Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $100 to $500 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
IT
Email Simone | 20-35 years of age | Experience level: first safari
Amazing experience with Serengeti smile
Serengetismile gave us an unparalleled safari adventure: reliable, professional, and attentive.
Our safari lasted 4 days during which we experienced unforgettable moments and emotions, enjoying the privilege of observing the main animals of these parks from very, very close.
All of this was possible thanks to our two guides: Champion and Shedrack. Without them, our adventure would never have been so great and special. Extremely knowledgeable and super friendly, thanks to them our experience reached a whole new level of quality.
US
Email Symone James Abiola | 20-35 years of age | Experience level: first safari
Expert guide, personable, and professional individual.
Our experience with Serengeti Smile and our guide Pius was exceptional. Pius is clearly very knowledgeable, thoughtful, and flexible in providing the absolute best experience possible. He was detail oriented and a joy to travel with. We were able to learn so much about the animals, environments, and also the country of Tanzania. We enjoyed all the accommodations and meals, especially at Serengeti Classic Camp. We did the Serengeti and Ngorogoro experiences and they were unforgettable! Additionally, what makes me extra grateful to Serengeti Smile was their help and coordination in retrieving our luggage which did not arrive with us. This could have been extremely stressful but the office communicated with the airport on our behalf and the luggage was rushed to us the next day. Our guide, Pius, coordinated to pick them up from an airstrip. To me, this signaled the desire to go above and beyond to provide an amazing experience. I would love to come back with family.
Email Judy | 50-65 years of age | Experience level: over 5 safaris
Fabulous from start to finish
What an amazing time we had in Serengeti . Our guide Zac was exceptional . Zac’s knowledge of every park we went to was awesome and his driving skills unbelievable. Zac’s accommodating attitude just added to better this experience . The professionalism from the our tour operator Jeremiah cannot be faulted . Jeremiah’s professionalism and helpfulness was obvious from the first day we enquired and continued all the way through the amazing itinerary he planned . Thank you both for making our trip so memorable.
SA
Email Fadiya | 20-35 years of age | Experience level: first safari
Extremely organized and a very good company!
Incredibly helpful and amazing team! Godian from head office and our incredible guide Deo who drove us everywhere! Really appreciate his time and enthusiasm and energy very supportive and I highly recommend anyone going on a safari for the first time with him. We got to see almost every single animal we came to see because he took the hard and long routes just for us. Loved everything about this experience and the reasonable pricing.
SA
Email Adel | 20-35 years of age | Experience level: first safari
Perfect experience
My wife and I went for a 6 day safari which included Tarangerie Park, Central & Northern Serengeti, the Ngorongoro Crater as well as Serval Wildlife Hotel.
Safe to say our experience was life changing.
Our guide Mr. Deo was perfect. With over 10 years of experience, he was very knowledgeable in all aspects, including the vehicle, animals, the best game-drive routes and he even has the eyes of an eagle which helped us spot The Big 5 and more! There were a lot of tiny details of perfectionism we noticed as well, like how there was always fuel and we never had to stop, how there were always water bottles available and how the car was always kept clean.
All the accommodations included were top class, particular the tented camps. The organization, attention to detail and staff hospitality were simply outstanding. Having been to around 20 countries, I can say Tanzania hospitality and service is miles ahead of everyone else.
I am trying to think of some negative points but I don’t have any. I guess that’s as good a reason as I can get to say I highly recommend Serengeti Smile as your safari provider.
IN
Email Divya | 20-35 years of age | Experience level: first safari
10/10 trip
TLDR;
5/5 for our guide, Champion — a true ambassador for Serengeti. If you are able to request for him, please do!!
5/5 for the staff at Classic Camp Serengeti
4.5/5 for Serengeti Smiles— a reliable company with room for growth.
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We had an incredible trip to Serengeti (6 adults + 1 child), and the highlight — by far — was our guide, Champion. His infectious energy, deep knowledge, and genuine passion for wildlife made this experience unforgettable. We saw an amazing variety of animals, and every moment felt special thanks to him. If I could give a separate 5/5 just for the guide, I would — he truly made the trip.
