Reviews

Sort By: Date Most Helpful Rating 251-260 of 475 Reviews
Miranda   –  
United States US
Visited: June 2024 Reviewed: Jun 24, 2024

Email Miranda  |  20-35 years of age  |  Experience level: first safari

Very professional operator and we had an amazing experience
5/5

Our tour is amazing, we got to see a lot of wild animals close by and visited local tribes with cultural experience. Champion is our tour guide, he’s very professional and experienced, helped us see the greatest amount of the animals and planned our day perfectly. The schedule Serengeti smile provided is very well-planned. Accommodations are nice with great food & living condition and friendly staff. Highly recommend this operator and our tour guide champion.

Pierluigi   –  
Italy IT
Visited: June 2024 Reviewed: Jun 25, 2024

Email Pierluigi  |  20-35 years of age  |  Experience level: first safari

Brilliant
5/5

It was the most beautiful experience! Our guides were perfect in every single moment of the tour!

Sonia   –  
Italy IT
Visited: June 2024 Reviewed: Jun 25, 2024

Email Sonia  |  20-35 years of age  |  Experience level: first safari

You can Smile....everything Will be perfect
5/5

Doing Safari is and incredible experience! With Serengeti Smile the tour was very well organised, with beautiful accomodations.
Our guides were perfect, both very kind and always helpful.
Fadhil Is the best driver! We never felt in danger with him, he can afford everywhere with jeep to catch hiding animals :D
Eric Is a very quite gut, he can speak English and also Italian. So, as Italians, we felt like at home with him :)

Grace   –  
China CN
Visited: June 2023 Reviewed: Jun 27, 2024

Email Grace  |  20-35 years of age  |  Experience level: first safari

Great experience in the wild
5/5

Serengetismile has brought us amazing experiences thanks to the joint work of the team including the sales Jeremiah, the safari guide Pius, the Zanzibar guide Amis, the captain, and drivers. Jeremiah made us a detailed itinerary and the daily activities and accommodation are very clear. He is always there online with quick responses. Pius, our safari guide, is kind and friendly. He knows every creature we saw not just their names but their habits and moves. We were able to see many wild animals including all big five thanks to him. The last days in Zanzibar were also good. Amis guided us through the stone town and introduced the history of it. The captain took us to snorkeling. The sea in Zanzibar is fascinating. Though the weather was not perfect, we still enjoyed our stay there. If I were to come back to Tanzania in the future, I think I would also choose Serengetismile for their profession, attitude, price……

Wwww   –  
China CN
Visited: June 2024 Reviewed: Jun 28, 2024

Email Wwww  |  20-35 years of age  |  Experience level: first safari

superb
5/5

Our guide Deo is so nice and helpful. He is professional, patient and familiar with the routes and animals. Would definitely recommend to others

Laurie and Fert   –  
United States US
Visited: June 2024 Reviewed: Jun 29, 2024

Email Laurie and Fert  |  50-65 years of age  |  Experience level: first safari

The tour operator was excellent!
5/5

We had an amazing safari experience. Our tour guide Jon was very experienced and knowledgeable. He helped us spot animals and gave us wonderful opportunities to take photos. He also shared a lot of information regarding the animals and the habitats. He was also so kind and he made sure we were comfortable.

Sophie Hu   –  
China CN
Visited: June 2024 Reviewed: Jun 29, 2024

Email Sophie Hu  |  20-35 years of age  |  Experience level: first safari

Great route ,nice accommodation and friendly guide
5/5

1. The whole trip gave me the feeling that it was worth the money. Not only the animals everywhere, but the scenery is also amazing. Even the long car drive did not make us boring. We were very impressed by Ngorongoro and Serengeti.
2. The sales manager Jeremiah often replies quick and friendly. Our Guide Mr. Pius is friendly, enthusiastic, professional and very good at expressing, he could also make good time planning.
3. Accommodation is cozy and comfortable. Arusha Planet Lodge has unique houses and garden. Marera Valley Lodge impressed us by its beauty and nice service. Kon Tiki Serengeti Camp is very worth a try. We saw a very beautiful sunset and got close to wild animals!
4. It was an unforgettable trip and I really recommend it.

Sergei   –  
Turkey TR
Visited: June 2024 Reviewed: Jun 30, 2024

Email Sergei  |  35-50 years of age  |  Experience level: first safari

Very attentive to customer wishes
5/5

This was our first safari. We were at 3 national parks, and every day we were exploring something new.We saw all the big 5, and other wonderful animals. The guide was very attentive and tried to do the best for us. We are grateful for such the wonderful experience. We can confidently recommend the safari operator

Ekaterina   –  
Russia RU
Visited: June 2024 Reviewed: Jun 30, 2024

Email Ekaterina  |  35-50 years of age  |  Experience level: first safari

Everything was organized at a high level.
5/5

I liked everything very much. Everything is clear and coordinated. We booked the tour with a 30% prepayment, paid the rest just before departure, there were no problems. We saw all the animals, including the leopard and the black rhinoceros, thanks to our guide driver. We took a lot of cool photos! The loggias where we were accommodated for the night and the food we were fed were very good.

Éadaoin & Fergal   –  
Ireland IE
Visited: June 2024 Reviewed: Jul 3, 2024

Email Éadaoin & Fergal  |  20-35 years of age  |  Experience level: first safari

Number one Safari Company!
5/5

We have just finished our 4 day 3 night Safari with Serengeti smile & what an experience it was.
I started researching safari companies for our honeymoon months ago and felt quite overwhelmed as there is so many. It's difficult to choose even from reading reviews. When I came across Serengeti smile, I immediately got a response from Albert the owner and felt reassured. Albert was so prompt with his replies usually replying in a matter of hours. He was so helpful with other tips such as visas & suggesting accommodation in Arusha. We got to meet him the morning of our safari and he was so lovely and genuinely thankful for our custom. He also organised the balloon ride for us over the Serengeti which again made things so easy for us.

It's hard for us to put into words what we thought of the Safari. It was everything we wished for and more. Libe was our guide & driver and he was the perfect mix of fun & chilled. He was such easy company and made our Safari ten times better. I was genuinely so sad saying goodbye to him yesterday which shows the impact he had on our honeymoon. Nothing was ever too much for him and he was so easy going & kind.

The accomodation and food in the places Serengeti smile use was amazing. We didn't have any real expectations for the food but Kankari lodge was like a 5 star restaurant with 4 course dinner and beautiful rooms.

Serengeti smile are very competitive with their prices. My only recommendation is to please book your Safari with Serengeti smile. I will be recommending them to everyone and Tanzania as a country to visit.
P.S. Ask for Libe to be your guide if possible
Number one guide in the number one Safari Company!
Thank you
Éadaoin & Fergal (Ireland)

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 464
  • 4 star 11
  • 3 star 0
  • 2 star 0
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