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Gerardo   –  
Spain ES
Visited: June 2025 Reviewed: Jun 29, 2025

Email Gerardo  |  50-65 years of age  |  Experience level: 2-5 safaris

A completely trustworthy agency, great service, spectacular safari, and incredibly friendly and help
5/5

As always, I compared different agencies, comparing reviews and prices, and finally decided on Balu, and I'm so glad I did. From the start, Mr. Morris (the manager) answered all the questions and gave us all the information I'd asked him. Luckily, we chose the all-terrain vehicle, which is much better than the van. They picked us up at the scheduled time from our hotel in Nairobi (Best Western Plus Meridiam) and took us on two safaris (a short one on the first day and a 10-hour one on the second) that completely exceeded my expectations. Since this is an agency with many vehicles, we traveled in a group of three vehicles, which is an advantage in case one of the vehicles has a problem. Two of the drivers were Masai and very experienced, with extensive knowledge of the routes within the Masai Mara, always eager to show us around and find as many animals as possible. We were able to see a leopard and a cheetah right next to our vehicle, and a family of more than 10 lions eating a buffalo. We stayed at Simba+ Oryx natura camp, which was the most affordable and we loved it.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 95
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 2
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