Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 119
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 122 Reviews
Vittoria   –  
Italy IT
Visited: August 2025 Reviewed: Aug 29, 2025

Email Vittoria  |  20-35 years of age  |  Experience level: 2-5 safaris

Responsive, efficient and always ready to support!
5/5

Our experience with Viatu was great! Simone got our needs so quickly and ste was very responsive in making any adjustments to set the best journey for us. Communication went smooth and the team was always ready to help. Would recommend 100%!

Adele   –  
Italy IT
Visited: August 2025 Reviewed: Aug 29, 2025

Email Adele  |  35-50 years of age  |  Experience level: 2-5 safaris

Botswana with my son
5/5

The journey was fantastic! Everything went smooth as programmed, we have constantly been supported by Natasha via whatsapp so we felt really confident. Travelling alone with my 14-year-old son was a challenge and we are both definitely enthusiastic. The locations, the food, the tours were perfect for us. Organization TOP!

Hetal   –  
Kenya KE
Visited: August 2025 Reviewed: Aug 27, 2025

Email Hetal  |  35-50 years of age  |  Experience level: over 5 safaris

Viatu are amazing 💜💜
5/5

Mardi helped us plan our route, she felt more like a friend helping us instead of a tour operator. The ease and swiftness in her service is super commendable. The car hire, the vouchers, the communication was spot on.
Thanks so much Viatu.

Amanda Armstrong   –  
United Kingdom UK
Visited: August 2025 Reviewed: Aug 27, 2025

Email Amanda Armstrong  |  65+ years of age  |  Experience level: 2-5 safaris

Fantastic experience
5/5

Cannot praise Natasha and the team at Viatu enough for the magical trip they arranged for us to Namibia and Botswana. Every step along the way was meticulously planned and there were no hiccups - quite amazing as we stayed in four different lodges (all beautiful) with around 10 connecting flights, most via small plane and helicopter. We simply couldn’t have done it without Viatu’s knowledge and expertise. We’ve already recommended Viatu to a family we met on the trip and have no hesitation in recommending them here. A first rate travel agency, and a pleasure to deal with. Thank you Natasha and the team.

Reply from Viatu
Reply from Viatu
Posted on Aug 27, 2025

Hello Amanda,

That's fantastic to hear! We're so glad you had such a magical and seamless trip to Namibia and Botswana. Crafting a smooth itinerary with so many moving parts is what we love to do, and we're delighted that our planning and expertise made your travel experience so enjoyable.

Thank you for trusting us with your adventure. We can't wait to help you plan your next one!

From,
The Viatu Team

Mike   –  
United States US
Visited: August 2025 Reviewed: Aug 26, 2025

Email Mike  |  35-50 years of age  |  Experience level: 2-5 safaris

Absolutely amazing!!!
5/5

What a breathtaking trip organized by Mardi. Talk about a dream vacation.

Mardi was beyond fantastic!!

She organized a two week itinerary for us through Namibia staying in the best lodges.

Namibia experience was far beyond anything we had dreamt of.

Thank you so much Mardi!!!

We are already excited to plan our next trip with you..this time in Botswana 😊

Parag   –  
Kenya KE
Visited: August 2025 Reviewed: Aug 25, 2025

Email Parag  |  35-50 years of age  |  Experience level: over 5 safaris

It’s like they were with us the whole trip.
5/5

We did a self drive trip in Namibia and used Viatu to book and plan our trip. They were very helpful and really walked us thru the planning process before we booked everything. It was amazing and there were no surprises everything was as we had planned.
I highly recommend them for the next travel.

J shah   –  
Kenya KE
Visited: August 2025 Reviewed: Aug 25, 2025

Email J shah  |  35-50 years of age  |  Experience level: first safari

She was very flexible to deal with..made the whole trip a smooth sail for all of us!!
5/5

Viatu understands our personal requirements...it was 💯 for us..
From the very beginning until the end, everything was more then what we expected ✨️ 😊
They made this trip an experience of a life time!!!

Bhavesh   –  
Kenya KE
Visited: August 2025 Reviewed: Aug 25, 2025

Email Bhavesh  |  35-50 years of age  |  Experience level: over 5 safaris

Amazing Trip Planning and Execution Partners
5/5

Recently we did an amazing safari in Namibia,Botswana and driving all the way to Vic falls. We loved how we operated with Viatu via Ms Mardi, from the initial planning, to sourcing and getting us beautiful places to stay and ensuring all the bookings were properly in place, during any hiccups they were readily available to give feedback and clear any issues. We will definetely book more excursions with Viatu, it felt like a travel conceirge.

Dhruti   –  
Kenya KE
Visited: August 2025 Reviewed: Aug 25, 2025

Email Dhruti  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent with communication and understanding of our needs
5/5

Viatu have made our dream holiday come to life. From the 1st call to the last follow up, they have been spot on. They got us the best hotels/lodges and campsites. They advised us on the right experience and the right service providers.

Their communication was smooth and timely. We got all the information before our date of travel, and all our needs were communicated to the service providers in good time as well.

I would 100% recommend viatu for anyone who wants to experience once in a life time holiday with 0 (zero) problems

Ragnhild   –  
Norway NO
Visited: July 2025 Reviewed: Aug 4, 2025

Email Ragnhild  |  50-65 years of age  |  Experience level: 2-5 safaris

Fantastic Safari & Beach adventure in South Africa and Mauritius - perfectly planned by Viatu.
5/5

Exceptional Travel Experience with Viatu

Our holiday with Viatu was nothing short of amazing. From the start, their team—especially Simone and Alfredo—provided outstanding communication and follow-up, making us feel safe and well cared for throughout our journey to South Africa and Mauritius. The itinerary was perfectly tailored to our large family group, with seamless logistics and detailed daily plans accessible via their travel app.

Viatu’s deep expertise in safari game lodges and luxury resorts ensured we stayed at places that matched our preferences perfectly. The safari resort was breathtaking, and our guide was not only knowledgeable but also fun and service-minded. Every transfer and arrangement went off without a hitch, allowing us to fully relax and enjoy the adventure.

We’re incredibly grateful for Viatu’s thoughtful planning and support. Highly recommended for anyone seeking a worry-free, personalized travel experience!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 119
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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