Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 576
  • 4 star 15
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 576 Reviews
Lee   –  
South Korea KR
Visited: May 2025 Reviewed: May 30, 2025

Email Lee  |  20-35 years of age  |  Experience level: 2-5 safaris

amazing experience
5/5

Our guide is so kind and the best driver. Thanks to you, I had a comfortable tour.

Kelly   –  
United Kingdom UK
Visited: May 2025 Reviewed: May 27, 2025

Email Kelly  |  20-35 years of age  |  Experience level: first safari

Zac was amazing
5/5

We had an amazing time. We done 3 days our tour guide zac was amazing very informative and had so much knowledge about all the animals. We experienced good sightings of all the animals. Went as a family of 5.

Dmitrii   –  
Russia RU
Visited: May 2025 Reviewed: May 11, 2025

Email Dmitrii  |  35-50 years of age  |  Experience level: first safari

Excellent
5/5

My biggest thanks to our guide LIBE , who Have opened for us this beautiful world of wild Animals. Very humorous discussion and accuracy driving , all was great. If you Want real good experience - only Safari Smile with LIBE guide

seven   –  
China CN
Visited: May 2025 Reviewed: May 9, 2025

Email seven  |  20-35 years of age  |  Experience level: first safari

Exceptional Safari Experience, Professional, Personalized, and Truly Memorable
5/5

From the very start of our journey, Serengeti Smile impressed us with their outstanding level of service, professionalism, and genuine friendliness. As a couple planning a private safari, we were looking for a company that could offer not only a well-organized itinerary but also the flexibility to cater to our individual needs and Serengeti Smile delivered this flawlessly.

Erick, our travel consultant, was a joy to work with. His communication was always prompt, clear, and accommodating. Whether it was refining the itinerary, selecting suitable accommodations, or answering our many questions, Erick handled everything with great attention to detail and patience. He crafted a tailor-made tour that perfectly suited us, and nothing ever felt like too much trouble.

Our safari guide, Champion, truly made the experience unforgettable. He was not only highly knowledgeable and reliable but also brought a wonderful energy and sense of humor to every game drive. His passion for Tanzania’s... Read more wildlife and nature was contagious—he went out of his way to ensure we had the best sightings possible and took time to share insights about the animals and ecosystems we encountered.

In every way, Serengeti Smile exceeded our expectations. If you’re considering a safari in Tanzania and want a company that is professional, passionate, we highly recommend them. Thank you, Erick, Champion, and the entire team at Serengeti Smile for giving us a once-in-a-lifetime adventure we’ll never forget.

Jose   –  
China CN
Visited: May 2025 Reviewed: May 9, 2025

Email Jose  |  35-50 years of age  |  Experience level: first safari

An Unforgettable Safari Experience with Serengeti Smile
5/5

From the very beginning of planning our safari adventure, Serengeti Smile stood out as an exceptional company. Their website was a wealth of information, offering clear and comprehensive details about their safari packages, itineraries, and accommodations. When we reached out to customize our trip further, the communication was outstanding prompt, detailed, and incredibly helpful.

Erick, the office representative who handled our booking, was a true professional. He listened carefully to our preferences and needs, and crafted a tailor-made itinerary that exceeded our expectations. His attention to detail was remarkable from the luxurious lodges to the unique camp experience that allowed us to truly connect with nature. Every aspect of the accommodation was thoughtfully arranged and provided both comfort and authenticity.

Our safari guide, Champion (also known as Goddy), was phenomenal. From the moment we met him, it was clear we were in the best hands. We had a private... Read more safari vehicle, and Champion ensured everyone felt included and engaged. His deep knowledge of the wildlife and terrain made every game drive exciting and educational. He had an incredible ability to spot animals and knew exactly where to go for the best sightings. Thanks to him, we witnessed an extraordinary variety of wildlife—far more than we ever imagined.

Beyond his expertise, Champion’s warm personality and great sense of humor made our days in the bush even more enjoyable. He struck the perfect balance between professionalism and friendliness, creating a relaxed and fun atmosphere throughout the trip.

