US
65+ years of age | Experience level: first safari
Perfect customer service
I sent requests for safari to a few companies. Simon replied right away. All the rest took between 1 and 5 days to reply. Also the price was the best. Every question I had was answered within minutes. Very professional, reliable with good English and very patient. Our safari guide was amazing. Great experience. I highly recommend Simon and his company Mwema Safaris.
US
Responsive, efficient, as promised
We hired Encounter Africa for a gorilla habituation trek in Bwindi Impenetrable Forest. The trek was a relatively new offering from Uganda--a 4-hour experience accompanying rangers as they continue the process of habituating a gorilla troop to tourists--and Encounter Africa explained this alternative appropriately when we were deciding what to purchase. Additionally, the transportation and lodging arrangements made through Encounter Africa were just as we had agreed, no surprises. Good responsiveness to email inquires both before and after we had agreed (and paid) for their services.
CA
50-65 years of age | Experience level: first safari
Exceptional first family trip to Africa -well-designed itinerary and every detail looked after.
Michael's responsiveness and attention to detail gave us great confidence as we planned a first time African (Kenya and Tanzania) trip for 4 - 2 adults/2 young adults. From the itinerary and lodges recommended, to transfers and logistics Micheal created a superb experience- better than those we met who had dealt directly with on the ground operators in Africa. . All of our expectations were exceeded - we recommend Michael whole-heartedly and will call on Safari & Company again.
US
50-65 years of age | Experience level: first safari
What a great experience!
I chose Foot Slopes Tours and Safaris mainly based on the reviews I read online combined with my price level and time schedule. I don't in the least regret it! My two sons and I had a marvelous time on the 5 day Safari we enjoyed with them, with Frederick, our guide and driver, and Action, our cook, who kept us fully fed. We were greeted at the Riverside Bus Station in Arusha in the evening after our six hour trip from the Nairobi airport, taken to a very decent tourist hotel for the night, and met everyone in the morning when we started on our 5 day adventure. Frederick was wonderful and handled those very daunting roads with aplomb, filled us in on everything we needed to know, and was a fun guy to be around. We toured Tarangire, the Serengeti, the Ngorodoro Crater, and Lake Manyara (some of my spellings might be wrong), and saw everything possible (except the Rhino, as Frederick warned us we probably wouldn't). They also included an evening of cultural activities where we toured a woodcarving village and met incredibly talented painters, and were introduced to Banana wine and beer. I will add one caveat: we chose the budget Safari (Camping - but only had one real night of camping for which I was grateful), so don't expect western level accomodations. Also be sure to bring with you spare toilet paper (always keep a roll on your person), and hand sanitizer or wipes (but that applies to most places in Africa!). I highly recommend this tour company; they stayed in touch from the very beginning of my inquiries and through the entire time there. They were all just great! Thank you, guys!
50-65 years of age | Experience level: first safari
Review about Masai Mara National Reserve by David
The only place that has excited me a lot!
50-65 years of age | Experience level: first safari
Review about Lake Nakuru National Park by David
The driver did not seem to be very keen to show us the best or may be there is no "best" there. I am not sure which one is the reason for my disappointment for having chosen this one as part of my vacation package.
50-65 years of age | Experience level: first safari
Review about Amboseli National Park by David
This is a place that it worth to visit if you have some extra time.
FR
35-50 years of age | Experience level: 2-5 safaris
Review about Kruger National Park by Nicolas
too many cars to enjoy the quietness we expect when observing animals
50-65 years of age | Experience level: first safari
A great experience
Recently, I went to Kenya to take a vacation. The highlights are of course to see those wild animals in Africa.
I took a "6 days 5 nights Masai Mara, Lake Nakuru and Amboseli" with a company called "Africa Flash McTours & Travel". The manager, Mr. Peter Macharia, did a great job, looking after his customers, although there are circumstances that are a bit beyond his control.
A convincing example is that all the tour companies appear to have a system that tourists are told to hop on different buses at a set of places where they stop for lunch. This system initially confused me a lot as I thought that I would be always staying with one group, once a group has been arranged by a particular company prior to the beginning of your program. But, that was not the case. So, to me what Peter did most impressively was that one day, when he could not organize any other driver to pick me up from Nairobi to Amboseli, he sent in a car to just take me there. Of course, a single passenger would cost his company slightly more than letting his customers sharing with others. But, to me this is the convincing moment that his is a trustable manager.
I also want to mention is passing that a young driver in his own company, John, has done a great job! His English is excellent and he appeared to try to do his job properly, rather than trying to "cut corners".
Amazing Safari
Our safari arranged by Chris of Shadows of Africa was a wonderful experience. The accommodation was very comfortable and our guide Alex's knowledge was amazing. The weather was brilliant with warm days and cold nights. The only adverse comment I have would be the delay in getting our entry visas in Dar. It was chaotic as was leaving the country. In spite of this we enjoyed ourselves very much and consider it a memorable experience.