NL
20-35 years of age | Experience level: first safari
Incredible customer care!
Hakuna Matata has incredible customer carer! They are well-knowledgeable about Rwanda and gave us an adaptable itinerary on what we needed to see.
DE
50-65 years of age | Experience level: 2-5 safaris
Marvellous experience
I traveled with a friend of mine for about 10 days from Johannesburg round trip through KZN-Swaziland_Krüger and Blyde River Canyon. Bongizwe prepared that tour, that we booked very shortly before, in a perfect way and he took care of everything 100 %. He is a great game observer and we saw not only the Big 5 already after a short time. I appreciated his flexibility and admired his knowledge about history, animals, plants etc. A highly recommended guide who will fulfill all your travel ideas and wishes.
CA
65+ years of age | Experience level: 2-5 safaris
Trip to remember!
My husband and I took the 4 day Windhoek - Swakopmund - Sossusvlei- Windhoek tour and it was excellent.The tour was as described, always on schedule,our guide Gabriel better than excellent,accommodation very charming, appropriate and better than expected .Meals were good. Sossusvlei Deadvlei are wonders of the world( climbing the dunes and then walking/ running down the leeward side,unforgettable, and we are seniors ! .)
Gabriel was outstanding...friendly,patient,helpful,organized ,knowledgeable,funny and always had a smile on his face ,even after very long days.
The following comment is for the owner/ manager.We feel the company's demands on the guides are exceedingly difficult.Yes,on a similar tour with a similar company,in a different country,the same demands were made of staff and we complained then.This is totally unreasonable to ask a guide to put in 16-17 hour days, and some days even more.They have to pack and unpack all of the food,set up for and prepare 3 meals most days,deal with guests enquiries and demands, do commentary along the way,lead hikes,and spend hours driving. One day we had breakfast at 5 am and it was 9:30 pm before the kitchen was cleaned up.Our guide was up at 4 a.m. that day to prepare breakfast and lunches for the day.Gabriel is a careful,excellent driver but regardless of how good a driver is , it is not wise nor safe to ask any staff to drive 8 hours on a few hours sleep.We would rather pay more and provide guides with less of a work load.They deserve it! I should mention,that this group of people did as much as we could to help, sometimes before and always after each meal.We washed all of the dishes,pots and pans etc...and were happy to help.
I want to make this very clear.In NO WAY was there a single complaint from Gabriel.Nor was there even mention from him of his long days.This is purely OUR observation and that of other members of the tour.We are all reasonable people who care about others,as we are sure you do as well.Please make the guides work somewhat easier!
We wish Chameleon Safaris well!
65+ years of age | Experience level: first safari
Friendly, first class, reliable and better than expected
Tata Urth is a very small operation that treated us as though we were their only participants. They gave us timely complete instructions on what we needed to pack, the weather likely, medical supplies, and choices of transportation. If they said everything was included it was. If there were questions with accommodations or authorities, we never heard them; they were taken care of away from our being involved. Our guides were friendly, spoke beautiful English and were well educated in flora, fauna, history, and geology. A delightful operation to have traveled with.
20-35 years of age | Experience level: over 5 safaris
They were very professional , easy to use and extremely helpful when it came to booking my trip.
Let's go travel made an excellent recommendation about where to go for a short break. The booking was done promptly with transport to our resort sorted. We couldn't have been happier staying in pineapple bay where the service was exemplary and resort amazing. Let's go travel also arranged for us to stay in one of the very popular lake facing villas with fantastic views. I would highly recommend using them for any trip in Uganda and east Africa.
Fantastic. Service was the best quick and un complicated and to the point . And always available.
The best cant say enough about Roho Ya Chui and the venues we went to.
Just a special thanks to Nicolene ( Schoeman ??? at Kirkman) she organized a camera lense shutter out of nowhere that fitted the required lense which we picked up at K.M.I.P. late one evening.
FR
I recommand you Hakuna Matata, personnaly, i had great times
Hakuna Matata team organized our incredible trip to DR Congo to trek in the Virunga Mountains to find the rare Mountain gorillas. It was an amazing experience but only made possible thanks to Ken. Ken organized our safe & comfortable trip from Rwanda through Uganda to reach DR Congo. We contacted him with just a few month's notice and he was able to obtain on our behalf trekking permits which were unavailable through other trekking agents. He is highly educated and it was great traveling with him and learning about these African countries. You are in safe, capable and reliable hands with Ken. All the best !”
JP
20-35 years of age | Experience level: 2-5 safaris
everything went well
I had a private sufari tour for 2d amboseli with this company.
they offered flexible and reasonable tour for me. both of tour consultant(MIKE) and tour guide(MOUR) were friendly and professional.
so that especially this tour guide was really kind and friendly, I can get really comfortable and good experience.
with them, everything shall going well, I think.
20-35 years of age | Experience level: first safari
Lake Manyara & Ngorongoro- Great guide and experience
I had an unforgettable Safari experience with Shemeji Safari. We did a 2 day safari through Lake Manyara and Ngorongoro Crater. I felt very safe the whole time and was impressed by the knowledge our guide had. They were very professional the whole time and I would recommend them for your next safari!
Outstanding service, extremely professional, helped us to plan an unforgettable trip :-)
Communication with vayeni was really exceptional: immediate response at any time, reliable and obviously highly experienced. The trip itself perfectly organized. Accommodation was amazing, wonderful service, highly service-oriented. Everything met all our expectations. Highly recommendable.