KR
35-50 years of age | Experience level: first safari
Delivers exceptional service, transparent booking, and personalized touches for a perfect safari
We recently went on a 4-day private mid-range Serengeti safari tour in mid-November 2024.
To choose the right operator, we outlined our preferences, budget, and desired accommodations and requested quotes from about 20 different companies simultaneously. We eliminated operators with low ratings on TripAdvisor and SafariBooking.com, as well as those with poor reviews (1- or 2-star ratings), even if their overall ratings were high.
Among them, the operator that stood out was **Kiliclimb African Safari**, thanks to their prompt and courteous responses to all of our detailed questions and their competitive pricing.
Here are some highlights of our experience with them:
1. **Exceptional Communication**
They responded to dozens of questions with patience, clarity, and speed. Good communication is vital, especially when unforeseen issues might arise during the trip, and Kiliclimb excelled in this area, even before booking.
2. **Transparent Booking Process**
We appreciated their transparency throughout the booking process. In some reviews of other companies, I had read about travelers being placed in accommodations other than the ones they had reserved. However, Kiliclimb promptly provided invoices to confirm that our desired accommodations were secured, which reassured us and allowed us to proceed with confidence.
(Tip: Be cautious of operators offering suspiciously low prices without proper booking confirmations!)
There were no hidden fees or unexpected charges; the total cost matched the initial quote exactly.
3. **Amazing Guide: Terry**
Our guide, Terry, was fantastic—both friendly and professional. Not only did we see all of the Big Five animals, but we also saw many of them multiple times, which felt like incredible luck. Terry's keen eyesight helped us spot animals we would’ve missed otherwise, and he explained their behaviors in detail.
He communicated well with other guides, ensuring a steady flow of exciting animal encounters. Spending almost every moment of the 4 days together, we appreciated Terry’s excellent soft skills. He made the experience comfortable and enjoyable, even teaching us some Swahili while picking up bits of Korean from us. By the end of the trip, he could confidently say words like "Let's go," "Stop," and "Good!" in Korean.
4. **Impressive Accommodations**
Of the three lodges we stayed at, one was specifically requested by us (KUBU), and the other two were chosen by the operator within our budget. All three exceeded our expectations.
- The accommodations were clean and well-maintained.
- Hot showers worked perfectly.
- Mosquito nets were properly set up.
- Electricity was reliable.
- Meals were delicious.
- Staff at all lodges provided excellent service.
5. **Well-Equipped Safari Vehicle**
The safari vehicle was similar to others commonly seen in the parks, with a pop-up roof for optimal game viewing. Inside, it featured USB-A charging ports and a refrigerator stocked with water, soda, wine, and beer, which was a thoughtful touch.
6. **Thoughtful Honeymoon Touches**
As we were on our honeymoon, the operator added lovely details such as small gifts, custom stickers on the vehicle, and special surprises at the lodges, which made us feel truly cared for.
Given the significant amount of money involved, we spent considerable time researching, asking questions, and weighing options. In the end, we were completely satisfied with our decision. Throughout the process, we felt well-cared for, and during the safari itself, Terry checked in daily to ensure everything was running smoothly, which added an extra layer of comfort.
If you’re looking for a reliable operator, we wholeheartedly recommend Kiliclimb African Safari. Even for detail-oriented travelers like us, they proved to be an excellent choice!
20-35 years of age | Experience level: first safari
Abner Safaris made my 3-day Amboseli trip unforgettable with great planning and friendly service.
Abner Safaris made my Amboseli trip seamless and amazing!
FR
20-35 years of age | Experience level: first safari
Good organisation and responsive team
This was our first safari, and it went very well. Stephen got in touch with me very quickly when I inquired about a short safari from Mombasa and provided me with a quote. We agreed on everything and paid a first part for them to make the bookings.
When we arrived to the airport, someone picked us up and took us to the train to go to the parks (Tsavo and Taita hills).
In the parks, our driver Isaiah was good, and the car was clean and comfortable for the game drives. We spotted many animals and were very happy with the experience!
IT
50-65 years of age | Experience level: 2-5 safaris
They are very friendly and well organised
We did 4 days safari, we were a group of 10 people with 5 kids. The tour was very well organised, the two drivers/guides JOHN and MACKY were fantastic. Friendly and professional
CN
35-50 years of age | Experience level: first safari
Wonderful experience!
We had a wonderful time in Tanzania with colours tours! We've visited Ngorongoro, Ndutu and Serengeti, seen plenty of animals, and big 5 of course! Our guide Norton is excellent. He drives good and safe, and always keep searching the hidden animals. He speaks good English and easy to communicate. Also I would like to say thanks to Jemesina. She helped us to organize the tour and fulfill all our requests. She responsed every email so quick and understand what we are expecting. Every hotel she arranged are clean and nice. We got a very nice and unique experience!
CN
good experience
Had a safe and amazing trip with Albert for a 7 days 6 nights travel. He's a experienced tour guide with 7 years regarding safari and good at spotting animals with professional prediction.
CH
20-35 years of age | Experience level: first safari
Amazing experience with a great organisation.
We had an amazing journey for our safari! Luckily, we saw a lot of animals during the whole day. The guide, Martin, was very nice and gave his best, with the driver, to make this day unique.
20-35 years of age | Experience level: first safari
Excellent, affordable and the best operator in Tanzania
We have just returned from an unforgettable adventure organized by Ekarua Wild Safaris.Each day of our safari was amazing.We had a brilliant guide who knew where and When to find the best animals on action and he spoke fluent English and he took care of us from the first day to the last day of our safari.
During the safari, you will spend a lot of time with your guide, so it’s important to have someone to explain things,make jokes and share stories about his country, Culture and history. We were very fortunate to have Herman as our guide.
The meals were amazing and we were served hot lunches at lunchtime and our jeep was stocked with plenty of Water, Wines, Beer and Soda, we saw lot of other tourists having their cold packed food.
Through Herman, we learned a lot about animals and cultures. He never rushed us and allowed us to take as many beautiful pictures as we wanted.
We saw all the big five, the big cats and the rest of other wild animals like antelopes, giraffes and birds.
50-65 years of age | Experience level: first safari
Siya Phambile went above and beyond my expectations and then some!
Wow! - what an awesome experience it was travelling with Ben of Siya Phambile. From my initial enquiry some 9mths prior to our trip, to being on safari, in a hot air balloon or sitting around the braai with Ben was nothing short of amazing.
The countless emails with my initial uncertainties and all my requests and were never too much trouble, Ben’s knowledge and ability to pick up on what I was looking for was second to none. He helped build the perfect custom holiday for my family that didn't cost an arm and a leg, and in doing so removed all the stress, concerns and anxiety that would often come when organising a trip like this, he put all the moving parts together for us and still left room for flexibility throughout. As our personal guide along the way, we were privileged to have him travelling with us, such an easy going guy, he just ‘clicked’ with us and that made it all the more special. Some amazing yarns, a wealth of local knowledge, great cooking skills and just a bloody nice guy!
Couldn’t recommend him highly enough, to anyone travelling to South Africa, please contact him, you won’t regret it
SG
20-35 years of age | Experience level: first safari
Steve is one of the best!
Very good experience! Steve is great guide! He knows the road and he knows where to find animals! Besides, he is also So warm-hearted by helping 4 cars getting out of the mud. Accommodation and food is ok for the price. Basically clean and organized. The only thing is we got to see all the animals for the first two days in Masa Mara and for later days ie. Amboseli, we only see elephants So i guess you can change the parks order to make it more exciting for tourists.
