SI
20-35 years of age | Experience level: first safari
Best experience ever
From the organization to our guide Albert, everything was just perfect. Communication was great, quick and they were always trying to help us when we needed something. Our itinerary was just something we were looking for, a night in the middle of Serengeti was amazing. Our guide Albert was just fantastic, he didn’t look for the animals only, but for special trees or any other plants as well and he never forgot to tell us a story about it. We took the flight from Zanzibar and it was organized by Ozon and our flight got canceled the day before our trip and they handled everything regarding payment and reservations for a new one with same departure time as previous one. Highly recommend!
20-35 years of age | Experience level: first safari
Excellent!! Highly recommend
Morris was super helpful and super responsive in helping with creating a perfect safari itinerary for the safari.
We got picked up from the hotel and we met our game driver who was absolutely a delight to work with. He made sure we had the opportunity to enjoy the full experience..
He drove to the ends to spot the animals and we ended up seeing 4/5 big five animals.
Would do this again in a heart beat! Thanks so much!
CH
35-50 years of age | Experience level: first safari
Reliable and professional, we would choose Serengeti Smile again
Right from the start, Serengeti Smile showed us its seriousness and professionalism. Communication by email was simple and fast. Our expectations were certainly exceeded, also thanks to Emmanuel and Dominik, our extremely friendly and professional guides. The parks we visited were spectacular and we managed to see many animals, even more than we had imagined.
The accommodations chosen for us by Serengeti smile were all of an excellent standard, cozy and well looked after. We will always remember and recommend Serengeti Smile, thank you for the beautiful Emotions .
DE
35-50 years of age | Experience level: 2-5 safaris
Amazing
Contact very fast and competent. Very good driver and cars. All booking experience are great. Lodges between absolut ok and amazing.
PL
50-65 years of age | Experience level: first safari
Very amazing country. I saw beautiful nature.
Kenya is a beautiful country. Beautiful national parks.
Beautiful beaches, especially around Diani Beach.
The weather was great for the end of May. The local community is generally friendly, although in a country like Kenya, Europeans are perceived as rich and you have to be careful.
Generally, you need to be careful in Kenya.
It is worth going and seeing this country at least once in your life.
35-50 years of age | Experience level: 2-5 safaris
CH
50-65 years of age | Experience level: over 5 safaris
Stunning nature and charming people!
We spent a weekend visiting Amboseli National Park and very much enjoyed the experience, the scenic beauty with Mount Kilimanjaro and spectacular wildlife!
50-65 years of age | Experience level: 2-5 safaris
The only tour operators I would recommend for Southern Africa.
Our family hadn't been to Southern Africa before (I had) so they were a bit nervous. Therefore, I wanted this trip to expose them to all the wonders of this part of the world but to always feel safe. Our wonderful consultant Andrew listened to our preferences and then added his own local knowledge and expertise and crafted the most exciting trip. He even joined us for a beer when we were in Cape Town. He fitted in with Australian time zones for phone calls and shaped up the itinerary into a wonderful two-week indulgence - there is nothing like local knowledge that you can trust. We went to Victoria Falls, Zimbabwe (yes, my son bungee jumped 111metres off the old bridge!); Chobi National Park, Botswana; and Kruger Game Reserve & Cape Town, South Africa. We were picked up at airports and hotels/lodges always on time, we were indulged by the most beautiful and hospitable hosts and lovely venues, we ate amazing food, we saw beautiful natural panoramas and yes we saw the big five! I can't describe lying in bed at night and hearing lions roar within earshot! Cape Town blew us away and the trip down to the Cape of Good Hope was extraordinary. This has been an amazing experience we still talk about often. We will never forget it. We are definitely going back and most certainly organising it through Safari 365 (they aren't paying us to say that). Our Australian friends think we were brave and adventurous but little do they know we were in 5 star comfort and did not feel unsafe at all - except maybe the first time a lion walked past our open topped jeep! Definitely do it!!!
50-65 years of age | Experience level: over 5 safaris
AMAZING TOUR & AMAZING GUIDE!
After seeing some pictures of the Cave Churches of Lalibela I decided I wanted to go to Ethiopia. I didn't know much about the country but after doing some research I found Daniel with Dan Lalibela Tours. I had a rough idea of what I wanted to see & left the rest up to him. Daniel planned an AMAZING 9 Day trip of Northern Ethiopia which included: the many Cave Churches in and around Lalibela (including a Sunday service at St. George); the Danakil Depression with its dramatic & colorful geological formations; Axum including the stelae of Axum & Mary of Tsion church where the Ark of the Covenant is said to reside; Simien Mt. National Park with its beautiful scenery, Waterfalls & Animals (especially the Gelada Baboons); Gondar (Gondar Castle) & finished our trip with a day to explore the Blue Nile Waterfall & take a boat trip on Lake Tana. I don't have time to list everything we did & saw but every day was Amazing, Different & Full of Lasting Memories. It was the perfect blend of Adventure, History, Natural Beauty, Wildlife & Culture. I was especially impressed with how Daniel handled any traveling challenges that came up as well as how he was attentive to focusing the tour on our interests being flexible and willing to make adjustments as we went along. After taking a private tour with Daniel I will have a hard time ever doing a standard "group tour" again plus I felt we got great value for our money. DAN LALIBELA TOURS ARE DEFINITELY THE WAY TO SEE ETHIOPIA!
Date of experience: September 2019
50-65 years of age | Experience level: first safari
They gave us our dream safari experience
Baraka (office sales) contacted me after I searched for Safari operators, and upon reading reviews we very rapidly decided Serengeti Smile were the company for us. Baraka helped with every question we had in a very time efficient way, actually he couldn't have been more helpful.
Upon arrival at Kilimanjaro airport we were taken to Planet Lodge and in the morning we were met by Champion our guide for the week.
I cannot praise Champion enough, he went the extra mile for us in every single way. He was so helpful, full of character and generally a really lovely person.
He went out his way to make our experience magical and he didn't fail to deliver. We met other tourists in all of our lodges who were mesmerised by all the photos of amazing animals Champion had managed to find when their guides hadn't. We spent 2 days in the Serengeti and found Cheetahs (even with cubs) and Leopards when some of the other couples we met hadn't seen any.
Champion even went out of his way to take lots of amazing photos for us using one of my cameras! Whenever we wanted to stop we stopped and he gave us the time we needed (which is the best way because the animals come to you when your quiet).
Serengeti Smile claimed we would see the big 5 and Champion more than delivered on that!! We saw an unbelievable amount of animals which we will never forget.
We will be back again and we'll definitely use Serengeti Smile again it has been a perfect first Safari for us, made incredibly special by our special guide CHAMPION 🙂🙂🙂
