5 safaris

Champion of Tour Guides
5/5

Excellent tour with the Champion of Safari Tour Guides. Champion was the Best!!!
Knowledgeable, focused, polite, great communicator, and all around great person are just a few words that describe this awesome tour guide. He spotted animals well before we saw them. He made sure we saw all the Big Five and most were spotted within the first 2 days of our 5 Day tour.
Serengeti Smiles is the tour company to go with and Champion is the tour guide to ask for!!!

Suin   –  
South Korea KR
Visited: May 2024 Reviewed: May 4, 2024

Email Suin  |  20-35 years of age  |  Experience level: first safari

Tour with them was the best thing I've done this year!
5/5

Our tour guides were professional, experienced, kind and cool! They didn't think of themselves but always cared and helped clients. During 4 days of tour, they tried their best to give us chance to see as many animals as we can. Thank you for Zakaria and Dominic. You guys were best ever ;)

Besides guides, I also want to recommend Serengeti Smile mainly because it is so easy to communicate with them. When I either send mail or whatsapp message, I could get reply very quickly. It didn't take one day even though we are in different time zone!

And they were so proffesional about everything, and most of all, they are always willing to help us. As a foreigner, and a traveller, I really appreciated to their attitude! I am so moved.
Thanks to Serengeti Smile, my husband and I had a perfect, unforgettable honeymoon. Thanks!

Junyoung   –  
South Korea KR
Visited: April 2024 Reviewed: May 4, 2024

Email Junyoung  |  20-35 years of age  |  Experience level: first safari

My smile never left throughout the trip with Serengeti Smile
5/5

Throughout the tour of Serengeti and Ngorongoro, guides Zakaria and Dominic were dedicated and friendly, and I especially enjoyed the detailed information about animals and culture. It was an unforgettable trip.

Joey   –  
China CN
Visited: May 2024 Reviewed: May 4, 2024

Email Joey  |  20-35 years of age  |  Experience level: first safari

Very professional sales and guide. A very memorable honey Moon.
5/5

1. Excellent sales Erick. He is the most professional and patient among all the operators we contacted. Always respond quickly and politely.
2. Excellent guide Champion. He has much knowledge of animals and is willing to help us catch a nearer photo of the animals. Also he is patient about finding them, we go back to lodges until sun goes down.

Rita   –  
China CN
Visited: May 2024 Reviewed: May 4, 2024

Email Rita  |  20-35 years of age  |  Experience level: first safari

Wonderful honey moon safari experience
5/5

We have a really good time with Serengeti Smile. We especially appreciate our sales Erick and our guide Champion. For the initial communications, Erick is really responsive and professional. He answers all of our questions with good knowledge. For the Safari itself, we can see that Champion gone the extra mile for us to see more species and get closer. He is also professional with the animals and can share with us many interesting animal habits. Although there’s some unexpected situations with the hotel, Serengeti Smile helped us dedicatedly with that issue. We overall had a really good time.

Cici   –  
China CN
Visited: May 2024 Reviewed: May 3, 2024

Email Cici  |  20-35 years of age  |  Experience level: first safari

It's an amazing and perfect trip that beyond the expected
5/5

It's an amazing and exciting experience. We spent several happy days in Tanzania. And we saw almost all the animals that we expected. We saw many special things like flamingos, rhinoceroses, lion cubs, lion mating, and so on
Appreciate the hard working by our travling guider Fadhili. He is an excellent and charming man made the trip more interesting who is very professional and responsibility. He is doing well in finding animals and have a lot of knowledge about the behavior of the different animals. He is so nice and invited us to eat the local bananas, which were very delicious. We will choose him as our guider next time if we coming again!dream traveling

Echo   –  
China CN
Visited: May 2024 Reviewed: May 3, 2024

Email Echo  |  20-35 years of age  |  Experience level: first safari

Fadhili is the best guide you could ever had. He is so professional, patient and lovely. Love him!
5/5

Before the trip, we have 20 rounds of discussions with staff from Serengeti smile and their patience and quick response impressed me a lot. The accommodations they offered were comfortable and cozy, view is fantastic. We will definitely come back to Tanzania and travel with Serengeti smile again

Ward Chen   –  
China CN
Visited: May 2024 Reviewed: May 3, 2024

Email Ward Chen  |  20-35 years of age  |  Experience level: first safari

Our guide is so lovely, professional, friendly, handsome, charming. All of us love him!
5/5

We have a fantastic trip with Fadhili. We find the animals we wanted to see. And Fadhili has the professional experience about seeking animals and tell lots of knowledge to us. I really recommend the Fadhili with two hundreds percent!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 217
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0
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