20-35 years of age | Experience level: first safari
Fantastic
Our safari was a 3 night, 4 day safari in Serengeti. We booked through Baraka who was very informative from the start and the booking process was very easy. Booking safaris can be complex and Serengeti Smile made the process very easy.
The safari itself was absolutely fantastic and that is down to our guide Champion, who made us feel welcome, safe and made our safari a once in a life time experience. We saw all of the Big Five as well as tons of other wildlife. He knew where to go, what angles so we had full view and was extremely knowledgable (we asked 1000’s of questions!). I am a nervous passenger but did not feel so with Champion - he is an excellent driver.
We couldn’t recommend Serengeti Smile (and specifically Champion!) highly enough. I contacted 4 other companies who were well above the price we paid with SS but this did not comprise the quality of our safari - very good value for money. If you are looking to do a safari in Tanzania/Serengeti, then this is the company to use!
35-50 years of age | Experience level: 2-5 safaris
Seamless organization and wonderful customer care
Had a great 10 day trip in Kenya organized by Alice at Morningstar (Safari in Masai Mara, Lake Nakuru, Amboseli and Tsavo + 4 days at the beach in Diani).
The organization pre-trip was seamless (great communication, flexibility, customer support) at a competitive cost vs other operators.
During the trip, Alice was also available throughout to coordinate our trip and help with on-the-go changes we requested.
During the safari, we had a very knowledgeable driver / guide, James, who went above and beyond to make sure we could see as much as possible nature / animals during the game drives.
A very positive experience that I definitely recommend!
TH
50-65 years of age | Experience level: first safari
Fantastic...so responsive...excellent.
my review a little late...sorry....I paid for a certain type of accommodation for the week.....which was perfect...Hyrax was a perfect tour operator and host.... The one night I had a problem with 1 hotel room 1 night Hyrax fixed it in 20 minutes (I had talked to hotel before 1-2 hours that but they said they would do nothing....- Hyrax fixed it immediately when I contacted the lady....Superb service.......I recommend...
US
35-50 years of age | Experience level: first safari
Peter was perfect, kind and very knowledgeable about the animals.
This was a trip of a lifetime! Angel stayed in constant communication with us leading up to our trip. Our guide, Peter was amazing. He was very knowledgeable and great with our kids who were 8 & 11. The lodging was amazing!! I cannot stress how perfect they were. The rooms, tents, food and staff were all extraordinary. I would recommend Josh Dreamland Safari for anyone thinking about a safari!
CL
20-35 years of age | Experience level: first safari
Good
Good experience and good guide, he went at our pace and helped us at all times. We enjoyed our day very much.
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CL
20-35 years of age | Experience level: 2-5 safaris
Very good
I highly recommend it, it was a very complete tour and I recommend the experience with them, the guide helped us at all times and was very friendly.
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CL
20-35 years of age | Experience level: first safari
excellent
Very good experience, unforgettable. I recommend doing it.
DE
35-50 years of age | Experience level: first safari
Fantastic Experience
Everything worked wonderfully from the start. Our guide Kapande looked after us very well. Luckily he is a very good driver and always has the right track even in the safari parks. He responded to our wishes and supported us with his tips and explanations. We had a lot of fun and wonderful experiences. The lodges were very well selected. We can highly recommend Kapande and Uwanda Tours.
US
20-35 years of age | Experience level: first safari
Thoughtful
We contacted Phillip about 2-3 months before we wanted to go on our trip, realizing that it was super late to try and organize something like this. He responded to my email within 2 hours and by the next day already had multiple options available to us. He called us multiple times to go over the options with us, and to try and find out what exactly we were looking for. By the end of the week he had everything booked for us for the whole trip, with the only thing we had to purchase was our airfare from the USA.
On the lead up to the trip he made sure to reach out to us more than once to ensure us that everything was lining up. We landed in South Africa and were immediately met by a guide who brought us directly to our transfer driver. From start to finish in our trip we never had to worry about our transfers or getting to the places we needed to be on time because Phillip did it all for us!
The lodges we stayed at were amazing, and we got to see the Big 5 in its entirety on day 1 on our game drives. During our time in South Africa it was also my wife's birthday, and Phillip had special surprises waiting for her at every stop! A birthday cake at one, a private dinner at another, birthday cupcakes while we were on a game drive.
He went so far and above anything we ever expected, and I honestly can't recommend him enough. It never felt like he was selling something to us, it felt like he was planning something special for friends.
RU
35-50 years of age | Experience level: first safari
All was perfect!!!!
It was our first safari and I am very glad that I turned to this company! Everything was great! We saw all the animals we wanted to see! The organization of the trip was at the best level!! The breakfasts, lunches and dinners that were prepared for us are just a separate magnificent story!! I definitely recommend it!!
