DE
50-65 years of age | Experience level: 2-5 safaris
Great experience
We went on Safari with our driver Barik for five days.
Barik had incredible wildlife knowledge. He had keen eyes and with his help, we managed to see all the animals of the big 5 on this trip alone, and even a leopard.
We enjoyed it a lot.
Experience level: 2-5 safaris
Beautiful experience!
Overall, the safari was great...it was such a beautiful experience🙏🏻 We almost managed to see the Big Five, though a few were quite far away 🤷🏻♀️
We really appreciated the explanations Jordan gave us. The food was excellent👏🏻, we had different options everyday.... Honestly, having vegetarian options too like lasagna, pizza or the quiche Victor made was a wonderful surprise😋 Accommodation was also good...
If I could suggest anything, it would be great to have at least one pair of binoculars available for the group, to start the game drives a bit earlier, and maybe spend more time in Serengeti. But overall, it was a fantastic experience!!!!🙏🏻🙏🏻🙏🏻
And Musa....I truly appreciated your support, right from the beginning, your response was almost immediate. You were attentive and helped clarify the questions I had, which made everything much easier
US
20-35 years of age | Experience level: 2-5 safaris
Beware
This is not a complaint, it is too late for that, since I don’t plan to use this company ever. Instead, I am writing this review to help future travelers be aware of what they might encounter, and to provide important information so you can make an informed decision for your trip.
We booked our safari for six people with them well in advance and paid in full more than three months prior to travel. Our trip was coordinated by “safari specialist” Esther, who assured us that everything was set. She even met us in person to collect a thank-you note and reaffirm that everything was set.
Our first two days in Kenya went smoothly. However, the problems began when we crossed the border into Tanzania, in route to the Serengeti. We were suddenly stranded at the border because Natural World had not paid the local driver. Despite multiple attempts to reach Esther, we were finally able to get her on a call, during which she told us we had to pay $200 ourselves to continue the journey. We were shocked and explained that we had already paid in full. After a few hours, our driver, out of sympathy, decided to take us to the hotel without payment.
Upon arrival, we found that there was no reservation, and no payment made. The driver gave us the contact information for someone he called the “owner” of Natural World – Hamfry. After multiple attempts, we finally got a response, and the hotel reluctantly accepted us for the night.
The next day, while heading toward Serengeti, we were stopped at the Ngorongoro Park gate and again unable to proceed because no fees had been paid on our behalf. After hours stuck at the gate trying to sort this out, I received an email from Esther (please see attached) informing us that WE would need to pay $5,000 per day to continue, claiming they were having "a problem with their bank."
At that point, we had no choice but to hire another company in Tanzania, paying nearly $4,000 just to continue our journey. Had we not done this, our once-in-a-lifetime trip would have ended there. Another hotel had only been partially paid, and they were asking to we pay the balance ourselves.
I spent over a year planning this trip, and Natural World completely ruined it. Despite promises to reimburse us for the additional payments we made, we have not received a single cent.
To make matters worse, the “owner” never answered his phone when we needed urgent assistance. I have a log of
I am submitting a formal complaint to the Ministry of Tourism to help prevent other travelers from being put in a similar position.
I hope this review and the extremely unpleasant experience we endured will help shed light on what might happen to you. Please consider your options carefully before entrusting them with your dream vacation.
DE
20-35 years of age | Experience level: first safari
Unforgettable Safari
We booked a group camping tour and had a wonderful time. There were only four of us, so we had plenty of space in the car.
We were grouped together with a couple of another Safari provider and everything was arranged really well.
The communication with the Good One Tour’s Office was ok. At times the answers were really short and not that precise. Also only on very short notice we were asked to pay a part of the sum in USD cash. In the end, We figured it out and could also pay by card, but it was a little stressful one day before the Safari.
Nevertheless, Good One Tour’s is a trustworthy Safari Company and I would book again with them.
MX
35-50 years of age | Experience level: 2-5 safaris
Incredible
The experience with them was incredible. From the moment I booked, they were friendly, prompt, and answered all my questions. Before the safari, they followed up on my reservation via email. When I arrived in Uganda and their services began, I was convinced I had made the best decision. The safari experience was unique; I would book again without hesitation. My guide was Mustafa. I would also recommend him without hesitation. He is professional and very good at his job. A once-in-a-lifetime experience.
