US
Experience level: first safari
Focused on the customer
We were extremely pleased with our safari. Johnson was very focused on ensuring that our expectations and interests were met. He included some interesting touches to our safari that made for an extra special experience. Just a great overall experience!
US
So accommodating - pleasant, professional and caring staff
My son and I had booked our safari through Viva because of the many options they offered. We stayed one night in the Tremisana and three nights in the tree houses. The staff at both places couldn't have been more accommodating - excellent!
US
20-35 years of age | Experience level: first safari
Great safari in Kenya and Tanzania!
Esther did a great job. Leading up to the trip Esther provided great communication and full details on what to expect while on Safari. We saw more animals than expected. Both of our drivers were great and knew so much about the animals and game parks. The accommodations were pretty nice for being in the middle of no where. The lodges and tented camps served great food. Book this trip! You will not regret it!
50-65 years of age | Experience level: first safari
Very prompt in getting back to us, Ken our driver was awesome.
Communication was very prompt, we did our first safari with Ken our driver, he was awesome, we requested Ken for our second safari and he was amazing again, the name says it all they were the Right Choice and would definitely be booking with them next trip and having Ken as our driver.
50-65 years of age | Experience level: 2-5 safaris
Absolutely amazing I just loved it
I would recommend this company , excellent communication, nothing a problem, everything went well, all my needs were met. Patrick the guide is very knowledgeable and loves his job. Value for money and always gave over 100% service. Just brilliant!
US
50-65 years of age | Experience level: over 5 safaris
An exceptional game drive at Tremisana Game Lodge and dinner at the Marula Tree Boma.
I am a volunteer doing community development work in Limpopo and Mpumalanga. I met the proprietor Piero Colia on a flight from Hoedspruit to Johannesburg and he invited me to contact him upon my return from the Festive Season to visit him at his lodge. He and his staff were helpful and accommodating in arranging my visit to the lodge for a game drive and dinner at the Marula Tree Boma. I would recommend my family and friends to book a tour with Viva Safaris.
Well organised, amazing trip to falls
We were a party of 12 and Falcon Safaris (Patrick) did a great job with all of the numerous activities that we did at the Victoria Falls especially the Zambezi Sundowner River Cruise which was truly a magical experiance, the Luner Falls Experiance including dinner with introduction by David Livingstone was also very memorable. If I have one complaint and that is not against Falcon Safaris but the costs at both the Zambian and Zimbabwe borders $80 and $55 per person we all thought excessive especially has we had been informed that a Univisa was $50.
HK
20-35 years of age | Experience level: 2-5 safaris
Great support and unlimited aids
Matches our expectation as a luxury travelling agency. Helped us found great discounts and most importantly, helped arranging an amazing proposal arrangement via a helicopter!
35-50 years of age | Experience level: first safari
Awful experience, use this company at your peril.
I was on the same tour as Eric, so there is little I can add, simply reinforce the truth of what Eric has written. I have never had such a stressful holiday in my life...
I have never been in the position before where I felt it was necessary to contact my Embassy (Irish). Frances, from the Embassy was very helpful; sourcing flight information - the day before we were due to leave Uganda – as Clement had not sent us any details. We did not receive flight confirmation info from Clement until 00:30 the day of our flight. This added additional stress to an already very stressful trip. Sunrise Eco Tours is an extremely badly organised company with an owner, Clement Kanamugire, who has no qualms about lying to his customers, and taking their money under false pretences. Various members of our group spoke to him on the phone during the trip (this is why we are sure of the lies), and he took our money and didn’t book activities, chimpanzee trek in Uganda, rhino sanctuary visit, failure to pay hotel bills. He did ofer compensation on our return home (nearly two months ago), to date, this has not arrived.
NL
35-50 years of age | Experience level: 2-5 safaris
I had a memorable experience despite the short length of my stay
I had the opportunity of dealing with open, dedicated and helpful people, which made my safari a real pleasure. In comparison with my previous visits to the same Arusha region, Porges Luxury Safari gave a new dimension to my experience and I am looking forward to a longer interaction with them in the future.