Reviews

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Reg   –  
Australia AU
Visited: February 2024 Reviewed: Feb 15, 2024

Email Reg

The review below is the personal opinion of Reg and not that of SafariBookings.
Average
3/5

Final review of our 9 day tour with Big Apes Africa Safaris and I'd be lying if I said there weren't issues. Basically we had a quote from Peter at Big Apes last year and after reviewing the Itinerary and accommodation, we decided to go with Big Apes, and made our final payment in December 2023 for the tour to start in 31 Jan 2024, funds were taken out of my account a couple of days after payment
.
The first issue was the accommodation stated in the Itinerary was way out of date (see below) from day 1. Peter's response to this was "it's in the clients best interest", I'd say lame response as keeping the client informed of any changes would be in our best interest. Talking to staff at the replacement accommodation and Big Apes have been staying there for some time so the list may not have been accurate from the start.

Itinerary accommodation Actual Accommodation
Entebbe - Airport Guest House Green Valley Guest House
Murchison Falls - Parkside Safari Lodge Parkside Safari Lodge
Kibale National Park - Rweteera Safari Park Kibale Forest Camp (tent)
Queen Elizabeth National Park - Engiri Game Pumba Safari Cottages
Lodge
Bwindi Impenetrable National Park - Mucha Bweza Lodge - Rushaga Bwindi
Riverside Lodge
Lake Bunyonyi - Lake Bunyonyi Eco Lodge Lake Bunyonyi Eco Lodge
Kyahugye Island

Our Chimp tracking in Kyambura Gorge was changed from Day 6 to the morning of Day 7 resulting in missing out looking for the tree climbing lions in the Ishasha Sector and heading straight to Bwindi Impenetrable National Park as we now didn't have the time. I think the issue here was payment of the Chimp Trekking permits had not been made by Big Apes Safari on time.

Our guide Gerald for the tour was great went out of his way to ensure we saw the "Big 5" and dealt with the issues as best as he could.

The choice to use this company is yours alone, I emailed some to the people leaving positive reviews before and during the tour, but not one person responded to my email....no idea why. Feel free to email me about our tour as I can't comment on anything other than that.

Happy Travels and walk your own path.

Stephan   –  
Austria AT
Visited: February 2024 Reviewed: Feb 14, 2024

Email Stephan  |  35-50 years of age  |  Experience level: first safari

Enjoyed every bit of the tour, guide Ezra was well-informed, attentive - and a safe driver
5/5

Done the 3 day tour Kigali - Bwindi Forest/Gorilla Trecking - Lake Bunyonyi with Tour Guide Ezra. Enjoyed every bit of this fascinating tour, Ezra was well-informed, kind, attentive, sharing - and a safe driver!

Accommodations were beautifully located, friendly and clean, and loved the Ugandan lunch buffet at Moonlight Hotel. Ezra told us many stories, about the local communities, the sorghum production, the crowned crane, just to name a few, and got Uganda in our hearts. If anything, this tour ended too soon.

In my evaluation. probably best price for such a fascinating tour you can get!

Monika   –  
Poland PL
Visited: January 2024 Reviewed: Feb 4, 2024

Email Monika  |  35-50 years of age  |  Experience level: first safari

Very well organized, punctual, tried very hard to ensure our comfort
5/5

My first trip to Africa turned out to be wonderful and this is a huge thanks to BIG APES AFRICA. The entire stay was perfectly organized, from beginning to end. Everything was carefully thought out, timed with a huge number of attractions, at a level I did not expect at all. This is a company worth recommending and which I will recommend to everyone😁😍🤩

(automatic translation from Polish)

