HK
50-65 years of age | Experience level: first safari
What a positive experience!
I did a few inquiries on the web as we have no real lead on how to book a safari trip aside from those lifestyle gurus that pops up on my feed as I google a “South Africa safari.” Reuben from MoAfrika immediately contacted me via WhatsApp and asked a few details but none too intrusive. He immediately gave us a few choices (complete with PDF brochures and video clips). It was all very inviting and glossy. A few more proding questions on our itinerary and he suggested local flights. For that we had to pay deposit right away as we have already zeroed in on a private reserve lodge and things are getting booked up. Then a month after the rest of the amount is due and we are so looking forward to it. All booked months in advance. There was a moment at the airport when we couldn’t find our airport transfer when I thought, uh oh, I booked an expensive fly and drive safari from someone I do not know on the internet! But everything from that moment on was magical- including the airport transfer when we immediately spotted giraffes and zebras. We are very grateful to Reuben for arranging a lovely holiday in the most amazing place where we were well taken care of, beyond our imagination. He checked in on us when we arrived and then when we were leaving. I checked with South African friends and they thought the package we got was reasonable and that’s before they heard about our incredible experience at the lodge. What a positive experience! Thank you, Reuben. You made our dream African family vacation happen.
CN
20-35 years of age | Experience level: first safari
Perfect 7 days trip with Jocky, thank you for our guide:Hemfrid
We booked a 7-day, 6-page trip for a very good price.
- The reliable guide allowed us to see almost all the animals we wanted to see (cheetahs, leopards, lions, rhinos, etc.), and even explained the animals' preferences to us.
- The accommodations were also very good. One day, they assigned us the wrong tent, but the driver helped us negotiate a better room with the camp owner and was very attentive to our suggestions.
- We didn't ask for tips, but the driver was very responsible.
BR
65+ years of age | Experience level: 2-5 safaris
Wonderful Trip
We did the "11-Day Big-5 Uganda Tour" with Kajie Safaris. From the very beginning, Ronald provided excellent service. Everything was very clear and he made excellent suggestions. The tour was spectacular, with visits to major parks such as Murchison Falls, Kibale, Queen Elizabeth, and Bwindi Impenetrable. We loved all the parks and other places we visited. Our guide, Bob, was always very well accompanied, and he was kind, informative, and deeply knowledgeable. He definitely deserves a excellent. We also love Uganda, with its extremely friendly and kind people. If you're looking to go on safaris to experience wildlife, we highly recommend a visit to Uganda and Kajie, as they are an excellent company for that.
CH
20-35 years of age | Experience level: first safari
Caring
Our tour was amazing starting with the whole staff. The safari was great because of all the animals we saw and the tour guides were understanding and doing their best so we could see every animal we wanted to see. Our guide put our interest at first, starting when the plane touched down until we got on the plane again. Still very thankful the whole trip.
20-35 years of age | Experience level: first safari
The tour operator was good and carer person to all tourists
Both communications, all services and value for money together with tour itself were good.
CH
under20 years of age | Experience level: first safari
He was very nice and funny.
It was a very nice experience. We saw a lot of different animals and learned about many things.
NL
20-35 years of age | Experience level: first safari
CA
Helpful & Efficient
After reaching out to a few companies for quotes I ended up booking with this company. The reason I booked with them is because of how the interaction was with them from the start. They have excellent customer service. They made me feel welcomed to ask any questions, they were extrememly efficient and fast responding and they were super friendly! Most other companies made me feel like a number in a 'quotation line up' sort of thing.
So, I ended up booking a 4 day and 3 night budget safari in the Serengeti with them. Some weeks after booking I shared with them that my goal was to see the great migration. They went so above and beyond that they automatically switched me to a better tour that actually visits the north where the migration happens. THIS IS AMAZING CUSTOMER SERVICE. And I am so happy to say I was lucky enough to witness the migration, and it was complete magic.
Our safari guide Nastory was also great. He was professional and friendly and timely. As well as the staff at all the overnight camps. They were unbelievably friendly and welcoming and someone was always around who spoke English. And lastly, the food! It absolutely exceeded my expectations throughout!
Highly recommend.
Asante Sana!!! 🤗
Small side note:
I will say the safari in the Serengeti itself kicked me in the butt a bit in terms of energy. Its full on days, significantly bumpy driving and large amounts of dust you're inhaling. Absolutely worth it -but I would have tried to prepare better for this. And now I know that, for me personally, 3-4 day safaris are the right amount of days for me at one go.
RU
35-50 years of age | Experience level: first safari
BE
35-50 years of age | Experience level: first safari
Very reliable and customer minded operator- Great experience!!!
I booked a four day safari in March and we made the trip in July. Every Time I had a question before the trip, Gasper answered me immediately and reassured me. Once arrived in Kilimanjaro airport, a driver waited for us and drove us to our hotel where Gasper was waiting for us to welcome us. I was again reassured… The next Morning, Gasper presented us our guide Hamza who showed us the 5 big cats. Hamza is a funny guy and an excellent guide. He did his best to give us a good time. We had excellent food during the safari and Gasper chose nice lodges for us. Once arrived in the lodge, Gasper asked us if our day went well and if we needed something. We spent four excellent days and once back in Arusha, Gasper spent some time with us before our very late flight back. I could not imagine a better tour operator!!!