This safari was truly a once-in-a-lifetime experience for our family, and we owe that to the outstanding service from Serengeti Smile, Erick’s excellent planning, and Champion’s expert guiding. We wholeheartedly recommend Serengeti Smile to anyone looking for a seamless, unforgettable safari in Tanzania. Thank you for the memories we’ll cherish them forever!

Harry Trigg   –  
United Kingdom UK
Visited: May 2025 Reviewed: Apr 19, 2025

Email Harry Trigg  |  under20 years of age  |  Experience level: first safari

Our time with Champion
5/5

First of all I would love to mention that Champion fulfilled my everlasting wishes of my dream safari. We have booked through Serengeti smile and somehow my smile never disappeared while out on this trip created by Eliad who did an unreal job of putting it all together. The sights i saw were divine and my eyes felt like they were in paradise the amazing pictures of nature on the internet were well and truly beyond me. It wouldnt be the same without Champion as everyday his charisma lightened the jeep we stayed in. It made me feel comforted in times of need when i thought things were getting a bit rocky. I wish him the best well and true, through and through. I would highly recommend much love Harry

Oscar   –  
United Kingdom UK
Visited: May 2025 Reviewed: Apr 19, 2025

Email Oscar  |  under20 years of age  |  Experience level: first safari

Tour review
5/5

All round solid. Great accommodation with great trips sorted by Eliad. Our guide Champion was informative and very helpful. Overall great tour with Serengeti smile would recommend.

Deborah   –  
United Kingdom UK
Visited: May 2025 Reviewed: Apr 17, 2025

Email Deborah  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing Safari with a fabulous company
5/5

From the moment we looked into booking our safari, Serengeti Smile was great. The information provided on their website was comprehensive and when we contacted them for further details to tailor our trip, the responses were always informative and prompt. Eliad was the office representative who organised our trip. He was very attentive and answered all our questions. He tailored our trip to our needs. The accommodation he organised was truly amazing and luxurious. Even the night in the camp felt amazing and we were at one with the nature. Champion (Gody) was our safari guide. From the moment we met him we knew he was going to be fabulous. As a party of seven (4 adults and 3 teenagers) we had the jeep to ourselves. He was so knowledgeable and knew exactly where to take us. We saw an abundance of animals truly exceeding our expectations. Champion was always polite and great sense of humour making it a trip of a lifetime. Thank you Serengeti smile, Eliad and Champion!

Cheryl   –  
United Kingdom UK
Visited: May 2025 Reviewed: Apr 17, 2025

Email Cheryl  |  50-65 years of age  |  Experience level: first safari

Super professional company with amazing staff and drivers. staff and
5/5

We travelled as two families with teenage boys
Booking with Eliad was super easy, he's incredibly professional, helped make any changes we had to organise and was in contact throughout our trip. Champion was an absolute superstar!!! Such a great driver and incredibly knowledgable about the areas we travelled and all animals. He felt like one of the family after 5 days. We would definitely recommend Smile for a fabulous safari experience.

Phil   –  
United Kingdom UK
Visited: May 2025 Reviewed: Apr 12, 2025

Email Phil  |  50-65 years of age  |  Experience level: 2-5 safaris

Outstanding, professional and friendly service throughout!
5/5

Serengeti Smile provided outstanding, professional and friendly service from the booking to the delivery. The communication from Eliad (travel consultant) was clear and nothing was too much trouble to amend and create a tailor-made private tour for a family of 7. Champion (driver/guide) was knowledgeable, reliable and good fun. He was passionate about wildlife and eager to provide his guests with the best experience of Tanzania's flora and fauna. I would highly recommend Serengeti Smile to anyone. In addition, Serengeti Smile are a Tanzanian company unlike many others, which may be factor in your choice to support the local economy.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 576
  • 4 star 15
  • 3 star 0
  • 2 star 0
  • 1 star 0
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