US
35-50 years of age | Experience level: first safari
Disappointing
My family and I booked travel to East Africa through Leopard Tours and the Krish Group. We traveled from June 25-July 9, 2024. We have had multiple issues during this trip. I have emailed Leopard Tours and the Krish Group several times, with no resolution of the issues, nor accountability.
Specifically, we signed off an itinerary created by Leopard Tours and the Krish Group that stated that we will be staying at Singita Faru Faru in a family suite--and per them, this was confirmed. Instead, once we arrived to Africa, I discovered that we were staying at Singita Sabora in two tented camps. They are both very unique properties, and we had signed off on Singita Faru Faru, not Singita Sabora. I reached out to Leopard Tours and the Krish Group immediately on finding this out and all they could tell me was that there was nothing he could do to rectify the situation as Faru Faru had no availability, and because we were booked a "similar" lodge, neither would do nothing further. This is extremely disappointing as they never took any accountability, nor did they apologize for the error. My husband and I had extended our travels dates (paid extra to change our tickets) and took off additional days from work to stay at Singita Faru Faru - which Leopard Tours and the Krish Group had told us that they had secured for us, however, as stated above, they had not. This felt like the classic "bait and switch."
Additionally, Leopard Tours and the Krish Group suggested we travel to Tarangire. Unfortunately, once we arrived to Tarangire, we came to learn that it was a bad time to travel to Tarangire National Park due to the heavy rainfall the area had over the past several months. Due to the heavy rain/tall brushes we could not see any animals. Even the owner of the lodge in Tarangire stated that the tour companies should have let us know that as he had notified all guests who had booked directly of this.
Lastly, we noticed that there was an option to use open vehicles for safari game rides. We were never given this option when booking the trip. It seems that Leopard Travel does not have any open vehicles. When we asked to change some of our game drives to open vehicles operated by the lodges, we were advised to do it ourselves and pay for the additional cost.
Leopard tours has essentially asked me to contact Krish Group for any issues and has taken no accountability in this matter. The Krish Group has done the same.
Very disappointing trip, service and company. I would strongly advise to AVOID LEOPARD TOURS and THE KRISH GROUP.
US
20-35 years of age | Experience level: first safari
Great experience
Our guide was so helpful and we saw so many animals! I really wonderful experience and I would definitely do again. I thought 3 days was the perfect amount of time.
IE
35-50 years of age | Experience level: first safari
Amazing, always helpful and available to help us
It was a spectacular adventure, better than I expected. Our guide (Max) was amazing, always ready to try to provide us with the best safari ever and he managed to see the magnificent 5, and the whole route was spectacular.
SE
20-35 years of age | Experience level: 2-5 safaris
He was literally the we could ever have for our trip 🥰
The prices were friendly and the services were excellent worth everything
We never had any reason to complain because everything was straight to the point giving 10/10🙏🏿
FR
20-35 years of age | Experience level: first safari
Great experience! I recommend
Very good tour operator, everything was well established, communication was easy and Raymond is very accommodating. The safari was magical, we still have stars in our eyes!
20-35 years of age | Experience level: first safari
Professionalism at its best- Highly recommend Hermosa company
We have booked Hermosa for our trip with our friends in June and our guide Damascene was very friendly expert in sporting animals in Akagera Park, we Lions, elephants, Leopards, Hippos and many more ! Doing a morning boat cruise when you are in Akagera is highly recommended. We plan to go for other parts of Rwanda including Gorillas in Virunga , we miss Rwanda and we will ask Damascene as our Guide. Cheers
CA
35-50 years of age | Experience level: first safari
Nomad was extremely professional, responsive and knowledgeable.
Purple Nomad Africa helped organize our family vacation to Kenya. They organized two safaris (Masai Mara and Ol Lentille) and a trip to Lamu. All arrangements were perfect. The accommodations were top-notch, food excellent and all staff great. Lizzie and her team worked within our budget to plan a perfect holiday. They were patient with us as we considered the various hotel/lodge options. The service was also excellent - Maxwell and Peter were very dependable and drove us around town safely and on-time.
