Reviews

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Awaz   –  
United Kingdom UK
Visited: February 2026 Reviewed: Feb 12, 2026

Email Awaz  |  50-65 years of age  |  Experience level: first safari

Breath-taking
5/5

It was absolutely worth every penny of it, if you have the opportunity to do it you must!! Thank you Serengeti Smile for the most amazing time that I had with the lovely people and lovely wildlife that I saw with my naked eye,it was one of the happiest trips I’ve ever had ❤️❤️🤲

Shan Jalal   –  
United Kingdom UK
Visited: February 2026 Reviewed: Feb 12, 2026

Email Shan Jalal  |  20-35 years of age  |  Experience level: 2-5 safaris

Nature at its finest!!
5/5

We had an unforgettable 4-day safari with Serengeti Smile where everything was tailored to our needs and organised by the company so the trip ran smoothly. Our driver, Abia, was superb - friendly and full of interesting facts which made the experience so much more enjoyable. The safari itself exceeded all expectations with memories made to last a lifetime. We managed to see the big 5 which was a spectacular view. Thank you Abia and Serengeti Smile for such a wonderful trip.

cherry   –  
China CN
Visited: February 2026 Reviewed: Feb 13, 2026

Email cherry  |  20-35 years of age  |  Experience level: first safari

Smile Travel Agency is the best! Their itineraries are suitable, the prices are great value, and their tour guides are professional and their sales st
5/5

I found this travel agency on Safari Booking. Initially, I communicated with them via email. Their sales representative, Lambert, was incredibly attentive, creating a fantastic itinerary for us and even making modifications based on our needs. Communication was very smooth. Our guide, Simon, was extremely professional. In just five days, we saw the five great African landscapes. He was also very considerate; since our English wasn't great, he would explain things to us in different ways. I feel like my English improved significantly during those five days. I plan to bring my children back next year and have him as our guide again. Simon is truly exceptional; throughout the trip, he explained the local history and animal habits to us.

(automatic translation from Chinese)

Minseo Kang   –  
South Korea KR
Visited: February 2026 Reviewed: Feb 14, 2026

Email Minseo Kang  |  20-35 years of age  |  Experience level: first safari

Great profession
5/5

The serengeti smile provided a very reasonably priced and good service. In particular, our guide, champion, was a tremendous professional and passionate guide, and did his best to show and experience many things to us. Thanks to that, I was able to experience various animals and beautiful Tanzania. If I have a chance, I would like to go on a safari tour with the serengeti smile, especially champion.

HYUN CHO   –  
South Korea KR
Visited: February 2026 Reviewed: Feb 14, 2026

Email HYUN CHO  |  35-50 years of age  |  Experience level: first safari

Too good to be true
5/5

First of all, the way I learned about the Serengeti Smile was through an online review. There were a lot of good reviews, so I trusted and chose it. There are times during a safari tour when you have to move quickly or get a good spot to see a specific animal, and the ability of a guide is very important. Including your ability to get to know about animals, including your luck, and all this, the champion was such a great guide! The champion is a professional who also tells a lot of pleasant and funny stories!

Elaine   –  
Hong Kong HK
Visited: February 2026 Reviewed: Feb 14, 2026

Email Elaine  |  20-35 years of age  |  Experience level: first safari

Cool Safari experience
5/5

We joined the 7-days Safari and the experience was cool. We found Serengeti Smile online and we communicate with the staffs through WhatsApp. The staff was helpful and the reply was always prompt. Our guide Barnabas is knowledgeable and he knows everything about the animals. He also brings us to see different kinds of animals and helps us take good pictures. The accommodations in the tour is good. We chose mid range safari tour and we love every accommodations in the tour.

Harry   –  
Hong Kong HK
Visited: February 2026 Reviewed: Feb 14, 2026

Email Harry  |  20-35 years of age  |  Experience level: first safari

Exceptional 7-Day Safari with Barnabas – A True Wildlife Expert!
5/5

We just completed an unforgettable 7-day safari in Tanzania, and we cannot recommend our guide, Barnabas, highly enough.
If you are looking for someone with profound knowledge of wildlife, Barnabas is your man. His expertise is truly beyond any AI or textbook; he answered complex questions about animal behavior and the ecosystem that even the most advanced technology couldn't tackle. It felt like traveling with a walking encyclopedia of the Serengeti.
Barnabas was incredibly proactive. He has an uncanny ability to read the terrain and animal movements, ensuring we were always in the best position to see the action—as close as safety and regulations allowed. He is also a fantastic photographer who knows exactly where the light and angles are, helping us capture stunning shots that we will cherish forever.
Beyond the drive itself, Barnabas was instrumental in the planning. He recommended itinerary that maximized our sightings, including a brilliant suggestion for early morning game drives that allowed us to witness predators at their most active.
If you want a seamless, deeply educational, and thrilling safari experience, ask for Barnabas. He turned a great trip into a once-in-a-lifetime adventure!

Traci   –  
United States US
Visited: February 2026 Reviewed: Feb 15, 2026

Email Traci

Solo birthday safari
5/5

I came on safari alone for my birthday and it was a great experience. I booked the 12 day 11 night trip for during valentine’s week. From the time my driver Oswald (32) picked me front the airport it was a vibe. He was professional and offered that I can request him to show me around Arusha, so I requested and agreed to the fee. We visited hookah sports bar, another sports bar for food, saw downtown, and the African art gallery. We visited the local market for souvenirs. Oswald was very attentive during the experience. The next day my guide Pius (40+) picked me up from my hotel and we started our multi day journey. Pius is super professional and very proper. He was very attentive as well. He even went on a hunt for my Coke Zeros because all store seemed to be out of them. This was a luxurious and unforgettable experience.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 23
  • 3 star 0
  • 2 star 0
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