JO
35-50 years of age | Experience level: first safari
we’re very happy with the service and highly recommend Osnet Tours to anyone looking for a reliable
We had a truly amazing experience with Osnet Tours and Travels. From the very beginning, everything was well-organized and smooth. The communication was clear and professional, and all our expectations were met with great care and attention.
DE
20-35 years of age | Experience level: first safari
Black Santa was very reliable, super friedly and engaged!
Black Santa was a wonderful tour guide! With him I was doing an overnight tour (we stayed at Ngulia Lodge) to Tsavo West to do a Safari and also to see Mzima Springs as well as the Shetani Lava River. Throughout the whole process he was very engaging as well as reliable. Black Santa was always responding very quickly and also on time when we were meeting up. Before even doing the tour he was taking time to come meet me personally at my hostel and to introduce himself and go through the tour with me to figure out what my expectations and preferences are for the Safari. Also as a solo female traveller I always felt comfortable around him which is very important if you are travelling alone. I would definitely recommending doing a tour with him as he is not just a good tour guide, but also a nice companion when taking the long drive to the national park. We had a nice chat about Kenia, the wildlife and other interesting topics
US
65+ years of age | Experience level: first safari
Friendly, knowledgeable, and organized
We could not have been more satisfied with our tour guide (on top of everything), the accommodations and food (excellent), travel (air conditioned small bus), and the experience (the best) The Kenyan people are very friendly as well. The hotel staff surprise you with little amenities like a hot water bottle under the covers at the foot of your bed on a cold night. One restaurant greeted us with a warm wash cloth. The safari experience EXCELLENT!!!! Highly recommend!!!!
DE
20-35 years of age | Experience level: first safari
Breathtaking experience!
Our safari tour in the Maasai Mara National Park was incredibly beautiful. Our driver, Sugow, drove very well despite the poor road conditions. He adjusted to our wishes and was very patient with how long we wanted to observe the animals. We really enjoyed seeing all the different animals up close, like elephants, lions, cheetahs, giraffes, crocodiles, hippos, and many more. The tour guide also told us a lot about the animals and answered all our questions. A special experience was having lunch under a beautiful tree. We were surrounded by antelopes in the distance, which we could observe well. Although the planned tour time had already passed, Sugow took us to the cheetah and other animals. We had a really nice and breathtaking time together.
US
35-50 years of age | Experience level: first safari
Namibia Roadtrip
Ronnie helped us plan and book a fantastic roadtrip in Namibia! They really listened to what we were looking for in terms of hotels and activities. Fast and responsive communication, seamless airport and car pick-up, great itinerary. We loved that all we had to do was show up!
US
65+ years of age | Experience level: first safari
Very knowledgeable and highly motivated
This was my first safari and I was very impressed with the place its very big and beautiful our guide did his best for us to see all the animals we came to see we saw the big 5 expect one and that was the cheater which he explained that always hiding all and all if you want a pleasant day at a safari this place is the place
JP
35-50 years of age | Experience level: first safari
The operator was very kind and reliable, and responded promptly.
Good points
- The driver, Elia, was very kind.
- The operators were young and reliable, and were more flexible in their responses than other services.
- They also took me to and from the airport, so I didn't have to worry about anything else.
- The place I stayed was very clean and nice.
Points for improvement
Nothing in particular!
(automatic translation from Japanese)
US
Our tour operator Steve was absolutely incredible!
Exceeded expectations and then some!!! From the planning stages to the final airport drop off, Kiliholidays was there supporting us every step of the way! For some situational awareness, earlier this year my friend and I decided to fulfill a lifelong dream of doing a safari in Tanzania. So there we were, two American women with no real knowledge of what this trip would entail, preparing to make a substantial investment in ourselves and our dream trip. Neither us us knew anyone who'd done a safari so we made up our own rules when it came to planning. Kiliholidays met all of our search criteria but it was the quality of communication that we had with Mac that had us convinced very quickly that we'd found our tour group. We were not wrong. Kiliholidays took care of us every step of the way and for two women traveling alone in unfamiliar territory, it's a big deal to feel safe. We felt very safe with this team, and what an experience we had!!! Steve our tour operator was fantastic! Not only was the safari absolutely incredible regarding the animals we saw, but we met people, we had amazing food thanks to Chef D, and we just had a ton of fun. When we weren't in complete awe at the beauty that surrounded us, or learning lessons that we could have never picked up on the discovery Channel, we were laughing and exchanging stories, and generally just enjoying the thrill of the adventure. I can say that after this trip I finally understood what people mean when they talk about the bucket list. I've traveled a lot, all over the world, and I've never had an experience like this. We are already talking about another tour in the future! Thank you Mac, Steve and Chef D for bringing a dream we've had for a long time into reality!
US
65+ years of age | Experience level: first safari
This company was terrific from the first quote to the last moment at the Nairobi airport.
I was amazed that Alica Moraa could create a perfect, affordable, private safari for me and my adult children. The original quote had me wanting to get on the plane that moment. None of the other companies I contacted were as helpful.
Alice's support with details, my personal challenges, and care were terrific. She is professional and delightful. She even met us at the Nairobi airport to give us a refund on a small excursion that had to be cancelled because of bad weather. I was shocked.
I was also amazed at the quality of the tour that Alice put together for us. Each location we visited, and each lodging she arranged was equal to or better than the last one. After our first arrival at Zebra Plaines Mara Camp, we worried that we had been totally spoiled. Every location and activity was magical. We were never disappointed. I am 77 , and my daughter is a vegan. I wondered if those things would be problems. The tour accommodated us perfectly. Also, everywhere we went the food was terrific, and varied and plentiful enough for all.
John Maina, our guide, became a great friend in addition to a professional expert guide. He loves his job, and it shows. So many times, I felt he had ordered the animals to appear for our personal benefit. His ability to spot animals in the wild, and predict their behavior put us in the right spot time after time. He knows a lot about the wildlife, so be sure to ask him lots of questions. We also watched him help and support other guides during our time together. He is a very good man in addition to being a very good guide.
His personal care for us was also always evident. As an old lady, he never seemed to tire of helping me in and out of the Land Rover multiple times a day. His careful driving on roads that could be very challenging showed his care for our comfort and safety. I'd almost like to repeat the exact same safari, just to have John take care of us again.
We were blessed to have found Morningstar. We will never forget the friendship and the experience.
US
20-35 years of age | Experience level: first safari
10/10 Accommodating, affordable, amazing adventure!
Planning a trip to Tanzania felt like a very daunting task, but African Big Cats made it SO easy. All we did was book flights, and they took care of all transportation, lodging, park passes, food, and anything else you could think of. After looking around at some other safari companies, we liked the price point of this one the best. It definitely felt more luxurious than we were expecting. We did an 8 day comfort safari, and really felt like we saw it all. I was shocked by how many different types of landscapes and terrains we saw. Of course the animals were amazing - we saw the big 5! Our guide Obedi was phenomenal. He was so knowledgable, accommodating, and an all-around cool guy. We had lots of great laughs together! The other amazing thing about this company is that it's run by Tanzanians, not some outside tour company, so you're really supporting the local community. The director came personally to our first lodge to tell us what to expect. The staff was SO responsive and accommodating, every step of the way.