CA
20-35 years of age | Experience level: first safari
CHRIS AND HOPESON WERE AMAZING
Had the best time with Chris and HOPESON on the safari in Kruger. Couldn’t recommend this enough! 100000/10
50-65 years of age | Experience level: 2-5 safaris
Morningstar was attentive and professional in delivering a great safari!
I was able to squeeze a 2-day safari to Amboseli into work travel in Kenya. Rahab was very attentive and made the entire booking and payment process easy, even on short notice. Alex was an excellent driver and really attentive to my interests in birding as well as seeking out big game, and he helped forge unforgettable memories of one of the elephant herds with their tiny babies. Their recommendation to stay overnight at Ol Tukai Lodge was spot on, and I book with them again when I am next back in the area.
65+ years of age | Experience level: first safari
Worry free tour!
Cultural vibes took care of every detail when arranging our flight over Victoria Falls. We had some logistical issues around scheduling and they worked with us to meet every challenge. Great company to work with!
50-65 years of age | Experience level: first safari
Exceptional care and service. Gary and his "boss" went above and beyond.
My travel companions and I chose the 4 day experience. Technically it is really a 3 day experience, because the last day they provide airport transportation. I feel they go above and beyond in making sure they are providing their customers with a safe, exciting and exceptional experience. Gari was our driver/guide in Zimbabwe, and was friendly, helpful, and courteous. Gari either made sure we were where we needed to be or provided his own guide trip to the Victoria Falls. He even provided the rain gear, which is most necessary. Gari and his "boss" Mr T. went above and beyond when Delta postponed our flight by a day, by helping to make sure that the connecting airline would change our reservation. They then made sure we got to the airport on time, a day later. They are always willing to provide any additional things that you would like to see and do. If you looking for a guided tour company, this is the one to use, and one that I would have no hesitation in using again.
35-50 years of age | Experience level: 2-5 safaris
South Africa is full of scenic beauty, good food, great people and adventure all around.
I love south Africa. there is soo much going on. from great Beaches to scenic landscapes with great weather and let us not forget the wildlife. (never trust the Monkeys though). My recent trip was the Second time I've been to south Africa and I loved discovering new places I Have not seen before. There's Truly something for everyone. and I'm constantly surprised why south African "Braii" and wine is not more internationally Known. I have such an appreciation for South Africa that I often forget I'm in a foreign country. If I ever Learn to speak Swahili or Afrikaans I'm going to set up shop somewhere in the bush with a pack of wild dogs and maybe a leopard or two and sell Biltong and Pinotage to Tourists.
50-65 years of age | Experience level: 2-5 safaris
Stunning country
We had a wonderful safari with Wildlife Safaris. We had Hoppy as our guide. He was simply quite brilliant; helpful, caring, friendly and so knowledgeable. We looked at various companies for our safari; Do not hesitate to book this company. Everything was wonderful from start to finish. We saw so many animals (apart from the elusive leopard) and enjoyed wonderful breakfasts overlooking the Sabie river hippos, after our early morning game drives.
The rest of South Africa is so beautiful. If you can cope with the emotions of seeing terrible poverty while you enjoy luxury, then you must go!
HK
20-35 years of age | Experience level: first safari
excellent service
Alex always find good places for us to take photos. We had an amazing experience even though it was almost rain season. The foods and landscapes were great.
SA
50-65 years of age | Experience level: 2-5 safaris
Great All Inclusive trip
We had an excellent all inclusive trip to Victoria Falls and Chobe National Park. The two lodges offered great, but distinct experiences. Over six days we had multiple game drives. We saw elephants, cape buffaloes, kudus, bush bucks, giraffes, crocs, hippos and impala, among many other animals. We visited the falls twice, including by helicopter. It was worth the cost, due to the quality and uniqueness of the accommodations, food, and available drinks. Staff at both lodges and the guides were always available and flexible to our last minute changes to itineraries, based on our energy. I recommend buying the multi entry visa when you arrive in Zimbabwe, if you are going to Botswana. I also recommend flying Airlink from Johannesburg, rather than Fast Jet.
35-50 years of age | Experience level: first safari
Responsive, professional, and flexible tour company that showed us the best of Tanzania's parks!
My girlfriend and I did a 10-day Tanzania safari plus Zanzibar beach vacation with Serengeti Smile, and we have nothing but great things to say about the company and the experience. Frank was extremely responsive and patient with our many requests and questions during the planning phase. He also helped to customize the itinerary so that we could fit in everything we wanted. (If you have a specific hotel that you want to stay at or a park that you want to visit, just ask!).
