Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 103
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 106 Reviews
Christian   –  
Germany DE
Visited: June 2025 Reviewed: Jul 9, 2025

Email Christian  |  35-50 years of age  |  Experience level: 2-5 safaris

Simone was Just Perfect
5/5

Good documentation, polite contact, very nice accomodations, wonderful itineary

Wilfredo   –  
United States US
Visited: July 2025 Reviewed: Jul 9, 2025

Email Wilfredo  |  50-65 years of age  |  Experience level: first safari

Great advice
5/5

Mardi did a great job listening to our expectations and setting up a trip that exceeded it. We feel great about this experience with Viatu.

Teresa Loe   –  
South Africa ZA
Visited: July 2025 Reviewed: Jul 6, 2025

Email Teresa Loe  |  50-65 years of age  |  Experience level: 2-5 safaris

My experience and the exceptional service in my dealings with VIATU were way above my expectations.
5/5

From start to finish, I was constantly updated on the booking of the tour, the costs and additional services offered . Any changes I requested were actioned immediately and I received revised quotes and suggestions.
The accomodation, flights and car hire which was booked on our behalf was of all to our liking and satisfaction.
The app which we downloaded was user friendly and made everthing so much easier for us. I had my full tour with all details readily available, without having to look for maps, contact details or any other info.
Our agent Simone Ferk, showed extreme patience in all her dealings with me and responded within minutes of any query.
A quick call to the concierge on one small query while we were away was dealt with timeously and efficiently.
Viatu will be my " go to" agent for any further tours and travels.

Austin   –  
United States US
Visited: June 2025 Reviewed: Jul 5, 2025

Email Austin  |  20-35 years of age  |  Experience level: first safari

Extremely helpful, communicative, and knowledgeable
5/5

Our trip planner with Viatu was incredibly helpful. They provided many options for us to choose from and in a quick and prompt manner. Their knowledge of the areas, activities, and lodges was invaluable. With our limited knowledge of the area we were going to, it made everything a whole lot smoother and more comfortable booking with their expertise. And once we booked, the travel prep + quick responsiveness while we were on our trip was also very good.

Willie   –  
South Africa ZA
Visited: June 2025 Reviewed: Jun 30, 2025

Email Willie  |  35-50 years of age  |  Experience level: over 5 safaris

Mardi was fantastic - she organised such an epic holiday for us!
5/5

Viatu made our trip a breeze. We stayed in The Kalahari and Sossusvlei area - 2 of the best lodges/camps ive ever stayed at!

Gareth   –  
South Africa ZA
Visited: May 2025 Reviewed: Jun 25, 2025

Email Gareth  |  35-50 years of age  |  Experience level: first safari

Wonderful trip
5/5

We had a wonderful trip. Natasha set us up with incredible accommodation and we got do experience Stone town by day and night, which are two very different experiences.

We walk around markets, ate local food, ate at The Rock, had a 5* food and wine pairing, scuba dived, swam with dolphins and turtles - it was incredible.

Anita   –  
Italy IT
Visited: June 2025 Reviewed: Jun 22, 2025

Email Anita  |  35-50 years of age  |  Experience level: 2-5 safaris

Namibia and Botswana
5/5

Mardi was great in organizing a wonderful and well-thought trip matching exactly our requirements. She has also been available immediately when an unespected request from us came up during the trip itself, supporting us at distance. The pricing was also competitive and aligned to our budget.

Jolene Andersen   –  
United States US
Visited: May 2025 Reviewed: Jun 10, 2025

Email Jolene Andersen  |  35-50 years of age  |  Experience level: first safari

Perfection!
5/5

Simone really understood the kind of experience we were looking for and delivered beyond our expectations. I will be using Viatu for my next trip to Namibia!

Steve West   –  
United States US
Visited: May 2025 Reviewed: Jun 7, 2025

Email Steve West  |  35-50 years of age  |  Experience level: first safari

Effortlessly great
5/5

My first time using a company to arrange a travel itinerary and I can honestly say it was brilliant. Simone was always communicative and super helpful and just really understood what we wanted. The follow ups before were also very helpful as was the itinerary we had via a link so we knew exactly what we were doing and where we were going and when, plus what was included with the booking.
Other members of the team were also available to us so we always felt there was help at hand.
Everywhere we went was fantastic. Really great choices of lodges and activities. Also they're eco conscious which is a massive plus for me personally.
Would highly recommend Viatu.

Curt   –  
United States US
Visited: May 2025 Reviewed: Jun 5, 2025

Email Curt  |  50-65 years of age  |  Experience level: first safari

Knowledgeable
5/5

Great accommodations at very reasonable prices with scenic and exciting itinerary

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 103
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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