20-35 years of age | Experience level: first safari
Memorable Experiences in Rwanda, we Couldn’t ask more ! All the best Team Hermosa
Our Gorilla trekking experience with this company was a wooooow ! We couldn’t get closer to the Famous mountain Gorillas without their knowledge. From the beginning we were advised on the booking process and payment and there was no disappointment at all , we also enjoyed Golden Monkey Trekking and unique Rwandan culture at culture center in Kinigi! We already miss this beautiful country and we shall definitely bring our family and friends to see Rwanda.
US
20-35 years of age | Experience level: first safari
Best experience of our lives!
My husband and I booked our honeymoon in Tanzania (5 days in safari, 3 days in Zanzibar) through Lion King Adventures and it could not have been a better company to work with! From day one of reaching out to them, they truly took the time to explain every detail, listen to our needs, and personalize an itinerary that would make us happy. They went back and forth with us multiple times and were very responsive. You can tell they are very organized and helpful, providing lots of tips to make sure there were no issues for us prior to leaving. Also, they took care of every detail--all the bookings and coordination, which was perfect as we were busy planning a wedding.
Then we arrived in Tanzania, their service was top-notch and seamless. Every single ride was coordinated for us, with no problems, and you always felt like someone was there for you. Even after leaving the mainland for Zanzibar, Lion King made sure everything was taken care of. It was perfect that we did not have to share a safari car with another group so our days were truly tailored to what we wanted to do and at what time. We loved our guide, Huruma, and the fact that we were with him the entire trip! He was incredibly personable, professional, knowledgable, and so thoughtful of our needs/wants. There was not a question we asked him that he didn't know or found out for us shortly after! You could also tell his experience and passion stood out from the other companies' guides during our drives. We appreciated how much he respected the wildlife and his patience/maneuvering so we could have the best game drives possible. We definitely felt more like friends, not just customers, with him and it was a big reason why our experience was so amazing. He truly loves what he does! And after talking with a few other drivers from Lion King, they all said the same thing about why they loved working for them--they are treated very well by the owner and management team. Makes such a difference in their staff!!
All of the accommodations were so amazing as well! We stayed at Mount Peru Hotel, Manyara's Secret, Nyota Luxury Lodge, and Lake Manyara Kilamamoja on the safari portion and found it difficult to even pick a favorite. In fact, they were all so nice we were torn everyday from wanting to stay there during the days and going out on the game drives. The staff at each place and even Tanzania in general is what my husband and I said made our experience so perfect. Everyone is so friendly, caring, welcoming, and truly so happy that you are there, you never just feel like another guest. Between the accommodations and Lion King staff themselves, we couldn't ask for better people to be surrounded by on our honeymoon. We cannot recommend them enough and don't know why anyone would use a different company!
US
20-35 years of age | Experience level: first safari
Best Safari Ever
We had a four days Safari in Ngorongoro, Tarangire and Serengeti Park. It was the best Trip in our entire life.
The communication with Edward was very easy.
Edward and his team were very well organized. They were always on time. Each of the stuff is doing his best to let customers feel comfortable and satisfied.
Our Guide and Driver William planned all the specific details that you don’t miss anything during the trip like sunrise and especially the big five. William s really great connected, he has a great experience of Safaris. He has good eye to catch the animals. He does know all of them and also the names of the animals. He explained how the animals live and also showed us a lot of informations from a book where we were able to read and get a lot of information.
William always did a lot of effort to give us a possibility to see and have the best view to the animals. He is a fantastic guide, we will for sure come and repeat the safari tour with William and Amshar Serengeti Adventures again.
I wish Edward, William and the Amshar Serengeti Adventures Team a successful future, because they deserve it.
Will come back. Soon! Thank your for everything 🩵