Laura   –  
Poland PL
Visited: January 2024 Reviewed: Feb 2, 2024

Email Laura  |  50-65 years of age  |  Experience level: 2-5 safaris

Reliable choice
5/5

We just returned from a 10-day safari with Big Apes Africa Safaris. This is a good time for a review, because on the one hand the impressions are still fresh, on the other hand we already have some distance to what we experienced.
Before about the details - let me give a conclusion: I DEFINITELY RECOMMEND exploring Uganda with BIG APES! I will try to highlight some of the most important reasons in points:
1. as part of the negotiations, I sent an inquiry to several companies. From BIG APES I received the best offer taking into account value for money.
2. I evaluate the contact with Peter very well, None of my questions remained unanswered. All arrangements were confirmed by what we found already on site.
3. Peter was waiting for us at the airport with Gerald (our guide and driver). In fact, we were taken care of throughout our stay in Uganda. Given that the travelers were two women - this is of no small importance.
4 Both Peter and Gerald are cultured, professional and simply humanly very nice people. I am glad to have met them.
5. accommodation and meals provided by BIG APES fully met our expectations.
6. we managed to achieve all our goals, to see what we wanted to see. These were wonderful and unforgettable days. And we thank you for them!

I recommend BIG APES to everyone! You will not be disappointed :-) And I will certainly return to Uganda again.

Callum lindsay   –  
United Kingdom UK
Visited: January 2024 Reviewed: Jan 28, 2024

Email Callum lindsay  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing gorilla and chimp tour
5/5

Hi all, we went gorilla and chimp tracking with big apes Africa and it was amazing, from the start Peter was really helpful in planning and answering all my questions he also got back to me straight away every time. We was picked up by Sam the man are guide who was amazing, really nice guy and very knowledgeable, he was always going out of his way to show us animals while on the road and telling us parts of the history ect, the ride was a landcruiser very comfortable as it was a lot of driving between the national parks, accommodations were loverly as was all the food. I would highly recommend big apes Africa everything was arranged professionally and at a great coast aswell
We had an amazing times hanging with the gorillas and chimps one of the best experiences ever.

chang   –  
South Korea KR
Visited: January 2024 Reviewed: Jan 28, 2024

Email chang  |  65+ years of age  |  Experience level: 2-5 safaris

amazing special experience.
5/5

you can see gorilla group in the forest. amazing!
don't miss it.

Carol   –  
Australia AU
Visited: January 2024 Reviewed: Jan 21, 2024

Email Carol  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent trip
5/5

Thank you Big apes for the wonderful trip
Gerald our guide was fantastic so friendly and helpful with anything we asked and was also very knowledgeable.
The Jeep was so clean and comfortable which is great when you’re doing the long drives . Seeing the Gorillas and chimpanzees in there natural habitat was amazing and I recommend anyone to do it , we booked mid range accommodation and we were so pleasantly surprised all the accommodation was fabulous we couldn’t have wished for better and the food was amazing everywhere we stayed also ! Thanks Gerald & Peter it was amazing

Bianca   –  
United States US
Visited: January 2024 Reviewed: Jan 15, 2024

Email Bianca  |  20-35 years of age  |  Experience level: over 5 safaris

Amazing
5/5

Ashiraf was the best part of the tour! Very kind, accomodating and went out of his way to make this experience fantastic. He took photos for me and even lent me ugandan money cause I did not have any. If you are to book pla request for him.

Aidan Casey   –  
Ireland IE
Visited: December 2023 Reviewed: Jan 1, 2024

Email Aidan Casey  |  20-35 years of age  |  Experience level: first safari

Very Helpful and always happy.
5/5

We done a 4 day trip with Big Apes in Rwanda and Uganda. We had a fantastic time. Really unique experience with Trekking to see the Gorillaz. Big apes accommodated our dates and requirements brilliantly. Would highly recommend.

Lee Still-Lockhart   –  
United Kingdom UK
Visited: December 2023 Reviewed: Dec 20, 2023

Email Lee Still-Lockhart  |  50-65 years of age  |  Experience level: first safari

Mind blowing
5/5

What an adventure, Big Apes truly surpassed themselves. 10 days of close up big 5 encounters, changing landscapes, new experiences & of course the gorillas. Peter, as I said before, you’re an absolute diamond.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 65
  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 0
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