SG
35-50 years of age | Experience level: 2-5 safaris
Cheated by the Company
I made a Safari Booking on July 3rd, 2019 with Kenya Walking Survivor Safari for our safari to happen in December 2019. We paid the full amount of $4936 USD to Kenya Walking Survivor Safari on the 3rd of July 2019 via online credit card payment.
On the 9th of August, we received an email from Kenya Walking Survivor Safari informing us that they have a technical difficulty and will not be able to provide us the tour, and that they will refund us our payment in 90-120 working days. But since August 9th, they have not replied my emails or phone calls. Website is down as well.
I checked out Tripasdvisor and Safari Bookings and found customers who are in similar situation as me.
For me, I am trying to hopefully be able to claim some insurance as I do not feel confident Kenya Walking Survivor Safari will pay me back. Does any one have any updates? Please help!
65+ years of age | Experience level: first safari
The promised itinerary was not delivered - adding hundreds of dollars to our cost
The guide/driver was very good – he deserves a rating of 5. But the company is not to be trusted - I would give it a zero but am giving a 3 overall because of the guide. Without notice, the company dropped a visit to a national park from our safari – which was listed as included in our final itinerary. At great expense to ourselves, we did visit the park - paying the park entry fees and the guide’s services – rather than spend the day stuck in the hotel, which was the only alternative. The company admitted it had made a mistake in our itinerary but refused to take responsibility for it. They had our money, they no longer cared. The cost of such a safari is already high enough – and we were then left out of pocket an extra several hundred dollars. I would NOT recommend booking with this company.
50-65 years of age | Experience level: first safari
Perfection
If you are planning a trip to Africa, please don't hesitate to book with Tammy at Pembury Tours, South Africa. My husband and I normally plan all our trips online, but hesitated with Africa. I tried a couple of Tour groups in Australia, but found response too slow and uninformative. I decided to try Tammy and I am so glad I did! She responded to my emails with information required immediately.We wanted 5 Star all the way and Tammy helped make it happen. All transfers were on time and NOTHING went wrong for the entire trip. We traveled to Cape Town, Franschhoek, Sabi Sands,on Rovos Rail from Pretoria to Victoria Falls, and then a couple of nights on Chobe River (Zambezi Queen) We would love to return, but if not,we will have very special memories of Africa, and part of that is thanks to Tammy at Pembury Tours.!
US
65+ years of age | Experience level: first safari
Review about Thornybush Game Reserve by Haven H.
Thornybush has a rich array of wildlife and an apparently healthy ecosystem to support it.
Our camp was fully solar powered, small and intimate, which added to our enjoyment.
US
65+ years of age | Experience level: first safari
Perfect Thornybush Safari
Our safari to Thornybush Game Reserve preceded a three week trip to Zimbabwe, Zambia and Botswana. We saw the most wildlife during our time in South Africa. The people were generally welcoming and enthusiastic.
We did arrange a 4 hour trip to Soweto from our hotel at OR Tambo Airport. This was most instructive. Our visit to the Hector Pieterson Museum was as inspiring as the one to the Nelson Mandela Museum.
IE
20-35 years of age | Experience level: first safari
The Greatest Experience in Africa
I have booked my safari with Bestday Safaris after the recommendation from my friend. It was the best experience i have had in Africa! From the beginning i had great communication with Managing Director-Peter. And i am really very picky so i would be sending lots of emails asking for one million details. Peter was very professional and always answered every my question. Company has a big office inside the city centre and it was also very easy to pop in and ask for more details a prior to my safari.
I have to say that i more than happy with our driver - David, for whom the work is not only a job to make a living but also a great passion. He does it since last 20 years and he studied tourism and wildlife and he was able to answer all of our questions about the animals we spotted on our way. He went an extra mile to show us as much as he could, we saw so many animals and i learnt a lot about their natural environment and their habits. Because he really likes his job we haven't felt that we are missing something. Special thanks for our chef Emanuel who did his best of preparing some delicious dishes, he would make pasta stews, delicious fish, soups, salads and even in less convenient scenery as we stayed in camping. All the food was yummy and fresh and best i had while in Tanzania.
After 4 days safari (Tarangire, Ngorongoro, Serenegeti) my whole memory card is full because of not enough space for photos! We enjoyed so much! (we were 3people in total).
Thank you so much and i will defo recommended it to all fellow travellers. Also i look forward to come back and book safari with them too.
35-50 years of age | Experience level: 2-5 safaris
They gave us a great experience
Maraka Tours and Travel have a very professional approach in their work. I would recommend them anytime.
US
35-50 years of age | Experience level: first safari
Fantastic!
Really great and awesome experience!! With many safari companies, we were really apprehensive choosing one but Aardvark company really made our trip. They went over and beyond to make sure we had a great time. Philemon the manager and Orio our driver were superb in every way - picking us and dropping us off at the airports( we came through the two different airports) as promised. The lodges we stayed in were really nice. The lodge in Arusha simply spectacular - excellent food and service - at affordable price. Our driver Orio very well versed in the local history and of the parks. I can't say enough how much we enjoyed our trip and many thanks to Aardvark. The trip was very affordable (compared to others we saw online) and well worth every penny. We'll be back!! Chete.
AE
35-50 years of age | Experience level: first safari
Very good experience, professional services
We went for 7 days and everything was very good, especially the driver was very knowledgable and friendly. Hotels were all good.
DE
50-65 years of age | Experience level: 2-5 safaris
Excellent trip in fantastic nature
We booked a 6-day-trip from Dar es Salaam to Selous, Mikumi and Udzungwa Mountains. The communication was easy and the tour guide always tried to match our interests: The tour was organized individually for our needs and we always felt safe and well guided. The accomodation which Martin Mgoba chose for us was always clean and fulfilled our expectations. The food was very good. The safaris and the hiking tour were amazing as we saw a lot of animals and natural highlights.
Martin Mgoba and his driver helped us with other problems at any time, too, such as organizing a local sim card or picking up a friend from the airport spontanously.
We had a wonderful time and our expectations were exceeded.