Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $90 to $300 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
Email Cheryl | 35-50 years of age | Experience level: first safari
Excellent Safari trip with Champion
We enjoyed our safari adventure with Champion and Serengeti Smile. We saw all the big five, wildebeests crossing the river and many other animals. Champion is a great guide making sure we are safe with the bumpy road condition and he’s good at finding animals and place to take photos. We had a great time and highly recommend this tour company and Champion.
CN
Email Becky | 20-35 years of age | Experience level: first safari
Excellent experience
The 6 day safari with Serengeti Smile was excellent. My guide Champion has made my dream come true. We've seen all the Big Five, wildebeest crossing the river and many other animals. The accommodation was also fine.
Great experience with Serengeti Smile!
I found Serengeti Smile through this page, and after my experience, I can confidently recommend this company to others.
We embarked on a five-day safari in early September, and it was an unforgettable adventure.
First, a huge shout-out to my amazing consultant, Erick, who promptly and kindly addressed all my tricky questions and special requests regarding accommodations. After hiking Kilimanjaro, my father and I were completely exhausted and had to postpone one day of our safari. Despite it being a Sunday, Erick took my call and went the extra mile to negotiate with his director and the accommodations on our behalf. Thanks to his help and Serengeti Smile’s flexibility, we were able to reschedule and fully enjoy our safari.
Secondly, our driver-guide, Jackson, was outstanding. Not only was he an experienced guide, but he was also incredibly responsible and respectful. He catered to our preferences, including adjusting the timing of our daily game drives, and shared extensive knowledge about the wildlife throughout the journey. One of the most impressive parts of the trip was when we ventured to Northern Serengeti to witness the Great Migration. Despite the long drive and limited time, Jackson managed to get us there on time and found the perfect spots to watch the incredible wildebeest river crossings.
Overall, I highly recommend Serengeti Smile for anyone planning a safari. It was truly a once-in-a-lifetime experience, with excellent wildlife sightings, comfortable accommodations, and seamless logistics. The only thing I would suggest for both the company and future clients is that, beyond the payment link they provide, Serengeti Smile doesn’t have a credit card machine at their office for on-site payments. This was a bit inconvenient for us, as we had to receive a payment confirmation PIN via SMS, and our phones were already switched to local lines. We nearly got stuck at the office due to this payment issue.
That aside, I hope anyone reading this review has an equally fantastic safari experience!
KR
Email Deog | 50-65 years of age | Experience level: first safari
Driving and finding spetialist.
Tour office assistsnt manager answered quickly and in detail. He did his best to communicate with me about sapari.
Sapari guide and driver have perfect ability for long time and hard driving.
A little weak point is not perfect in speaking English.
CA
Email Wei | 20-35 years of age | Experience level: first safari
Must Do Bucket List
Emmanuel and Dominique were great tour guides. They communicated schedule times and were flexible of our adjustments. We were able to just sit back and relax the whole trip as they took care of all logistics.
During the game drives, Emmanuel was an expert driver. He maneuvered the terrain safely and we had no incidents. He knew where all the animal spottings were each day, and we were able to see each of the Big 5 (and more)! Both were very patient as we took multiple photos/videos, and helped to accommodate many close-ups of the wildlife while still being considerate of other safari viewers. Both were also very knowledgeable in answering our wildlife questions.
They made our safari trip easy, safe, and would strongly recommend them!
CA
Email Victor | 20-35 years of age | Experience level: first safari
Trip of a lifetime!
Emmanuel and Dominique were amazing drivers/tour guides. They went above and beyond to find the big 5 animals and had the patience to wait for all our pictures. His driving was really good, we always felt safe and we didn’t have any hiccups.
We did 5 nights and all the hotels were very comfortable and the food was always good. Our favorite was Kontiki Lodge - we were quite impressed with the quality and privacy of the big tents (it even had a living room). Would highly recommend this trip to all my friends.
CA
Email Steve | 35-50 years of age | Experience level: 2-5 safaris
A Memory of a Lifetime
My wife and I booked a three-day safari with Serengeti Smile in August 2024, covering Tarangire and Ngorongoro, and it was nothing short of amazing—a memory we will cherish for a lifetime. From the moment we contacted them, the customer service was exceptional. The most impressive part was their flexibility. Due to some flight issues, I had to make last-minute changes, and they accommodated everything smoothly. They were also extremely helpful when I requested changes to the initially booked lodges.
Our guide, Zack, was a true highlight of the trip. His deep knowledge of the best spots for wildlife viewing and his attentive care made the experience even more special. He ensured that we had the best possible opportunities to see the incredible wildlife, all while providing excellent customer service.
If you're looking for a top-tier safari operator, Serengeti Smile is the one. They exceeded our expectations in every way!
DE
Email Moritz | 20-35 years of age | Experience level: first safari
The operater (Baraka) was friendly, he answered very fast and it was easy to manage the Safari trip.
Our trip started in Tarangire over Ngorogoro and Serengeti to Manyara. The Trip was amazing and unbelievable. Our guide (Sack) was very friendly and experienced.
The lodges for overnight were also perfect choosed.
Email Maike | 20-35 years of age | Experience level: first safari
Unforgettable
It was an unforgettable tour. We visited several parks and Zack was a wonderful guide. He was able to answer lots of questions. Thanks to him we saw a lot of great animals and had a great time.
SG
Email Yoshi | 35-50 years of age | Experience level: first safari
Excellent trip!!!
I found Serengeti Smile via google and was the first company who responded. Jeremiah was always willing to help answer my questions which helped us a lot to plan our trip.
My driver/guide Champiwas a great guide and a driver. He showed us all big five and he showed & thought us a lot not just about animals but also about Tanzania.
I recommend both Serengeti Smile and Champion to everyone if you want an once a life time safari trip
