AE
50-65 years of age | Experience level: first safari
Very responsive and attentive to our requirements, whilst making our trip fun.
Pendo the Director did an amazing job sorting out the complex logistics to meet all our requirements. Tuma our drivers was fun to be with and ensured we got to see so much. I would recommend Ziara to Africa
IN
20-35 years of age | Experience level: first safari
Spectacular
The was perfect since the beginning. The service and communication was top notch. Our guide was Ken, and I must say that his experience really helped us in a wonderful safari.
We were really lucky to have amazing experiences on our game drives at both Masai Mara and Lake Nakaru.
20-35 years of age | Experience level: 2-5 safaris
It was an excellent. We had an amazing driver, Fred.
Our Voyager trip was amazing! Riding in the safari car and spotting wild animals up close was such an unforgettable experience. The views, the fresh air, and the excitement made it so much fun — truly a perfect adventure!
NL
20-35 years of age | Experience level: over 5 safaris
Very friendly and professional operator
Good operator. Also very good value for money. Very friendly personell
CN
20-35 years of age | Experience level: first safari
It was a very exciting and wonderful experience， we had a great guide who showed us all the surprise
Very professional team, the service is also very good, the hotels arranged throughout the trip are very good, the food is also very delicious, the guide told us a lot of knowledge about animals, and every day is very exciting, we are very happy.
KR
35-50 years of age | Experience level: first safari
Great safari experience
The admin was very responsive, and the guide was knowledgeable and friendly.
CN
20-35 years of age | Experience level: first safari
gilbert is professional guide and good driver. we had a great time together.
1. Pre-sales Service: We consulted many companies, but this one responded the fastest and provided a perfectly tailored proposal. When we had some changes in the middle of the process, they adjusted the plan very quickly. We ultimately chose them out of five companies precisely because of their excellent consulting service.
2. Safari Experience: First, the meals—we could choose the food we liked, and they did their best to accommodate us. Next, the hotels—the ones we stayed in had great environments and service. Finally, the safari itself—we saw all the animals we wanted to see; it was truly satisfying.
CA
35-50 years of age | Experience level: over 5 safaris
Friendly, Accommodating, and Delivers
From the booking to the actual tour things very very smooth. Good communication (would recommended getting them on WhatsApp) so we could discuss options and make changes quickly. We had Andrew as a tour guide and he was awesome, we hit everything we wanted to see an then some. He suggested some changes on the fly based on how we were doing and what we wanted to see and with the office they made it happen. There will always be little hiccups but they sorted them all out. Accommodation options were very well choses, vehicles were good, and we basically felt very well taken care of.
FR
35-50 years of age | Experience level: first safari
Excellent choice
We had the opportunity to go on a safari with Moloko who was an amazing guide. She definitely knows her job , is very friendly and efficient when looking for the animals.
Communication with the company was easy and everything was well organized.
I will definitely do a safari with them again. Thank u
PH
50-65 years of age | Experience level: first safari
Listens to Client to Customize Great Safari Tours
Thanks to True Africa, with Lucy Blunt as head planner, our first safari experience was truly enjoyable and unforgettable! At the early stage of our planning, we rolled out what we wanted to see and experience, the pace at which we wanted and the budget we were working on for our family of 7. Lucy listened and from there, customized the perfect trip for us at Saruni Basecamp Wilderness in the Naboisho Conservancy in Masai Mara; and in El Karama Lodge in Laikipia.
The itinerary and camps recommended by TrueAfrica/Lucy were great - beautifully rustic & comfortable accommodations; delicious food; warm & efficient camp service; and most importantly, knowledgeable & friendly guides.
One advise from TrueAfrica that we appreciated was choosing camps in the conservancies, particularly Naboisho Conservancy. We spent a day in the Maasai Mara National Reserve - for the hot air balloon and game drives. And though we had fun that day (saw a cheetah chase after a gazelle), I did feel there were more jeeps that rushed to get right beside the animals, sometimes blocking the view of other jeeps that were there ahead. The jeeps in the conservancies were more "courteous", observing time limits when more than 5 jeeps were around, and keeping a good distance from the animals. This experience made me respect Naboisho conservancy even more - setting "density limits" on number of camps/guests within the conservancy; the discipline of the safari guides; thus creating a peaceful co-existence of tourists and wildlife.
