20-35 years of age
Trip of a lifetime
I am so relieved I chose Gorilla Link Tours to help me plan and organise my trip! We originally were looking at Gorilla tracking in Rwanda but the week we were intending to pay for our tour the gorilla permits went up in price ($750 to $1500)! Luckily Caroline at Gorilla Link Tours had a solution right away. Instead of seeing the gorillas in Rwanda we changed destinations and did a 8 day tour in Uganda instead. Turns out we ended up liking the itinerary for Uganda more than we did Rwanda (Uganda is an absolutely incredible country). Caroline made everything so easy, from arranging a tour in our budget, to walking us through how to go about payment. All emails were responded to so quickly which just added to the simplicity of booking.
Once we landed in Uganda, everything ran so smoothly, we had the most amazing tour guide who always had an answer to all our questions. All the accommodations we stayed at were great, and the activities planned each day exceeded our expectations. I highly recommend choosing Gorilla Link Tours to help you organise your trip :)
50-65 years of age | Experience level: 2-5 safaris
Safari visits, transportation etc were very good, but camp facilities were very below average
We were a group of 8 family members. The Planning Phase of the tour was good with proper communication from the team . The Safari rates were reasonable. The Airport pick up and the transport arrangement from Nairobi to Massaimara was very well coordinated. The game drives were also very well coordinated and we got opportunities to see many animals. Driver took special interest to take us all around.
However, the condition of the accommodation provided in the Camp in Massaimara was very primitive. Though the camp is well laid out, it was very over crowded and the staff found it extremely difficult to serve food properly. The individual tents were very poorly maintained, especially the 4 tents we got. The furniture including the cot was in bad shape, the bathrooms were not clean, flush was getting blocked, there was a bad stench during night in that part of the camp. All these were reported to the notice of Mr. Joseph in the camp who apparently was in charge of accommodation. He managed to change the cot but nothing more could be done though we requested for a change of tent that was not possible due to the large number of guests in the camp.
I personally feel a lot could be improved in the tents like, clean toilets and drainage, a mirror in the bathrooms, functional water taps, some toiletries like soap shampoo etc. There is definitely a need to check the condition of cots in each of the tents.
It will be Wonderful if a small cultural show by the local folks are organized every evening near the camp fire area. That can make the evenings lively and memorable. There is also a need to improve the food quality. All these may be facilitated to the customers even if it is at the cost of 10 or 20 USD more on package cost. These small deficiencies negatively impacted the overall experience which otherwise was a wonderful Safari at a moderate price.
IL
50-65 years of age | Experience level: over 5 safaris
That was great!
We did 7 days Botswana-Zimbabwe tour and that was great! Everything - communication, accommodation, meals and, the most importantly, game drives - was just terrific and highly efficient. This was not my first time is Southern Africa (I have been there four times already, so this tour was the fifth one), but I have never experiences this level of efficiency and professionalism. Thanks a lot!
MY
Had a great safari with you guys i’ll def Come back
We think we have no enough words to express on behalf of all "wageni" i would like to congratulate you for your extraordinary coordination despite of our number you managed us all and every one is pleased with your services. Also we are grateful for well prepared delicious meals,charming faces and interactions you had with everyone and Entertainments you had for us especially on the last day.
We feel like we are leaving back our families that we made when we were here.
We shall recommend our friends and family as they come they should have this opportunity to be served by you.
Thank you asante sana Vacations2Africa safaris
US
50-65 years of age | Experience level: first safari
Absolute Perfection!
From start to finish, our experience with PaperJet Travel was extraordinary. Justin was clear, timely, informative, and intuitive in all communication. He created for us a fantastic itinerary, including leisure time in Durban, a Sani-Pass tour into Lesotho, and an absolutely unforgettable, world-class Safari at Phinda. Justin offered a variety of options tailored to our personal desires and needs, then fine tuned our choices into a fulfilling, top notch experience. He personally handled many of our transports, including extemporaneous city tours full of his personal insights, and saved the day with an emergency shopping trip for an extra camera battery. Justin shared with us his knowledge and passion, fueling our interest and enthusiasm. His guidance and attention to detail permitted us to feel relaxed and prepared at every turn. It was a pleasure to be treated like like royalty and family simultaneously, and to have what amounted to be a marvelous experience, clearly exceeding our expectations. Absolute perfection!
NP
50-65 years of age | Experience level: 2-5 safaris
Kenya tour with Oakland Tours and Safaris was excellent. Throughly enjoyed the Kenya experience.
we had no problem with language. Everybody could speak english. The service was excellent where ever we went. The safari was amazing. It was once in a life time experience. Edward our guide and driver did a great job. We really enjoyed his company.
IL
20-35 years of age | Experience level: first safari
Excellent tour & experience
I would like to praise Friendship African Adventure Safari for a great safari experience.
We saw many special animals and their unique acts thanks to Charles - our guide. Charles was patient, answring to all of our questions and always kept us updated due to his vast knowledge about the safari's life.
The jeep was always clean due to his daily maintenance. There were always bottles of water which was very important due to the heat.
I definitely would recommend!
65+ years of age | Experience level: first safari
You cannot better perfection in organizing a tour that met and surpassed all out expections.
After meeting Jonathon and giving him a list of places and things we wanted to see he arranged a holiday of a lifetime. As we were 2 ladies travelling alone we required to be met at each city and arrange for transport and personal guided tours. Our 3 days in Cape Town accom and tours well organised. Our 9 day safari with Letaka Tented Camp in the Okavango Delta taking in Moremi, Khwai and Chobe Areas was magic. Our guide Matambo a walking encyclopedia. We saw all the animals including 3 different leopards at very close range. Our safari staff and organisation fantastic. Meals and comfort first class. Our accommodation in Victoria Falls, ,Johannesburg, Nairobi, excellent. Lastly our 3 day safari in Masai Mara staying at the Sentinel Mara Camp which is a permanent camp situated on the Mari River. Words cannot describe this camp, glamour and luxurious tenting, owned and run by Peter and Wendy Dwycross. Peter, Wendy, Minny our hostess, and staff very professional. The meals, including lunch and breakfast in the bush, were 5 star. Our guide Jackson, found our cheetahs, and to see the great migration and this sight will remain with us forever. We also had the privilege of visiting a Masai village and meeting the villagers who danced and sang for us. Our reasons for going to Kenya were to see both the migration and visit a village. And so came the end of a magnificent holiday organised with perfection down to the last minor detail. Thank you Jonathon and the staff at Encompass Africa.
Amazing family adventure
We travelled to South Africa in June this year with our 2 children aged 11 and 14. Encompass Africa organised the whole trip, with every detail apart from international airfares. The trip was incredible, we loved Cape Town and the tours we took there (uthando, winery tour and Cape peninsula) and then the 3 Safari lodges that we experienced( Chitwa Chitwa, Tswalu and Madikwe). Danica from encompass Africa is so enthusiastic, it was hard to choose which trip to take there were so many incredible opportunities! The accommodation in every place was excellent in every place, we were even accommodated in an alternative lodge in Madikwe after a fire destroyed the family lodging. The trip was exceptional in every way and the organisation is second to none. We can’t wait to go back.
CA
50-65 years of age | Experience level: first safari
If you want to see animal choose Kenya
Lodge perfect, staff so friendly, food excellent and the reserve are so different but they have all something special