As for Serengeti Smiles (SS)— the company was reliable and responsive. Their sales team communicated promptly and professionally, and we always felt safe and well-coordinated throughout the journey. Lodging was decent, and the overall experience was very smooth and hassle-free. They also freely shipped something we had forgotten in one of the lodges as goodwill which we really appreciated and definitely upped the rating of this company for me.
That said, there are a few areas where improvement would take the experience from good to exceptional:
Lodging choices could be better optimized — some locations were very remote, requiring long drives that could have been avoided with more thoughtful planning.
The safari van clearly needed maintenance (jammed doors, windows that didn’t open), and we weren’t informed of the AC vs non-AC vehicle option beforehand.
One concerning point: we got a sense that individual 5-star Google ratings are expected from each member of the group — and that these ratings apply not just to our guide or lodge staff, but to Serengeti Smiles as a whole. This presents a problem: while we felt our guide and lodge staff absolutely deserved 5/5, we couldn’t honestly rate the company itself at that level due to other factors. Unfortunately, this seems to impact the guide’s evaluation, even though their performance was exceptional.
However all in all, it was a 10/10 trip!
5-Day Serengeti Safari
The safari was well organized from start to finish. We went on a 5-day safari with Emmanuel. He is a very knowledgeable guide and taught us all about the parks and animal behavior. He helped us find all of the animals, even the leopard and the fox! And he always made sure that we were well taken care of and having a great time. The two nights at the Serengeti Classic View Camp were very special--watching the sunset and zebras from the "tent." The accomodations at the lodges the other two nights were very nice, and the food was really good at their buffets. The communication with Patricia in the office was prompt and always helpful. I would definitely recommend this company and Emmanuel as the guide.
IN
Email Deepa | 50-65 years of age | Experience level: first safari
It was a great Safari experience with Serengeti smile
It was an amazing experience. All our stays and food was good. Champion was an excellent guide. Thank you.
Email Kevin Adams | 65+ years of age | Experience level: first safari
Our safari was simply magnificent and exceeded our expectations.
The tour ran very smoothly and was great value for money. The safari transport was comfortable and made viewing the animals and scenery very easy. Amazing how close we got to everything. Out guide, Champion, was extremely friendly and knowledgeable and ensured we were well taken care of. Accommodation was very comfortable and well catered. Can thoroughly recommend both Serengeti Smiles and our guide Champion for an unforgettable experience.
SG
Email Aloysius | 35-50 years of age | Experience level: first safari
Serengeti Smiles was responsible and handled our guide change professionally.
I just experienced the safari of a lifetime in Tanzania, all thanks to our extraordinary guide, Baranaba. His expertise, dedication, and infectious passion for wildlife transformed our trip into something truly magical.
Baranaba took our dream of spotting the Big 5 as a personal challenge—and delivered spectacularly! With 8 years of experience, his tracking skills were unmatched. He knew *exactly* where to go, used his radio and mobile to collaborate with other guides, and even predicted animal movements like a wildlife whisperer. Every sighting from a leopard chilling on a tree to a rare black rhino in the distance felt like a triumph thanks to him.
Baranaba’s driving skills were exceptional! Fast and swift, ensuring we never missed a moment while staying safe on rough terrain. Whether navigating dusty Serengeti tracks or positioning us for the perfect photo angle, his precision was impressive.
Beyond his expertise, Baranaba’s warm personality and humor made every drive a joy. He answered our endless questions, shared fascinating insights about animal behavior and Maasai culture, and went out of his way to create unforgettable moments like a surprise find of a pride of lions and a pair of cheetahs up close.
If you’re booking a safari, insist on Baranaba he’s the kind of guide who turns a great trip into a legendary adventure. We left Tanzania with hearts full of gratitude and cameras full of once-in-a-lifetime shots!
