Reviews

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Chelsea   –  
Australia AU
Visited: January 2026 Reviewed: Jan 8, 2026

Email Chelsea  |  20-35 years of age  |  Experience level: first safari

Seamless and helpful
5/5

Our experience with Serengeti Smiles has been nothing short of amazing. From the start of the booking process, through to our incredible time with Zachary, our guide. Zachary has been phenomenal. He has illustrated immense knowledge of the African wildlife and ecosystem, and was able to answer any question we had! We also saw the big 5 which was such a happy surprise for us, as we know the leopard and rhino are hard to see. Zachary did everything in his power to get us there, even when we know animals have a mind of their own! We felt safe driving with him, which was so important. The tour overall was great. Loved the accomodation and food! I highly recommend the mid range and private tour. My fiance and I had the most amazing time. Thank you Serengeti Smiles!

Xin   –  
Norway NO
Visited: December 2025 Reviewed: Jan 9, 2026

Email Xin  |  35-50 years of age  |  Experience level: first safari

An Outstanding and Perfect Safari Experience
5/5

We recently returned from a wonderful holiday in Tanzania with Saragandi, and we couldn’t be more satisfied with the entire experience.

From the very beginning, the communication with our agent was excellent. They were extremely professional, patient, and always responded quickly to our questions. When helping us plan the itinerary, they took the time to understand our needs and provided many helpful suggestions. Everything was clearly explained, and the whole planning process felt smooth, efficient, and very well organized.

The guide they arranged for us was truly amazing and made a huge difference to our trip. He was very experienced, knowledgeable, and passionate about wildlife. No matter what we asked, he always gave us clear and interesting explanations about the animals and nature. He also knew exactly where to go to find wildlife and the best spots for observing and taking photos. Thanks to his skills and experience, we were able to see many incredible animals up close.

The daily arrangements were well planned, comfortable, and enjoyable. Everything ran smoothly, and we always felt well taken care of. Our guide’s professionalism, patience, and deep knowledge were a major reason why this trip was so successful and memorable.

Junya   –  
Japan JP
Visited: January 2026 Reviewed: Jan 10, 2026

Email Junya  |  20-35 years of age  |  Experience level: 2-5 safaris

Wonderful experience
5/5

We went on a 4 day 3 nights tour to Tarangire, Ngorongoro and Serengeti with Serengeti Smile.

We were very well looked after throughout, and had the most brilliant time, managing to see all of the big 5 (including more than 20 lions) as well as cheetahs, hyenas and more.

Our guide, Champion, was truly a champion in name and champion in nature. We was very knowledgeable about the animals, and was also very skilled in finding them.
He always went the extra mile to ensure that we are having a good time.

Our contact point for the planning phase of the trip was Lambert, and he was very professional and prompt in his responses.

Overall I can safely say that Serengeti Smile is a company that I can very much recommend.

Fumi   –  
Japan JP
Visited: January 2026 Reviewed: Jan 10, 2026

Email Fumi  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing safari
5/5

It was truly beyond my expectations.
I saw everything -in fact more than that- I wanted to see -lion families, leopards, cheetahs, rhinos, all of them in front of me.
The experience was also very comfortable throughout the 4 days. The schedule was well structured, the accommodations were perfectly pleasant places, the meals are delicious every time.
Above all, our guide, Champion made our trip wonderful. He was caring all the time, he kindly tried his best to show animals as many as possible, he always found the best position to take perfect photos, he answered to all of our questions in detail, and he even adjusted our schedule in response to our requests -like stopping by souvenir shop. I truly appreciate his care and efforts which made our trip the really memorable safari experience.

Luisa Pandolfi   –  
Italy IT
Visited: January 2026 Reviewed: Jan 10, 2026

Email Luisa Pandolfi

Serious and well organized
5/5

I experienced a 6-day safari with Serengeti Smile and everything was well organized.
The guide was very professional and the whole staff was always friendly.
Excellent selection of lodges and tented camps.
High quality of food and comfort.

Tanya   –  
Cyprus CY
Visited: December 2025 Reviewed: Jan 11, 2026

Email Tanya  |  35-50 years of age  |  Experience level: first safari

Good and very well organised trip
5/5

It was a trip I was planned many years.
Thanks to Jeremiah for helping me to draft a precise schedule for 15 days including all activities I wanted to have. Our journey had a few parts:
1. Cultural part - 4 tribes to visit plus coffee tour.
2. Kilimanjaro hike
3. 5 safari parks
4. Zanzibar
5. Mafia
I want to say thank you to Jeremiah for excellent organisation - all the logistic was smooth and well arranged. All the ad-hock request were accepted even if they were done in the last minute.
Our Safari guide Hussain - thank you for your patience and readiness to help. We explored all the pharmacies around together looking for the medications we forgot at home. All our trips were safe, interesting and culturally priceless. With help of Serengeti Smile Africa becomes new home for us where you always happy and welcome! Thank you guys for all, you have done for us!

Average User Rating
5.0/5
Rating Breakdown
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