HU
50-65 years of age | Experience level: 2-5 safaris
Maximum reliability and accuracy.
My safari was fantastic, I saw amazing animals!
They understood what I wanted and organized the safari accordingly. The animals were important to me, I didn't ask for luxury, so I got exactly from Zepisa what I asked for. They didn't offer the lowest price among several other companies, but it was probably the best value for money. Communication was good via email, and Nyemo typically responded quickly to my questions.
The organization was perfect and Omaru was an outstanding guide.
Which doesn't matter much in retrospect, but it does help improve the service:
1. Just before departure I asked for a final itinerary, which was not up to date, it was the same one I had received months earlier.
2. Unfortunately Lake Manyara is nowhere near what it was a few years ago. I should have been informed about this.
Apart from small inconveniences of Taji House everything went very well. If I were to go again, I would ask Zepisa Tours to organize it again!
20-35 years of age | Experience level: first safari
Professional and welcoming
I joined a 3-day Masai Mara tour with guide Kevin, and it was truly an unforgettable experience. Kevin was not only a skilled driver but also very knowledgeable about the animals and local cultures. He answered all my questions with patience and enthusiasm. The company itself was highly professional and made sure everything was well organized. Because of this, I was able to fully enjoy breathtaking views, encounter incredible wildlife, and take some amazing photos.
BR
35-50 years of age | Experience level: first safari
Padney was very nice and explained everything very well, also he is a very careful driver.
Very safe and fun activity! Padney was our guide and he was very patient and nice all the time. We had a great time.
CN
20-35 years of age | Experience level: first safari
Unforgettable Safari Experience with Serengeti Smile
1. Unforgettable Safari Experience with Serengeti Smile
We recently returned from a 10-day, 9-night safari in Tanzania, and it was nothing short of extraordinary. From the moment we started planning, Baraka made the entire process smooth and enjoyable. He really listened to what we were looking for, worked within our budget, and still managed to line up some of the most beautiful lodges and unforgettable experiences. Every detail was well thought out, and everything ran like clockwork.
Our guide, Champion, took the experience to another level. From day one, he made us feel comfortable, safe, and completely immersed in the adventure. He kept us laughing, answered all of our questions with insight and patience, and his deep knowledge of the wildlife and parks brought everything to life. He tailored each game drive to match our interests and always managed to get us into the best viewing spots.
Together, Baraka and Champion, through Serengeti Smile, crafted a journey our family will treasure forever. We highly recommend booking with Serengeti Smile if you're looking for a seamless, personal, and truly special safari experience.
20-35 years of age | Experience level: first safari
Fantastic tours, easy booking and great experience
From the outset Munashe and the team at Fuhara (Matthew, 'Hippo', Tomic, Delight and everyone else we met) were amazing. Great communication and we added on transfers, a Vic falls tour and sunset cruise all at the budget prices (better than any other provider we enquired with). The tours were brilliant, information filled and safe. We did the budget camping option for Chobe 2d/1n and the camp tent was great for us under the stars with a camp fire. Also a unique tour as you get two game drives and two boat trips, which most other companies do or offer. They were able to cater for vegetarian diet easily too.
Overall excellent experience and thank you to the whole team. 5/5, would easily recommend to anyone looking to travel to Zimbabwe/Zambia/Botswana.
CN
50-65 years of age | Experience level: first safari
3. Expertly Planned, Incredibly Guided a journey to Remember
Expertly Planned, Incredibly Guided a journey to Remember
As someone who had dreamed of visiting Africa for years, this 10-day safari with Serengeti Smile was everything I hoped for and more. Traveling as a family, we wanted something that was both adventurous and well organized and Serengeti Smile delivered on every level.
From the start, Baraka made the planning process incredibly smooth. He was attentive, flexible, and genuinely cared about making the experience perfect for us. Every detail was handled with care from our comfortable, well-situated accommodations to the seamless logistics between parks and lodges. I especially appreciated how relaxed and hassle-free everything felt.
But what truly made this trip stand out was our guide, Champion. His passion for wildlife and deep knowledge of the parks turned every game drive into something special. We saw an incredible variety of animals including some up-close moments I’ll never forget. He always managed to find the perfect spots for viewing and was more than happy to adjust the day based on what we were most excited about.
Champion also brought a great energy to the trip professional, easygoing, and fun to be around. By the end, it felt like traveling with a good friend who just happened to be an expert in everything around us.
If you're considering a safari, don’t hesitate book with Serengeti Smile. It’s more than just a vacation; it’s a once-in-a-lifetime experience, and I’m incredibly grateful to have shared it with my family through such an exceptional company.
CN
35-50 years of age | Experience level: first safari
A fantastic journey in Tanzania with the best guide Zack
Jonyo as our consultant has made a perfect individual itinerary for us. It took almost two weeks to discuss the plan and the accommodations. He has totally provided us 8 versions and finally closed everything. It is a big challenge for a family with teenagers like us so Jonyo combined one-day Kilimanjaro hiking and long term safari gaming. For a 10 days Tanzania safari trip I think it couldn’t be even better.
Also million thanks to our great guide Zack, we had unforgettable experiences in Tanzania. We got the Big five and the cross with him. At the last day we’ve even seen the lions eating their breakfast. Lucky for us, we saw the cross twice in different places and different time in one day. That’s all because of the rich knowledge and experience of Zack. He was also very nice to cooperate with us to change the itinerary during the trip, to make sure we had chance to visit Olduvai Gorge Museum. That’s also a quite interesting place worth to go.
Will recommend to my friends. Next time when I back I hope I can travel with Zack again.
CH
35-50 years of age | Experience level: 2-5 safaris
Caring operator that is fully willing to customize your adventure
My mother and I had an amazing 6-day trip with Nazareth from Kima Safaris. He was very patient with us for wanting to stop for every bird and animal and was also constantly helping us identify which ones we saw! Thank you again Nazareth!
There was full opportunity to customize our trip according to our wishes, so also a big thank you to Steven for the initial contact on shaping the plans.
CN
under20 years of age | Experience level: first safari
Very affordable and cost-effective travel
At the beginning of my search for the grounding agency, Benson gave me the fastest reply and detailed description, and he patiently answered all my questions.My guide and driver, okindo, has a very rich experience in finding animals. We see the African Big Five.I signed up for a 7-day, 6-night economy shared tour, which was cheap. However, the accommodation environment in Masai Mara is not very good. If possible, adding money to upgrade the accommodation would have a better experience. The food was a bit monotonous, but it was a good experience for the price.
AE
20-35 years of age | Experience level: first safari
Helpful and effective
What an incredible Safari experience! I was absolutely thrilled to see so many amazing animals up close. The guide Peter Kapino was incredibly attentive and helpful, providing fascinating insights and ensuring everything was perfectly organized. It was truly a fantastic adventure that I would highly recommend