US
20-35 years of age | Experience level: first safari
The agent to book a resort for guests
Overall, a 3-star experience with a 5-star cost.
• The toilet in the room doesn’t flush well.
• The bathroom light is white, which ruins the vibe. It should be yellow.
• One waiter doesn’t smile while serving. He also spilled red wine on the table without noticing it himself and couldn’t remember the dishes for a group of four. He’s not familiar with the drink list at all. A young waiter on a working holiday, who’s only been here for a week, knows it better than him.
• On a windy day, the waiters kept forgetting to close the door during dinner, even though two groups reminded them multiple times. This was awful and inconsiderate.
• The guide skipped the coffee on the morning safari without explanation. His hospitality changes when there are more white guests on the safari car, raising concerns about racism. Such differentiated treatment is completely unacceptable.
• The suggested tip is 450 ZAR for the guide and 450 ZAR for the villa staff per day, which guests are informed about upon arrival. This doesn’t feel right and isn’t a good practice for a luxury package. While tipping culture exists in the U.S. where employers often don’t pay a good base wage, when we’ve already spent tens of thousands of ZAR on a luxury package, the staff and guide should be paid well and shouldn’t expect tips.
It’s quite disappointing to find so many flaws every day when you’ve booked a luxury package.
CA
20-35 years of age | Experience level: first safari
Must Do Bucket List
Emmanuel and Dominique were great tour guides. They communicated schedule times and were flexible of our adjustments. We were able to just sit back and relax the whole trip as they took care of all logistics.
During the game drives, Emmanuel was an expert driver. He maneuvered the terrain safely and we had no incidents. He knew where all the animal spottings were each day, and we were able to see each of the Big 5 (and more)! Both were very patient as we took multiple photos/videos, and helped to accommodate many close-ups of the wildlife while still being considerate of other safari viewers. Both were also very knowledgeable in answering our wildlife questions.
They made our safari trip easy, safe, and would strongly recommend them!
CH
20-35 years of age | Experience level: first safari
Go ahead with your eyes closed.
Everything was wonderfully taken care of by the agency. From start to finish, everything was explained to us well, we were treated super well. Even if there was a problem, we could communicate via WhatsApp with the manager who answered us immediately. The price was correct compared to the quality, we chose the lodge option and we did not regret it at all. The safari was incredible, all the people we met too; Abdullah our driver, Rockey our guide and Mr T who drove us to the airport. All the others too who worked behind the scenes: the cooks, the drivers, the transporters etc. It was a dream come true.
KR
50-65 years of age | Experience level: first safari
Driving and finding spetialist.
Tour office assistsnt manager answered quickly and in detail. He did his best to communicate with me about sapari.
Sapari guide and driver have perfect ability for long time and hard driving.
A little weak point is not perfect in speaking English.
50-65 years of age | Experience level: 2-5 safaris
Excellent
We had a nice experience at Ashnil Samburu Camp enjoyed searching for the animals and was able to see three of the big five , elephants , griaffe and cheetah. The staff at the hotel were friendly and the food was great. At Aberdares we spent the day at Ol perjeta and enjoyed watching two lions on a unsuccessful hurt of Zebras. Plenty of rhinos, giraffes and elephants. Seeing the chimpanzees and learning about them was very educationally. Visited Aberdare National park to view two falls Chania and Karuru falls which are beauty.
The tour guide ( Timothy) was patient, knowledgeable and on time.
Thanks Rita for organizing the trip.
RO
35-50 years of age | Experience level: over 5 safaris
Amazing and unforgettable experience
My friend Oana and I had the pleasure of traveling with Ronnie this summer on a trip through Uganda and Rwanda, and we couldn't have asked for a better experience. Ronnie took care of every detail along the way. He was not only our driver but also felt like a travel companion, sharing fascinating insights about the local wildlife, culture and history that truly enriched our trip. He was attentive to our needs and made us feel comfortable and safe. Our itinerary was wonderful and very well planned. It's been a long time since I dreamed of getting to this part of the world and it's been amazing. Thank you, Exclusive African Safaris and Ronnie for many beautiful memories!
HK
20-35 years of age | Experience level: first safari
Responsive and excellent service
Joysharon is main contact and she’s very friendly, professional and responsive. She provided us with different options along with clear quotations.
Our driver and guide, Joshua, is very knowledgeable about different types of animals and he was the first guide to spot a walking leopard on our last day in Masai Mara. He also has good driving skills.
Overall, I’d highly recommend Morningstar for your trip to Kenya.
US
50-65 years of age | Experience level: first safari
Great support before and during our safari.
Organizing the trip was very easy. Jennifer was very responsive to my questions. Safari was great. Not guaranteed to see anything but we saw a leopard with a fresh kill, a hyena and lots of lions, elephants, hippos.....gorilla trekking was a highlight . Abdul, our guide was awesome, the lodges were comfortable with amazing views of Queen Elizabeth Park and the forest. The food was very good and staff were always friendly. Would use again.
US
20-35 years of age | Experience level: first safari
Amazing experience, very responsive operator!
My wife and I came here on our Honeymoon. Matt and his staff were extremely responsive and professional, and provided us with a great overall experience. Any issues or questions we had during our vacation were handled immediately. If I had to do it all over, I’ll for sure stay with this operator! Very accommodating and will customize your experience exactly how you want.
US
50-65 years of age | Experience level: first safari
Kakasi is so experienced, no viewing opportunity was missed in the NP and Crater.
Tanzania Choice Safaris took care of absolutely every detail of our trip in Africa. Kakasi (the owner) was our driver, and with 25 years of guiding experience we were rewarded with seeing not only the big 5, but also many, many more animals on the open savannas of Tarangire National Park, and in the Ngorongoro Crater. Our first adventure however was to hike the first 9 km of Kilimanjaro, and to finish the trip we spent 5 days on the beaches of the India Ocean on Zanzibar. Our villa had a private swimming pool. Tanzania Choice Safaris hit the ball waaayy out of the park on arranging the perfect Africa vacation. Brenda responded to every question prior to and during our trip immediately as well as providing invaluable information in the planning of our trip. Tanzania Choice Safaris will take the worry out of your Africa trip as well as an amazing success on all levels.
