US
50-65 years of age | Experience level: first safari
Excellent Service
Kathi was able to tailor our vacation based on our time, interests, and budget. She was amazing to work with because she replied quickly to our questions and requests, she was able to accommodate changes due to weather and she made our vacation an absolute trip of a lifetime!
HK
20-35 years of age | Experience level: first safari
Outstanding driver guide !
Ken was the best driver we have ever met! His professionalism & kindness would be our reason to revisit Kenya!
Can’t believe that he managed to look for BIG FIVE and river crossing in just 1 day, besides of luck I truly believe his ‘information & interpersonal network on finding animal ’ helps a lot ! Thanks Ken very much for giving us an enjoyable and remarkable trip!
For Hotels, didn’t really have much expectations so far so good. Mara Sopa Lodge is good , have relatively good food choice and stay, for another hotel we stayed - Mara Jumbo, although look properly online but not recommend to stay because of many ants in room , window is broken can’t open, and the food selection was quite disappointed.
For Vehicle, highly recommend to upgrade to 4WD Jeep, the experience is great, of course Ken’s excellent driving skills make us feel exciting and good.
Definitely recommend Beacon Safaris, reliable and honest although sometimes respond is not very fast, still acceptable!
35-50 years of age | Experience level: 2-5 safaris
Very excellent and honest travel operator
Review of the 3 day Murchison Falls trip with Deluxe vacations Uganda Ltd
I and my wife, Jane, recently had the pleasure of embarking on a 3-day safari trip to Murchison Falls National Park with Deluxe Vacations Uganda Ltd, and it was an unforgettable experience from start to finish. Ema, our guide, was the best guide we have ever had.
Our adventure began with a warm welcome from our knowledgeable and friendly guide, Ema who picked us from the airport on time welcomed us to Uganda and briefed us about the tour. The journey to Ziwa Rhino Sanctuary was comfortable, thanks to the state-of-the-art safari Land Cruiser provided by Deluxe Vacations. At Ziwa, we were able to observe rhinos in their natural habitat, a truly unique and exhilarating experience.
We then arrived at Twiga Safari Lodge, where we stayed for two nights. The lodge and its staff were incredible.
The next morning, we had a unique experience starting with a game drive, where we saw a variety of wildlife in their natural environment. The highlight of the day was a surprise brunch at the top of the falls organized by Deluxe Vacations. This was a wow factor for us. All thanks to Godwin and the team for the spectacular arrangements.
The entire trip was flawlessly organized, with attention to detail and a commitment to providing a high-quality safari experience. Deluxe Vacations Uganda Ltd ensured our safety and comfort throughout the journey.
I would fully recommend Deluxe Vacations to any travelers wishing for an excellent tour. The combination of professional and friendly guides, excellent recommendations of Lodges, and well-planned activities made this safari a memorable adventure. Thank you, Deluxe Vacations, for an amazing experience!
CH
35-50 years of age | Experience level: 2-5 safaris
Very spontaneous, kind and well organized
One day before leaving Nairobi, we decided to do another Safari. We asked Julius, if he can arrange one for our family so quickly, he could, it was great! Very kind guide & driver, and we saw the rhinoes, a baby cheetah and many other animals.
In the evening, they drove us directly to the airport. Thank you!
US
35-50 years of age | Experience level: first safari
Easy to work with
We used Elephant Heard for our 4 day safari at Kruger park. Bev was our contact from booking all the way though our stay. We really liked that they were a local company and available the whole trip if we had any questions or issues, Bev even picked us up from the airport. From pick up to drop off, everything was taken care of, we didn't have to worry about any logistical details. My family and I typically travel independently, but for the safari it was nice to just relax and take in all of the sites. This experience exceeded my expectations, I still can't believe the abundance of animals there are in the park. Lastly, it was a great value, our Lodging at the Zarafa was beautiful and included all the meals, they were delicious and the service was first class.
ES
50-65 years of age | Experience level: 2-5 safaris
Perfect organization
Perfect communication from the beginning. The price is worth it as everything was better than expected.
The transfer perfect on time and the guide always trying to get the best from the National Parks for us.
Our kids were as well greatly satisfied and Mdee the guide answered all their questions about the animals.
Hope we come back to Tanzania and we highly recommend this company for the Safari
US
65+ years of age | Experience level: first safari
Well organized, interesting itinerary and a knowledgeable guide
The initial communication with Twinkle Star was very good. All questions and concerns were quickly answered. There was a mix-up about our arrival time that caused us some stress when we were not met as planned but that worked out ok. Our guide/driver was friendly and knowledgeable. The itinerary was followed closely. The only animal on our list that we didn't see was a leopard. The most exciting were lions feeding on a buffalo carcass surrounded by hyaenas waiting for the leftovers. The accommodations were clean and comfortable. The meals were mostly buffet with many food choices. I had no problem finding vegetarian options. All the different camps seemed to have the same food. The boxed lunches were also satisfactory. This is the only travel of this kind we have done so don't have anything to compare, but we enjoyed the experience. When researching Kenyan safaris Twinkle Star was competitive in price. We arrived home exhausted but since having time to rest and review and share our photos we only remember how much fun we had. It met our expectations.
We knew there would be a lot of time spent travelling between parks. Seeing Kenya outside the parks is part of the experience. But it was even more than anticipated. One drive was 12 hours instead of the 7-hour estimate. The two seatbelts in the middle row of the Landcruiser didn't work so when outside the parks we had to use the back which was not as comfortable.
FYI - Tipping was a problem that we weren't prepared for. US dollars seemed to be preferred over Kenyan shillings. Having small bills would have been helpful. We overtipped at times and sometimes didn't tip at all. Sometimes the tip could be added by credit card to the hotel bill.
QA
50-65 years of age | Experience level: 2-5 safaris
Excellent tour, knowlguide. Big 5 all seen
We booked with Elephant herd tours on recommendation of our Airbnb host. They were responsive and contacted us immediately. Though not cheapest, they wre happy to pick us up from our accommodation which was importantfor us. Our guide Vobu arrived on time. We made the kruger gates on time for the 6am open and were lucky to see the big 5 though of course this isn't guaranteed. Our guide was super knowledgeable and the elephant herd team have an advantage working with their team of other guides to gives their clients the best chance to see the animals. We chose the morning half day tour as our party included younger kids. It was freezing in the early hours but an awesome experience
IN
20-35 years of age | Experience level: first safari
Eddie, the happy chappy, was an excellent guide. Absolutely fabulous experience!
Real good service, lovely people, and completely reliable agency.
FR
20-35 years of age | Experience level: first safari
Very good place
We stayed there with a friend. Very nice resort with lots of activities. Many thanks to the staff who were always available and smiling.
I highly recommend this place.