Reviews

Sort By: Date Most Helpful Rating 21-30 of 68 Reviews
Karen Lockhart   –  
United Kingdom UK
Visited: December 2023 Reviewed: Dec 20, 2023

Email Karen Lockhart  |  50-65 years of age  |  Experience level: first safari

Amazing 10 day safari & gorilla trekking!!
5/5

The most amazing 10 days in Uganda. I started looking at safari companies 9 months prior to travel. I contacted a few from safaribookings.com & Big Apes Africa were by far the best communicator and accommodated all the changes I needed & to meet our budget. Peter, our guide, was full of knowledge & did everything he could to make this a trip of a lifetime. He did not guarantee us seeing lions & leopards but his experience & keen eyesight meant that we saw many, and up close! The gorilla trek was so special, Peter told the gorilla guides that I was 60 years old and has a bad hip, I had 2 porters that helped me through the forest to see the gorillas. The whole trip, including the food & accommodation exceeded my expectations. Peter went above & beyond to ensure we had the best time. Turkish airlines lost out luggage & promised to deliver to our lodge on the 4th night, they did not so Peter go in his car at 930pm to pick up our cases, what service!! He even arranged a birthday cake and song for me at our lodge. Best decision I made was booking with Big Apes Africa, Peter made our trip so special.

Laura S   –  
Belgium BE
Visited: October 2023 Reviewed: Oct 11, 2023

Email Laura S  |  20-35 years of age  |  Experience level: 2-5 safaris

Top notch experts
5/5

We booked a 4-days safari to the golden monkeys (Volcanoes national park, Rwanda) and a gorilla trekking (Bwindi national park, Uganda) with Big Apes. From the first contact with Peter for quotation, we felt heard, well informed and the communication was very responsive. Price wise, we immediately received a market-based correct proposal.
Regarding the 4 days safari: our guide Roland was a dream to be with. A professional man with extensive knowledge about the fauna and flora of Rwanda and Uganda and supplementary about traditions and customs of the countries and it's inhabitants.

We can't stress it enough: don't hesitate to book a safari with Big Apes.

As for us, we hope one day to be able to travel to Rwanda and Uganda again, in which case we will immediately book safaris again with this organization and hope again to be guided by Roland.

Highly recommended!

Ivan   –  
Germany DE
Visited: August 2023 Reviewed: Sep 24, 2023

Email Ivan  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing experience in Uganda!
5/5

We did the Gorilla and Chimps trekking tour and it was unbelievable! Peter always was pretty friendly and keen to assist us during the trip! The people, the lodges, the activities and the food made this experience really memorable. Thank you Peter for organizing everything!

Wes T.   –  
South Africa ZA
Visited: August 2023 Reviewed: Sep 5, 2023

Email Wes T.  |  20-35 years of age  |  Experience level: first safari

Peter was friendly, passionate about his work & service, conscientious, & broadly knowledgeable.
5/5

I hugely recommend this tour operator. It was an absolutely life changing experience for minimal inconvenience and cost. The perfect way to get a taste of both East Africa’s vibrant towns, and beautiful countryside, jungles, and wildlife.

Service & reliability
• Professional, hekpful and rapid communication prior to the trip
• Went out of his way logistically, doing multiple airport pick ups
• Added additional places to visit based on our requests and changing circumstances
• Took any minor complaint about any venue very seriously and resolved immediately and professionally

Value for money
• Very competitive with other offers while hitting all the key sights
• All key venues were extremely well run and high quality
• Many side venues/detours were cheap/free yet enjoyable and highly scenic (showing the value of the guide’s intimate local knowledge)

Tour
• Kigali: we experienced the tragic history of the city at its harrowing but beautiful genocide museum, and the wonderful happy vibe of the modern city exploring the streets, and visiting the vibrant and crowded local bazaar
• Golden monkeys (Rwanda): we had an incredible experience coming face to face (masks on) with a huge family of golden monkeys, spending an hour watching them eat and groom and socialize almost as if we were part of the troop, trekking back and forth through a picturesque farming village and woodlands
• Gorillas (Uganda): similarly, we came face to face with a silver back gorilla and his family deep in the mountains and jungles. The guides were consummate professionals and knew exactly how to get us close to the animals without antagonizing them and providing us with lots of knowledge and opportunities for photographs. It was a life changing experience to come face to face with the Gorillas.
• Lake Bunyoni: We ended the tour staying at an eco-lodge on one of the dozens of islands in the lake, took nature walks, and swam in the perfect, pure lake. A great way to reflect on the experiences and relax in nature before returning home.

Laura P.   –  
Germany DE
Visited: August 2023 Reviewed: Sep 4, 2023

Email Laura P.  |  20-35 years of age  |  Experience level: first safari

Life-changing experience!
5/5

I did the 3-Day Gorillas and Chimp Trekking Safari with my husband and we enjoyed every second.
Our tour guide Peter, who was very professional and kind, made the whole trip memorable. I can only say thank you for showing us the best side of your country. I highly recommend this agency!

