BE
35-50 years of age | Experience level: 2-5 safaris
Great gorilla experience
We booked a gorilla trek in Bwindi forest with Big Apes. The transport to and from the starting point of the trek was very good, and the person picking us up did a very good job. Only point was that I asked my point of contact in the back office several times for information about hour and location to pick us up and asked several times to send out the final invoice and the permits, but did not receive that information until the evening before the trek (causing stress). In the end we did the payment settlement after the tour in a hotel where we had wifi. In the end the tour worked out very well, but communication can be improved.
CH
35-50 years of age | Experience level: 2-5 safaris
Great itinerary !
I had the chance to have a 5 days / 4 nights safari from Mombassa to Nairobi via Tsavo East, Tsavo West and Amboseli.
First of all, itinerary was promptly made by Patrick with all details clearly explained. He answered my questions quickly and we could arrange and secure the booking.
I'm leaving Kenya with wonderful memories of the parks, wildlife and friendly people thanks to a wonderful itinerary covering a lot of Kenya.
I can only warmly recomment Mateo Travel to anyone to have a smooth safari experience.
20-35 years of age | Experience level: first safari
Fun and wonderful adventure
It was three days safari and exceeded my expectations wish I could have booked for more days, because of this I plan to visit again for more days of incredible safari . .
Definitely using tour and travel
TR
35-50 years of age | Experience level: first safari
sincere
I had a good experience with Majestic Explorers. Communication was clear and professional from the beginning. The tour was well-organized, reliable. The staff was friendly and helpful throughout. Great value for money
PL
35-50 years of age | Experience level: first safari
Safe, Professional & Customer-oriented
I’m writing this review as we’re finishing our amazing 2-person private safari with Axis Africa and their guide Yasin, which took us through Maasai Mara, Nairobi national park and Amboseli. This was our first ever safari and our first visit to Kenya, and the organizers really made sure we have a wonderful time.
Booking experience
We wanted to have a tailor-made safari and Rita from Axis has delivered. She was super attentive, helpful with suggestions and quick to respond.
We were offered a lot of options (different levels of accommodations, different dates and various extras) that would suit each possible budget. Value for money was much better compared to other vendors we’ve got in touch with. And Rita made sure that we get exactly what we want, without trying to upsell or force something on us.
It was possible to pay the deposit (~30% of total, including full prepayment for flights to Maasai Mara) by either card or bank transfer, and Rita was always quick to provide the payment confirmation to make us comfortable.
For the final payment it was possible to pay by cash after arrival at Axis offices, but we’ve just sent a bank transfer in advance to save our time. And of course despite doing careful research we were then very glad to see that Axis is legit when their representative picked us up from the airport. It was also nice that we could trust Axis with our big luggage while we were on a safari.
Safari experience
Yasin from Axis really went above our expectations. He was exceptionally professional and devoted to the job, patient with both nature and us.
While we flew from Nairobi to Maasai Mara, he drove there to make sure that we get a proper experience and not just a random hotel guide that doesn’t care.
Yasin, with his friendly personality, has been the cornerstone of our safari, providing us with a feeling of safety, comfort and knowledgeable guidance even in the midst of some extremely up-close wildlife encounters.
Thanks to his vast experience and an excellent connection network with other guides we were always right next to the action, driving purposefully from one wildlife encounter to the other, and managing to see the full Big Five, including an elusive leopard and big rhinos.
Yasin demonstrated very deep knowledge about animals, birds and nature, providing insightful comments about all the exciting wildlife we were seeing and making us feel like in a live first-person Discovery channel documentary.
Overall impression
Booking a safari in Africa and picking a reliable company among many hundreds can be tough. We are very glad we’ve decided to go with Axis Africa, thanks to whom our significant investment of time and money has paid off in a truly once-in-a-lifetime adventure and memories we will cherish forever.
IN
20-35 years of age | Experience level: first safari
Great
Safari need a great guide and Rodger was a wonderful where he goes extra mile to guide and explains everything about every animal which made my safari experience much exciting.
AR
50-65 years of age | Experience level: first safari
Wonderful Experience
Thank you, thank you, and thank you again to the guys at Akondo Adventures!
I'm very happy with the entire experience. The safaris were beautiful, the places spectacular!!! Our guide, Richard, was the best!!!
Everyone was always very friendly, but he stood out! Always available for whatever we needed. He spoke Spanish, and since I have a hard time expressing myself in English, he made the experience much easier.
The safaris were a dream. Richard made sure we saw everything I'd always dreamed of seeing during the safari: baby lions, elephants, and even leopards!!!
We saw the Big 5 and we were all very happy and excited. The entire organization was impeccable. I would definitely recommend the guys at Akondo Adventures!
(automatic translation from Spanish)
IN
20-35 years of age | Experience level: first safari
Rodger was a excellent guide , he went beyond to meet our expectations.
The Safari experience was great along with the accommodations provided except the BURAHA hotel accommodation.
Definitely recommend Axis safari for the safari experience in Kenya.
SA
50-65 years of age | Experience level: first safari
Exceptional service from Axis leaving us with wonderful memories
We were referred to Axis by friends. We wanted guidance and help building an itinerary to visit Masai Mara and Diani beach in one week. From the start Lucy could not have been more helpful. Communication by email and WhatsApp was prompt, very efficient, invariably helpful and patient with our many questions and changing thoughts. The final itinerary was perfect for us and within our budget. All we needed to do was book international flights - everything else was sorted by Axis. Whilst in Kenya, Lucy dealt with any questions by WhatsApp swiftly and always with a great solution - we felt very well looked after and that nothing was too much trouble.
The safari was amazing, everything we had hoped for. Our guide Tonny was fantastic. He went out of his way to show us the very best of Masai Mara and we saw so much of it and the wildlife. We learnt a lot about the Mara and animals from Tonny. We always felt safe, on the plains and the drive to and from Nairobi, and really enjoyed his good natured company.
The camp and hotel in Diani were great. Overall the week was excellent value for money.
The final day being taken around Nairobi by David was a fabulous way to end the week.
Overall, we have memories that will stay with us lifelong. Can’t fault Axis in any way. Highly recommended. Thank you Lucy, Tonny and David.
IN
20-35 years of age | Experience level: first safari
Best host Roger
We had the best host in our trip to Kenya. We selected 5 days Masai mara and Nukuru tour. Our host made sure everything is covered as planned. He is really very friendly n amazing. He always went extra mile in showing us all the animals.