US
50-65 years of age | Experience level: 2-5 safaris
Everything You Need and More!
From the time we reached out to Moran, they were very accommodating and responsive. Moises was very helpful and adapted to changes we had to make in our plans. They even adjusted our lodging to ensure we had secure accommodations with a great experience.
Throughout the entire tour, Moises and our driver were entertaining and informative. We learned some Swahili from them and we shared family and cultural stories about Kenya and the U.S. The driving skills were excellent and ensured we were comfortable and their knowledge across the different preserves was incredible! We saw the Special 5 in Samburu, all but a leopard from the Big 5 (we saw the kill in a tree, but not the hunter themselves), and beautiful birds I've never even heard of before. Our driver had a talent for pulling the vehicle into locations where we could get a good angle on a lion or cheetah through the bush. We had two incredible moments where we stopped the vehicle and sat there in silence as elephants and giraffes fed, then walked past us. It was peaceful and beautiful.
This trip was to celebrate our 25th Anniversary and my wife's 50th birthday. Moises even ensured that the lodge celebrated our milestones at dinner, Special deserts and the whole staff came out to the table in the dining room. We all sang and danced to celebrate. It was very special and shows the extra steps Moran tours takes to make every aspect of your trip special.
An all around outstanding experience! I HIGHLY recommend Moran tours!
ES
65+ years of age | Experience level: over 5 safaris
Good & Bad
I booked a safari with my wife with Apodiformes for our 50th anniversary. I arranged it with Frederick who worked with me to organise a 4 days Masai Mara trip at a cost of about $3600, Frederick was very efficient & booked everything & communicated with me very well. Our driver as arranged collected us from our hotel 7-30am prompt. On our drive to the Masai Mara it became obvious that the land cruiser was very underpowered when it came to large hills & had to climb I second gear. The driver/guide Tom was excellent throughout our trip. We stayed as recommended at Jambo Mara Safari camp & everything was very good however I would not liked to have stayed in the wood cabins in hotter weather as there was no air conditioning only a fan.
As the safari progressed into the second day it became apparent that the vehicle had a number of problems, some windows didn't open properly, the seats behind the driver were so well worn that passengers were constantly sliding forward & having to sit themselves up regularly, the suspension on the vehicle was very hard, some electrics were not working & some seat belts missing. Far from ideal when on a 8 to 10 hour safari.
On our last day the driver said that we would need to set off for Nairobi at 6-30 am so we could make it to Nairobi to catch our flight to Diani Beach. ( As arranged by Frederick). This meant that we did not have the morning safari as was on the itinerary that Frederick had promised & we had paid for. $400 dollars for park fees plus fees for safari. The day after we arrived at Diani I emailed Frederick with my complaints & he said that he would have to talk to the driver, I told him that I expected compensation for the missed safari & the fees for entry to the Masai Mari that we did not get. In total I had to contact him 4 times over a week to be finally told by Frederick that he couldn't refund me until November at the end of there season as they didn't have the money.
I would not recommend dealing with this company as they are not interested in the customer service in fact they are thieves. Don't deal with Frederick or Apodiformes (Nairobbery)
****
In answer to Silas comments regard my earlier review.
Please find time to look at the itinerary supplied by Apodiformes, it clearly says it includes a morning game drive on the last day, there is no mention of complimentary. I don't know any other tour operator that gives complimentary game drives when it costs $200 per person to enter the Masai Mara.
My flight to Diani Beach was at 14-45 & it was arranged by Fredrick as part of the package, not noon as you stayed.
I think you are a professional excuse maker, look at the facts.
CN
20-35 years of age | Experience level: over 5 safaris
so wonderful travel in kenya，it’s so Lucky To have Our Guide Dennis
it is a Very memorable travel experience, has been recommended in and around friends
CN
20-35 years of age | Experience level: first safari
Dennis is wonderful during the whole tour, he is kind, mannered, and has amazing driving skills.
I picked Jocky because I heard some good words from social media in China, and it didn’t disappoint! We saw everything during this tour, and our driver/guide Dennis is amazing during the whole tour. Will totally recommend and have already recommended it to my friends back at home :)
HK
20-35 years of age | Experience level: first safari
Great
Abdol explained a lot information about the wine tour . It is so great to share kpop music to us. thank you
US
20-35 years of age | Experience level: first safari
Richard was very knowledgeable and caring.
Richard was truly an amazing guide. He was very knowledgeable and did his best to show us all the game that was available to see when we were there. I highly recommend him. The accommodations themselves were much better than I was expecting with greatii staff. The staff in the office were very responsive and answered all my questions in a timely manner.
ES
35-50 years of age | Experience level: first safari
Highly recommended. Everything better than expected.
Wonderful experience.
This company takes care of its customers. Good accommodation, delicious food (much better than the typical cardboard boxes), and an experienced guide who does his best to get everything you want to see on this type of trip.
We have asked many other companies before traveling and my conclusion is that they also offer very competitive prices.
Thanks for everything to Viola (who organized our itinerary) and Nixon (our guide).
IT
20-35 years of age | Experience level: first safari
Local agency with top game drive guides
Amazing guides, very good organization agency.
The agency was always available and ready to address any query and review the plan in order to tailor make it. The game drive guide was just amazing. I would strongly recommend them.
Amazing
First time I had done a day trip (done an overnight with a different company before) thought this was amazing! The tour guide Mazawella (sorry if not pronounced right) he was excellent very knowledgeable.
Had the best day! Thank you so much
NL
20-35 years of age | Experience level: first safari
Friendly, save driving
We had a amazing time with Keshi Tours. Ali was our driver. He is very friendly and guide us the 2 days. We were very lucky because we saw a lot of great animals!! On forehand we had contact with Eva by email. We always got a quick response and the communication was very good! So thanks to Keshi tours for this experience!!