US
35-50 years of age | Experience level: first safari
No response
FYI- This company answered my email asking what type of safari we wanted then never responded again.
20-35 years of age | Experience level: first safari
Unprofessional and disappointing
We did a really bad experience with the Tour of faustin Tours and Travel.
We tried to get any confirmations on payments and an invoice before we went on the safari which already turned out very difficult as Faustin obviously doesn’t like to confirm anything.
The First day everything Went well, we went hiking that was very nice. After that we drove in our Hotel. The tan Swiss Hotel which was nice. In the evening we Should pay the half of the Money Cash to our guide in the Hotel.
In this Moment we noticed that money from us have been stolen.
We‘re not sure where it happens either it was in the Hotel or it was the driver. But that Not belongs to faustin tours. The Problem we got was, that we wanted a new driver and since that he didn‘t answered any of our calls. Our Guide was sitting next to us and Wrote with faustin what means that he saw our calls and didn‘t picked them up on purpose.
We accepted that we don‘t get a new driver so we drove to udzungwa the next day. But when we came there he didn‘t payed the entry fee so we had to wait there Many Hours because we couldn‘t enter the park and Start hiking. We tried to reach Faustin but without any success so we had to pay it again and went to a lot of trouble with the personnel of the wild park. The only helpful person being the tour guide that will definitely not work for Faustin again! So far all attempts to reach anyone at faustin travel were without success. No one answers the phone or writes back on messages - very poor!
Also we came there and suddenly he said we don‘t get any lunch, although it was included in our offer.
After we came back there was Money over that Had to be payed, but he also didn‘t send the guide the Money and didn‘t pick up the phone as usual.
So i recommend you to Never do a Tour With faustin Tours and safaris!
He‘s absolutely unprofessionell and criminell.
If you want to do a safari or hiking trips i really recommdent taylor safaris, the Agency where our Guide Kevin was from. He was really nice and helped us a lot.
US
20-35 years of age | Experience level: first safari
The director Dennis Solomon is a incompetent and is only worried about money. No respect.
I was super excited about the safari, and the lady who helped us book was so nice, even our driver to the safari was so nice. The issue was on the second day ( we did only two days one night), logistics was awful. We were told to meet the tour guide at 6 am only to find out, the tour we were suppose to be on left. We spent the next 45 mins in the safari searching for that said group, only to find out they were finished in the park, so we parted the park to return to Nairobi. We were suppose to spend three hours in the safari. All while my husband did not have a seat in the van ( over crowded) so he sat on the floor- literally where you put your feet. When we discussed this with the direct of baboon budget his response was; “ who told you you would have a seat, you can stand”, which was not of course what we paid for. After some time explaining his only response to our cristicms was, “ oh you people- I know people like you- you are just never sastified, you just want to complain and get money”. We were of course only relaying our complaints. We ( my husband and I) spent 520.00 usd ( 240 a person, plus surcharge for using debit machine), and spent less than three hours actually touring the safari. Logistics are awful and the director does not care about the costumer.
20-35 years of age | Experience level: first safari
The most kindhearted tour group you'll ever come across!
My friends and I are arrived in Arusha separately so it's safe to say that we were all quite nervous as it was our first time in Africa. Thankfully I had emailed and organised an airport pick up through Serengeti Wakanda prior to my arrival so it was a relief when I saw Bartho waiting outside the airport with my name on a sign, especially as I did not have any data!
Bartho was very friendly and the drive into Arusha was easy and relaxing. I waited for my friends to arrive later in the night before we discussed organising a safari tour. I never felt any pressure or obligation to book with Serengeti Wakanda. However, the choice was easy as both Bartho and his business partner and friend, Carlson were so friendly and sincere.
The camping safari itself was absolutely incredible!!! One morning whilst having breakfast, an elephant walked into camp and stood taller than our jeep! The afternoon before that, zebras ran past as we set up camp! It's something I won't ever forget!
Our driver was knowledgable and respectful of the animals. Our chef cooked the best meals and was so lovely with the whole group.
The tour was well organised and unforgettable! Bartho and Carlson went beyond allowing us to borrow their binoculars and even a cork opener as my friends and I forgot to take one with us! They seem like small gestures, however it means a lot especially as some other tour groups may charge for you to borrow their binoculars, for example. Their generosity and warmth did not stop once the safari tour ended. Upon returning to Arusha, they took us out to experience the local food and market without ever expecting anything in return. I have never come across a tour group or agency with such sincerity or kindness in my travels and cannot recommend Serengeti Wakanda highly enough!
50-65 years of age | Experience level: first safari
Best safari with the best safari guide
We had a wonderful guide in Paul Poror , a maasai from the local community. Very patient and knowledgeable.
We asked too many questions and he was always eager to explain to us. Thank you Paul for making our safari an unforgettable experience.
IQ
20-35 years of age | Experience level: first safari
An adventure to remember!
We had an amazing Safari trip! everything was perfect and interesting. Our guide was very professional person, his driving and he knows Selous Park very well, we didn't miss any animal! the Lodge where we been accommodate has exceed our expectations; it's very clean, and the staff are friendly and very polite, food, service and everything was more than good.
For making good memories, enjoying the real Safari and experience the wildlife, I highly recommended the three days/two nights Safari to Selous with Migration Venture Africa.
50-65 years of age | Experience level: first safari
excellent company
We saw monkeys, lions,elephants,hippos,gazelles,zebras,warthogs,impalas and many birds and other creatures!
Michael is a truly great driver and a gracious host.The depth of his knowledge and practicability good at spotting animals.The food, the lodging were outstanding.They did an excellent job for us.
65+ years of age | Experience level: 2-5 safaris
A very poor operator with terrible organisation and incompetent subcontractors.
Bonfire was contracted to organise a safari tour to Tsavo West and Ambosselli. Day one and we have no tour bus and no communication. The day was shambolic with an alternative transport company organised by independents and eventually a 5 hour delayed arrival at our lodge. More alternative transport substituted on Day 2 in two run down vehicles. Third rate guides. Poor itineraries. And finally a broken down vehicle on the last day. Use this company at your peril.
CH
65+ years of age | Experience level: 2-5 safaris
Great
Wildlife very interesting, scenery beautiful, weather good, accommodations good, food ok, transportation most of time good, guide Alois excellent
DE
20-35 years of age | Experience level: 2-5 safaris
The garden eden in a role model country
Chobe is one of the top destinations for safari in Botswana. You have plenty of different wildlife species. I really enjoyed the enormous number of elephants and also the lion population. The accomodation are not cheap, but with the high rates Botswana als protects the area against mass tourism. Only around Kasane it is very busy.