During our safari, we visited Tarangire National Park, Lake Manyara National Park, Ngorongoro Conservation Area, and Serengeti National Park. Each one was unique, and we still can't decide which was our favorite. (Rainy season is probably not the best time of year for Lake Manyara, as the animals move elsewhere, but we had our most intimate encounter with a herd of elephants there!)
All of the logistics during the trip were very well organized and took all of the stress out of the travel during our visit. Our guide Champion was phenomenal - he was knowledgeable, entertaining, prompt, reliable, and flexible. When we decided we needed to take a half day off from game drives to relax, he retooled our plan to meet our needs. He was always on time to pick us up, and he provided just the right amount of information - enough to feel like we were really learning about the wildlife, landscape, and country, but not so much that we felt overwhelmed.
Each of the hotels we stayed at was incredible - great rooms, beautiful views, nice restaurants, and very friendly, helpful staff. The game drives were the best part - we traveled in late mid to late April, which is supposedly the height of rainy season. It rained heavily most nights, but during the day the weather was perfect - cool enough to keep us comfortable, and just the right amount of clouds to make for stunning photos. Our guide felt bad that we didn't see as many animals in the Serengeti as he would have liked due to the high grasses of rainy season, but we saw way more than we were expecting. Dozens of elephants, giraffes, buffalo, and lions, plus hundreds of thousands of zebras, wildebeest, impalas, and gazelles. And the birds were incredible! Maybe we got lucky during rainy season, but we highly recommend April for the low crowds and enjoyable weather. (Zanzibar was a bit of a different story, as it rained pretty steadily about half of the time, but the other half was sunny and beautiful).
We have just two pieces of advice for travelers, and neither one is meant to reflect negatively on Serengeti Smile. First, beware of the gift shops you may stop at during the safari. At least during the low season, the prices they initial cite for you are outrageous, and many the items that they swear are locally made are the same souvenirs you can buy in countries throughout the region and continent. (I found the same coasters that I had bought in Uganda 10 years ago for $10, and the shop in Tanzania initially asked for $60 for them!). You can negotiate the prices down significantly, but it can be an anxiety-producing experience for those who are not used to bargaining.
Second, we 100% loved the parks we visited near Arusha and would happily go back some day, but we probably don't need to go back to Zanzibar. It is a beautiful place and there are plenty of activities to do, but the economy is based on tourism, so you are constantly hassled by people selling goods and services as soon as you set foot outside your hotel (and sometimes inside of it, when outsiders pass on the beach and try to discretely offer you things until security shoos them away). And after five days of feeling pleasantly isolated in the national parks, the stop and go traffic jams of Stonetown were a bit jarring. That said, the Stonetown tour itself was very interesting and informative, and if you've always wanted to visit Zanzibar, by all means do it, as it is a fascinating place with a unique history. But if you are debating between Zanzibar and a safari, we recommend the safari!
This is the first tour package I've done, so I can't speak to how the value compares to other trips, but we certainly felt like the trip was well worth the expense. Thank you to Serengeti Smile for an enjoyable and unforgettable experience!
65+ years of age | Experience level: first safari
Efficient service, courteous and considerate Operator.
My friend and I went on a tour with Felins de la Plaine owned by this gentleman called Hamisi. We travelled from Dar es salaam to Arusha where we were to meet up with the Tour Operator, Hamisi. We we were a bit apprehensive as we did not know what to expect in Arusha. We were pleasantly surprised by Hamisi's efficiency. He was punctual at the airport to pick us up and took us to lunch. Then together we planned the details of our tour of which he already had a sketch. He then took us to the hotel where we were to spend the night before starting out on the tour, which took us to Manyara, Ngorongoro, Nduti and Serengeti. All the Hotels in which were were accommodated were up to our expectations, neat and the staff were courteous and friendly. Hamisi proved to be an experienced Tour Operator. He thought of everything, food, accommodation and the sites to see. He knew precisely where to find the animals and gave us enough time to take pictures and relax. On the last day Hamisi was at the hotel to take us to the airport. He impressed us on our last day by coming with a different vehicle which we later learnt was his wife's who used it to take the kids to school. Since his vehicle developed problem that very morning, Hamisi did not want us to miss our flight back to Dar, so he took his wife's vehicle and told her to take the kids to school in a taxi. That is how conscientious and considerate Hamisi is. Overall it was an excellent trip and I would not hesitate to recommend friends and family to go with Felins de la Plaine Tours operated by Hamisi.