Alessandro   –  
Italy IT
Visited: August 2023 Reviewed: Aug 25, 2023

Email Alessandro  |  20-35 years of age  |  Experience level: 2-5 safaris

Gorilla, Chimpa and Golden Monkey Tracking
5/5

Big Apes Africa is a professional agency. The did a great job designing the tour accordingly to our expectations (both in terms of experience and budget). Roland was the best guide. He was supporting all our needs sharing his knowledge and providing valuable recommendations. We did Gorilla (Bwindi) , chimpanzee (karinzu) and golden monkey (Mgahinga) tracking. They were all amazing with a preference for Gorilla and Golden Monkey. We were a little bit unlucky with Chimpa. We saw 2 of them from distance and the track was quite short (just 2.5 hour). We started our Tour in Kigali and Peter made the transfer to Uganda during day one. We thought the first day would have been transfer only while Peter organized big surprises. We did a couple of stops in spot of interest including boating on the lake Bunyonyi on local canoe.

Kaylie C   –  
United States US
Visited: July 2023 Reviewed: Aug 21, 2023

Email Kaylie C  |  35-50 years of age  |  Experience level: 2-5 safaris

Fabulous Experience with Big Apes Africa
5/5

My two friends and I (American women in our early/mid-30s) had the most wonderful trips with Big Apes Africa! Our tour leader was Roland, who was professional, kind, and FUN. We did the golden monkey and gorilla trekking 3-day experience and would HIGHLY recommend it to others. I have traveled extensively, and my experience in Rwanda and Uganda was by far one of the most special trips I have ever had. Big Apes Africa's prices are competitive, and we felt like we got a lot for our money. We especially loved staying at Bweza Lodge, which - even though we chose the budget option - felt special and luxurious. I would recommend this tour to anyone (including to all my friends who will listen)!

Szandra M   –  
Switzerland CH
Visited: July 2023 Reviewed: Aug 14, 2023

Email Szandra M  |  35-50 years of age  |  Experience level: first safari

Very well organised and all we could wish for.
5/5

We did this tour with a group of 6 pax, starting from Kigali, Rwanda. Our tour guide Peter was already very communicative before the start of the tour and turned out to be an even nicer man in person. He was always on time, always atuned to our needs, and met all our wishes. When we had some hick ups due to our own groups lack of organisation, it was resolved quickly. Every single thing of our 3 day trip was organised in every small detail and extra wishes and changes were not a problem at all. HIGHLY RECOMMENDED, we loved it.

Victoria M   –  
South Africa ZA
Visited: August 2023 Reviewed: Aug 11, 2023

Email Victoria M  |  20-35 years of age  |  Experience level: 2-5 safaris

Life-changing adventure, getting face to face with gorillas and exploring the gorgeous countryside
5/5

Just had the tour of a lifetime with Peter, our wonderful guide, and three of my friends. Cannot recommend Big Apes enough! Overall, the trip was a fantastic value and we got face to face with incredible wildlife including gorillas, golden monkeys, zebras, and impala. We also stayed at some very unique eco-lodges and tried some delicious local foods! Another highlight was just driving through the gorgeous Rwandan and Ugandan country-side.

From my first contact with Peter on Safari Bookings, he was very responsive and worked with us to tailor the trip itinerary. We had a super convenient and smooth pick-up from the airport and comfortable lodgings each night with the basic amenities (Wi-Fi, hot water, mosquito nets, comfortable beds). The restaurants we went to were also great and had options for local and Western cuisine. Some bonus experiences we had included trying some exotic fruits, swimming in a gorgeous lake, and visiting some local markets. Peter himself is also a highly knowledgeable guide who taught us a lot about the history and ecology of each country.

Christiane Huber   –  
Germany DE
Visited: May 2023 Reviewed: Aug 9, 2023

Email Christiane Huber  |  50-65 years of age  |  Experience level: first safari

Unsurpassable and Unique experience
5/5

We were in the very best hands with this tour operator. Our guide Peter, with his fine sense for all our needs and his tireless commitment, made our stay in Uganda an unforgettable experience. (Of course, the wildlife and the beauty of nature played their part;)

On our excursion into the cloud forests of Bwindi National Park, we came very close to the mountain gorillas, who did not seem to be bothered by us in any way. A mother was calmly nursing her baby while the older children romped around her. The impressive silverback sat relaxed and chewing leaves next to her, letting his favourite woman scratch his head. I will never forget these intense impressions.

Actually, it was not planned, but the exemplary organisation of this tour made it easy for us to decide to book another tour, this time to Queen Elisabeth NP. Again, we were not disappointed. This completely private safari, tailored just for us, left nothing to be desired. More Africa in such a private atmosphere is probably not possible.

It was an unsurpassable and unique experience with "Big Apes" in all respects. We couldn't have done it better.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 65
  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 0
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