P.S.: I also heard about the company through this site and considered other people's comments when making my reservation, which I can confirm (the positive comments).
US
35-50 years of age | Experience level: first safari
Communication was great leading up to the safari.
This was my first safari and I had an amazing time. Communication from Innocent was great from my very first request for information. He stayed in contact with me making sure I had everything I needed. He set up my ground transportation to and from the airport because I was staying in Zanzibar. On the safari my guide was great and he was with me the entire 4 days. I found out this is not always the case and you may have multiple guides. I recommend trying to stick with one for your entire safari. My time out on safari was amazing. I was able to see the big 5 across 3 parks Lake Miramar, Ngorongoro Crater and Serengeti National Park. I would recommend Faithful Adventures to anyone visiting Tanzania for a safari.
CN
20-35 years of age | Experience level: first safari
He is a professional tour operator
Thanks to Operator Michael and all the guides! The five-day Safari was amazing. I explored the national parks with other travelers, and the meals prepared by the chef were excellent. The fridge in the vehicle was well-stocked with water, drinks, and beer. The guides gave detailed explanations and stopped at the right spots so we could observe various animals. I took lots of photos—such wonderful memories!
CA
Professional, Honest, knowledgeable and competitive pricing
Thanks so much to Classic Explorers for arranging a perfect safari vacation for my family. From start to finish they were extremely professional, responsive, knowledgeable, and accommodating. The pricing was very competitive (we checked around). I would highly recommend their services. Thanks to Munib, Benson, Agnes, and our awesome guides James and Dixon.
SG
35-50 years of age | Experience level: first safari
Unforgettable trip
After contacting many travel agencies, choosing Antonio Safaris turned out to be the decision that made our honeymoon the best trip of our lives.
Anthony was really helpful throughout the planning process. Even though our departure date was approaching, he arranged everything quickly. When I mentioned during the planning that this was our honeymoon, he made sure that every hotel along the way knew — and we were warmly celebrated at each one. Thank you.
Evans, our guide during the trip, he is such an amazing guide. He made every single day exceed our expectations. We truly feel lucky to have had him as our guide.
We traveled for five days: Nairobi – Amboseli – Lake Naivasha – Maasai Mara.
Evans was easy to communicate with, always caring, and most impressively, his eyes were always searching for animals for us. Thanks to him, we now have unforgettable memories: elephants, giraffes, lions, cheetahs, hyenas, countless herbivores, and beautiful birds. He explained the behavior and ecology of each animal with enthusiasm and knowledge.
The highlight? Witnessing a cheetah hunt an impala right before our eyes, and a pride of lions glowing in the early morning sun.
This was the best trip of our lives.
Thank you so much, Evans!!
50-65 years of age | Experience level: 2-5 safaris
A professional team whose aim is to help their guests make unforgettable memories
10-Day Best of Uganda Wildlife with Gorillas trip
I recently returned from a truly unforgettable 10-day safari gorilla trip in Uganda, and I cannot speak highly enough of the entire experience. From start to finish, everything was incredibly well-organized, seamless, and enriching.
A huge part of what made this journey so special was my driver and guide, Tim. His positivity, passion for Uganda’s wildlife and culture, and unwavering professionalism set the tone for the entire trip. Tim’s deep knowledge of the region and keen eye for spotting wildlife turned every drive and walk into a learning experience. He went above and beyond to ensure every moment was meaningful, safe, and full of wonder.
The standard of the lodges I stayed in was exceptional — each one was comfortable, beautifully situated, and offered top-notch service. I was treated like royalty throughout, with every member of staff going out of their way to make me feel welcomed and cared for.
The tour itself was very well-planned and full of adventure — busy, yes, but incredibly rewarding. I was able to see a vast array of wildlife, including, of course, the majestic mountain gorillas — an experience that will stay with me forever. The itinerary also allowed for breathtaking landscapes, vibrant cultural experiences, and close encounters with many other species in their natural habitats.
All in all, this was a once-in-a-lifetime journey made even more special by the warmth of the people, the incredible biodiversity of Uganda, and the exceptional service throughout. If you’re considering a safari in Uganda, don’t hesitate — and if you get Tim as your guide, you’re in for something truly extraordinary!
