50-65 years of age | Experience level: 2-5 safaris
Not what was agreed or paid for
I agreed and paid for a 'safari' covering the Mara and Serengeti, with some other parks. This was Jan-Feb 2017.
The bottom line to my problem with it all was that I did not get what was agreed (in detail) and paid for. I also lost days off my holiday as a result. I have e-mail evidence etc to support all of this.
It became apparent that some of the things that were agreed were unlikely anyway due to distances and travel connections, in which case, why were they agreed?
I (mostly) enjoyed my safaris, but this was thanks to the actual providers, not to TAAS, who as far as I could tell were only sub-contracting me anyway.
I was meant to be mostly mid-range, but ended up mostly budget, and some of that was severe end of budget.
In practice, especially for solo travellers or couples, you are likely to be passed on to other companies. Many companies barely have offices never mind their own vehicles, etc, they just sub-contract, sometimes many times, and slice money off the top.
As such I would advise paying a little more and sticking to firms with actual offices and their own vehicles and some history, and make your own group if you can. If Serengeti, perhaps wait till you get to Arusha and have a good look at the numerous options available.
The economics and logistics of all the above is understandable and acceptable, but only if clear and transparent. What I can't accept is being promised one thing and then being given another, largely inferior thing.
US
20-35 years of age | Experience level: first safari
A wonderful experience!
Oakland tour and safaris organised a splendid budget safari for us. Our safari guide was most enthusiastic, and the company was very responsive to my email queries.
35-50 years of age | Experience level: over 5 safaris
Fantastic service!
It was a last minute booking and our main condition was a private game viewing vehicle. In google search I have come across krugerpark.com and consultant Ruben helped me to narrow it down to number of suitable places. He worked with us all through the weekend and even at the late hours to make sure that we find the best place for the best price and with the vehicle we wanted. I never thought it will be possible but he did it! We have spend the most amazing weekend in Kapama Karula and I have had a best birthday in my life! And without Ruben it wouldn't have happened.
65+ years of age | Experience level: first safari
A Brilliant Trip Accommodation good, food excellent, guides good.
All arrangements made on line comfortably from home. Zambezi Safari gave the best suggestions for the trip we wanted. Transport to parks went perfectly. We saw all the animals on our wish list, guides wonderful and extremely knowlegable. Accommodation good, food excellent. Even gave us the best weather.
CA
20-35 years of age | Experience level: first safari
The most incredible experience of my life.
The tour was incredible, and even despite having various issues with our payment, Edris was incredibly understanding and patient with us, and allowed us to take time to figure out our situation before sending us safely on our way. The sights were breathtaking, our driver was very keen on finding a lion for us and he did! I will never forget this experience and I will definitely be doing another safari with Uzuri again in the near future.
US
50-65 years of age | Experience level: first safari
Unforgettable journey
Went to Tanzania with Bright African Safaris last year, one of our friends from the group spent lots of time investigated, Then desided to go with them, she consulted with the owner and planed our trip, we
All had a great time, they gave us the most experienced guides, and they always gave us suggestions
On daily schedule, through their experience guidance we saw so many animals, and I can say that
Trip is one of my most memorable trip and I might go back again to Africa and will definitely use Bright African
Safari.
NO
20-35 years of age | Experience level: first safari
Amazing experience with Red Africa Safaris
We had an amazing experience with our guide, Jaco. His friendliness, passion and knowledge made our trip unforgettable. We will return to the Krüger park some day, and when we do, we wont hesitate to do the booking through Red Africa Safaris.
US
50-65 years of age | Experience level: over 5 safaris
Great Experience
We took a trip in Uganda to Murchison Falls. Ceasar, our guide and driver, took excellent care of us and made sure that we were in the optimum places to see the wildlife and sights. A memorable experience.
CA
50-65 years of age | Experience level: first safari
Amazing experience!
My husband and I had an unbelievable experience on our 16 day trip to South Africa and to Zimbabwe. Mike took care of everything - every connection, pick up, guide, and reservation was flawlessly taken care of and seamlessly executed. He was efficient, readily available by email and phone, and all of his hotels, tips and safari lodge recommendations were excellent. We are veteran travellers, but this was our first trip to Africa. I would not hesitate to recommend Mike and would use him again to book another trip to Africa. Bravo and thank you!
65+ years of age | Experience level: 2-5 safaris
A faultless large family safari holiday
From the start, communications were excellent and queries quickly attended to. The brief was for a party of four families travelling as one, with ten days in mid to high end accommodation, above all else it was to be value for money and if possible the camps should be solely for our own use. I was trusting Mark to find something very special for my 70th birthday treat to my family and without doubt his team put together one of the best family holidays we have been fortunate to share together. The two camps they choose for us were run by super friendly staff and as a family of thirteen, we enjoyed the camps to ourselves. There is not one single criticism I can say about our Safari holiday, it was all excellent, from the service to the food, to the sight seeing while travelling between camps and of course the game viewing at both camps, all awesome! Mark provided exactly what I had asked of him and when we return in a few years time, Edge Travel, will without any doubt be my first point of contact.