Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 205
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 209 Reviews
Asta   –  
Spain ES
Visited: April 2024 Reviewed: Apr 5, 2024

Email Asta  |  35-50 years of age  |  Experience level: first safari

Great tour with great guide
5/5

Communication with Serengeti smile was excellent. They were accommodating our preferences, listening to our likings and supporting all through deciding on the tour, accommodation and payment arrangements. On top I had some issues with my flight reservations so they went to the airlines to discuss the matter! Top service.
The tour itself was great. We had a very nice guide John, who was calm, patient and listening to our needs but also very knowledgeable. Unlike some other drivers that at times we encountered in the parks, he was not speeding or endangering animals or passengers. He would answer all our questions but would not intervene otherwise and this was much appreciated.

Georgios   –  
Greece GR
Visited: March 2024 Reviewed: Apr 5, 2024

Email Georgios  |  35-50 years of age  |  Experience level: first safari

Everything was great!
5/5

Everything was great! From the first communication with Albert up to the booking of the whole custom trip to fulfill our needs along with our great driver Fadil! I would definitely recommend Serengeti Smile for an amazing trip to Tanzania mainland and Zanzibar!

Siyuan   –  
China CN
Visited: April 2024 Reviewed: Apr 5, 2024

Email Siyuan  |  20-35 years of age  |  Experience level: first safari

Serengeti Smile gave me an excellent experience for my first trip to Tanzania .
5/5

Our guide Champion is really thoughtful and he is an expert about animals, telling us a lot of fun facts about different animals here. We were so lucky to spot the big five in our trip.

Mike   –  
China CN
Visited: April 2024 Reviewed: Apr 5, 2024

Email Mike  |  20-35 years of age  |  Experience level: first safari

Experienced and careful
5/5

Everything is well settled during the trip. Our guide champion is very experienced. Every since we check out from the airport there is nothing to worry about. We have spotted the big five in a really close distance thanks to our guide. And he is also a really good driver even if it's raining heavily. Really looking forward to our next visit to Tanzania.

Meg   –  
United Kingdom UK
Visited: March 2024 Reviewed: Mar 31, 2024

Email Meg  |  20-35 years of age  |  Experience level: first safari

Perfect Honeymoon - thank you!
5/5

Serengeti Smile has been phenomenal from start to finish. Our flight was delayed by 4 hours, yet the tour guides and office staff were accommodating and supportive every step of the way. Our tour guide, Fadhil, was knowledge and fantastic. We saw 5/5 of the Big 5 and even saw lion cubs which were certainly a highlight. Accommodation was spotless. Overall, the perfect honeymoon - thank you!

Zachary   –  
United Kingdom UK
Visited: March 2024 Reviewed: Mar 31, 2024

Email Zachary  |  20-35 years of age  |  Experience level: first safari

Amazing honeymoon
5/5

Everything organised to a T and so accomodating for a late arrival! All hotels were excellent and the tour guide was very knowledgeable. Saw all the Big 5 including Lion Cubs! Thank you for making our Honeymoon so special and making memories forever!

Artemis   –  
Greece GR
Visited: March 2024 Reviewed: Mar 25, 2024

Email Artemis  |  35-50 years of age  |  Experience level: first safari

Well organised, professionals, amazing safari experience
5/5

Great trip! We booked everything with Serengeti Smile, flights, accomodation, transfers from/to airport and everything was above our expectations. Many thanks to Albert for organising our trip up to the last detail and answering all our questions. The proposed lodges were amazing. Our safari guide, Fadhil David, was the best! We saw the big 5 and many more animals thanks to him. Professional, with passion for his job and a very cool guy to be with!

Fotis   –  
Greece GR
Visited: March 2024 Reviewed: Mar 25, 2024

Email Fotis  |  35-50 years of age  |  Experience level: first safari

Best price, professionalism and support
5/5

We had a great experience in Tanzania and Zanzibar.
Everything was as promised by the Serengeti Smile, the Safari tour was amazing and the best price among others.
Our guide (Fadhil David) was a great guy, pleasant and very experienced, and could spot all possible animals in Serengeti and Ngorongoro.
Many many thanks from your Greek friends!

JC   –  
United Kingdom UK
Visited: March 2024 Reviewed: Mar 25, 2024

Email JC

Amazing
5/5

Had a lovely time on our tour with our guide champion. Visited Tarangire, southern Serengeti, Ngorongoro crater and lake mayenara. Manger to see a great range of wild life across the 5 parks worth every penny.

Chi Anunkor   –  
United States US
Visited: March 2024 Reviewed: Mar 25, 2024

Email Chi Anunkor  |  20-35 years of age  |  Experience level: first safari

5 Star Experience & Great Guides
5/5

We went on the 5 day safari with Serengeti Smile and it exceeded all of our expectations.

We visited 4 national parks: Tarangire National Park, Serengeti National Park and the Ngorongoro Crater. Our guide Champion was very knowledgeable about all of the different animals and knew how/where to find all of the animals we wanted to see. Saw countless elephants, giraffes, lions, buffalo, rhinos, cheetahs, gazelle, wilder beasts, all types of birds, etc. Champion was also very hospitable he was very respectful to our wishes to stop, stay longer, or any other requests we made.

The lodges we stayed at were all 5 stars with excellent food and hospitable staff.
Everything was on schedule and we didn’t have any issues.

Overall amazing experience everything was 10/10.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 205
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0
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