Reviews

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Nathalie   –  
Switzerland CH
Visited: July 2025 Reviewed: Jul 24, 2025

Email Nathalie  |  35-50 years of age  |  Experience level: first safari

master of the game
5/5

worked good all the time
felt safe
saw amazing places and animals
comfortable accomodations

Raoul Schwizer   –  
Switzerland CH
Visited: July 2025 Reviewed: Jul 24, 2025

Email Raoul Schwizer  |  under20 years of age  |  Experience level: first safari

The master of the game.
5/5

Serengeti smile is a very good company that organized everything with perfection. The tour guide during the safari (lucas) was a veryvery nice guy, thus i guess most of them will be.

Noel Schwizer   –  
Switzerland CH
Visited: July 2025 Reviewed: Jul 24, 2025

Email Noel Schwizer  |  20-35 years of age  |  Experience level: first safari

Master of the Game
5/5

Very nice experiennce.
He knew exactly were to go to see the rare animals.
We saw so much animals and were very lucky over nature and our guide lucas.

Jenny   –  
United States US
Visited: July 2025 Reviewed: Jul 24, 2025

Email Jenny  |  50-65 years of age  |  Experience level: first safari

Trip of a lifetime
5/5

Deo greeted us at the airport, he took us through our itinerary for the time here. Deo was very informative and took us to all the great spots and got us in the best positions for amazing photos. The accommodations were really beautiful with warm people greeting us. They were very accommodating for me with a vegan diet, every place had food for me without hesitation or judgements.

Michael   –  
United States US
Visited: July 2025 Reviewed: Jul 24, 2025

Email Michael  |  20-35 years of age  |  Experience level: first safari

An Incredible Experience
5/5

Had an amazing experience! Everyone was kind and accommodating. Our driver Deo was very knowledgeable about the wildlife. He really made the trip great. Definitely an adventure worth taking.

Aswin   –  
United States US
Visited: July 2025 Reviewed: Jul 24, 2025

Email Aswin

Collaborative, accommodating and great experience
5/5

Growing up in India , I watched a lot of Nat geo documentary about Serengeti and Ngorongoro crater and also wanted to see it. We made it here in July 2025. Our trip started with getting quotes and itineraries from different companies. Segregate smiles had the best value for the money for the similar itineraries from other companies. We worked with Baraka on planning and he was awesome in getting our ideas and providing the options. We used WhatsApp as our tool and he was very responsive. Deo, was our guide and he was great. He knew all the spots and our timing was perfect. We were hoping to see elephants, giraffes, hyenas, lions, cheetah hunting, leopard, rhino, buffalo and most importantly great migration. We saw everything!!! We had our once in life time experience and thanks to Baraka and Deo!! Highly recommend this company.

Rehan   –  
United Kingdom UK
Visited: July 2025 Reviewed: Jul 23, 2025

Email Rehan  |  35-50 years of age  |  Experience level: first safari

Great Safari, Great guide, Great agent, Great Organisation
5/5

The Serengeti certainly lived up to its reputation and Deo, our guide, from Serengeti Smile made sure we got the most out of it and always had a smile throughout the safari.

I booked this safari with Baraka. He was patient and informative. After the safari, because I was so impressed with their reliability, communication, organisation, 5 day safari, jeep, guide, accomodation, food etc, I used them to book our airport transfer and a trip to the waterfalls and hot springs.

I booked a mid range 5 day safari for my family, adults and 3 teenage boys, starting in Tarangire, followed by 2 nights in Serengeti, then Ngorongoro and finished up with Lake Manyara. This was our first safari and we wer absolutely blown away. As a testament to how good it was, none of the 3 teenage boys used their phones throughout the safari apart from in the evenings to view the photos and videos and to share it with their friends. Deo was amazing at finding all the animals and he always managed to position the jeep in the best position. He was kind and patient and struck a good rapport with the boys and whole family. Its really important that you have a nice guide, because you are with each other pretty much from 7-7 every day! and we felt very comfortable with Deo.

We managed to see all the big 5 including the very rare Leopard and Rhino and not only that, we saw them in action. We saw a leopard sleeping in the tree with a kill perched higher up. We were lucky enough to see the leopard wake up, climb the tree and eat the kill! We also saw elephants knocking down trees. We also saw a lioness feeding and playing with her cubs. The highlight was when we were driving home to our accomodation in the Serengeti, it was late and the sun had just set so no-one else was around, and Deo spotted Zebras...he slowed down to show us and the spotted a zebra lying down roadside directly next to the jeep. We panned to the right and a lioness was there, eating its prey which itnhad probably caught 30mins before. Under the supervision of Deo, who was ready and waiting to close it if necessary, I opened the jeep roof and had a stare down with the lioness and then watched her devour her prey. We were literally right next to it and you can even hear the crunching in the video footage. It was absolutely amazing.

If, like me, you were

- debating whether its worth going on safari, having been on safari now, I can tell you... without a doubt its worth it. You will have many unforgettable moments. I think we were extra lucky but even if you dont see the animals in action, you have many memorable moments.

- If you were cautious about the tour agents, don't be...Serengeti Smile was amazing

- if you were debating 1 night or 2 in serengeti...do 2, its worh it...sleeping in the Serengeti is great. We heard a lioness roaring in the night. We woke up in the morning to see gazelles and Zebras migrating. The accomodation was sensational and although we we're slightly unlucky because hot water was not quite working, none of us minded becaue food, hospitality and accomodation was great.

- if you were debating whether to do a shared or private safari, id definitely recommend private so you can be yourselves and spread out in the jeep as well

- if you were debating 4 or 5 days, I think either is fine. We had already seen all the key animals by the end of day 4, but we were lucky

- its nice to do different parks, because it mixes up the scenery and landscape and environment. Id recommend dropping lake Manyara or doing it first (not last) ... whilst its ok and you do see a few key animals like Zebras, giraffes, elephants...having been spoilt with an abundance of them in the Serengeti, it's a bit of an anti climax. Fine for day 1 but not the most exciting on day 5.

Overall, highly recommended safari and agent (Baraka) and guide (Deo)

Olivia   –  
United States US
Visited: July 2025 Reviewed: Jul 22, 2025

Email Olivia

Amazing experience, lifetime memories
5/5

Our safari adventure was perfect thanks to our outstanding driver/guide Hussein. He is a seasoned driver and excellent guide. He kept us safe on those winding roads and led us to all possible trails to spot all kinds of animals. He was very respectful of our time, and made sure we could see as many animals as possible. Every day was an incredible day.

Enya   –  
United States US
Visited: July 2025 Reviewed: Jul 22, 2025

Email Enya  |  under20 years of age  |  Experience level: first safari

Knowledgeable about all the animals, very kind
5/5

saw the big five in 2 days! Totally recommend it!

Trevor   –  
United Kingdom UK
Visited: July 2025 Reviewed: Jul 22, 2025

Email Trevor  |  50-65 years of age  |  Experience level: first safari

Great service and amazing guides, would recommend.
5/5

Serengeti smile gave us an excellent experience. Communication was great throughout and always very professional.
The safari and game drives were amazing. Every day was a full day and we saw a huge range of animals up close, sometimes really close. Our guide Champion, was great. Really friendly, professional and very knowledgeable. He seemed to get us to the best spot every time and could see game from miles away. The jeep was always clean and tidy and his driving was safe and smooth (given the African massage roads 😀). Highlights where cheetah and cub eating a fresh kill, lioness with cubs feeding and lots of baby elephants. I started taking an interest in the bird life and Champion accomodated this , finding me interesting birds and places to view them. A perfect safari.

Average User Rating
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