BF
50-65 years of age | Experience level: first safari
Well organized
The team was friendly and communication with them was made easy
35-50 years of age | Experience level: first safari
Excellent communication - pick up service and time was clearly communicated
Clemo our tour guide was amazing and surely an asset to the team. His customer service skills, humour and rapport just made the whole experience wholesome. Could not have asked for a better guide.
He made the whole group feel accommodated and constantly checked with us to make sure we were comfy (Evidence in the photo submitted). Danko Chief Clemo
AE
50-65 years of age | Experience level: over 5 safaris
Dependable
With my family, I booked an 8-day tour to Serengeti National Park mid July through Meru Slopes and Safari. I was truly impressed with their professional approach and the clearly detailed itinerary provided.
Mr. Shadrack from Meru Slopes was in touch with us from the beginning until the end of the trip. He was always approachable and quick to respond whenever I reached out, which made the planning and coordination very smooth.
Three cheers to our guide, Mr. Lobulu! He truly made our trip memorable with his cheerful personality and deep knowledge of the wildlife. As with any safari, there can be challenges along the road, but he handled everything expertly without letting it affect our schedule.
I strongly recommend requesting Mr. Lobulu as your guide if you're planning a visit to Serengeti National Park.
FR
under20 years of age | Experience level: first safari
Incredible week with Serengeti African Tours
We did a 6 day safari visiting the Tarangire, Serengeti and Ngorongoro national parcs as well as Lake Manyara and it was incredible.
Our driver, Rachid was really knowledgeable and taught us many things about African wilderness and its animals. He was also very kind and reactive which led us to special moments with animals.
Also our cook Matteo who followed us for the week made us very nice food with varied options.
These two people helped us live an incredible experience for a first time safari and made me want to come back.
IT
35-50 years of age | Experience level: 2-5 safaris
Amazing experience
Amazing esperience, we’ve spent 6 days in Safari, we had best guide and driver ever (her name is Rashid), we’ve seen many animals and amazing landscapes. Good service, good price. They are reliable and kind.
20-35 years of age | Experience level: first safari
Professional and friendly
I had a great trip with our guid Albert. He is very professional, friendly and patient. He led us to search the great migration of wildebeests. He knows very well about animal’s habits, and let us see many unforgettable scenes. We saw many animals in Serengeti. And Mr.Desus provided also good customer service. I highly recommend Ozon Light.
AT
20-35 years of age | Experience level: first safari
Kuzoka is incredibly welcoming, truly caring to make your journey special
Fantastic Kilimanjaro Experience!
Communication was timely from the start and supportive, and the service throughout the trip was outstanding. The team was reliable, professional, and so friendly during the entire trip. I felt safe and cared for at every stage. Highly recommended for anyone looking to climb Kilimanjaro!
US
50-65 years of age | Experience level: first safari
Very knowledgeable, keen eye for spotting wildlife during game drives
I recently had the incredible opportunity to go on a safari. The journey was nothing short of extraordinary. Without a doubt, I don't think our experience would not have been the same if not for our guide Shafino. Such a wonderful person. He was knowledgeable and passionate of the land and its wildlife. We saw the Big 5 along with so many other aminals and birds. He was patient with all of our questions and happy to stop and look at anything we wanted to see. Shafino The Great Guide truly lives up to his name. It was truly the experience of a lifetime!
20-35 years of age | Experience level: 2-5 safaris
Signed a full confession that he defrauded us of the 8000USD
We paid 8000USD for a tour with Lucky lasting 9 days- when we arrived it turned out to be fraud. He signed a full confession of fraud and was arrested. He had not organised/paid for the tour despite taking the full payment from us upfrount. He is currently being seporately prosecuted by the botswanna tourism office.
Full Summary of each of the days:
Day 1 (Friday 13th June 2025)
Victoria Falls
-not given any plan for the day on the first day so we had no idea what was happening with the guide until we finally got through to Lucky on the phone
-hotel refusing to provide food for lunch or dinner as Lucky hadn’t arranged it or paid for it
-then no chef at lunch time so only sushi (which we had to pay for), then the taxi was late to take us down to the start of the Victoria falls walk.
-then half an hour of waiting for them to try to pay for entrance, until they said they couldn’t and we finally had to pay the 100USD for entrance ourselves despite this being agreed as included as part of the tour.
-then the hotel (N1 Hotel) said they’d not been paid so we had to wait for dinner until they were paid (which they still weren’t by Lucky)
-There was also no balcony in the hotel yesterday despite there being a balcony advertised in the itinerary for the first nights accommodation.
Thus- activities, food and accomodation (the contents of day 1's itinerary) all paid for by us.
Lucky agreed to refund the first day but never did.
2nd day (Saturday 14h June 2025)
-we wake up and the hotel said Lucky didn’t give them our breakfast order so the food had run out, and the hotel would not let us leave as Lucky hadn’t paid for the night's accommodation.
-We were then stuck waiting until midday (meant to leave at 9am for a game drive) until the driver came and we had to pay the hotel ourselves to be allowed to leave
-Only one car waiting at the border with Botswana not two as promised- so only the other family (not known to us but on a separate tour with Lucky's company) could use the car and we had to stay in the van.
-No lunch- had to buy our own and eat it in the back of the car.
-Missed both the game drives described in the itinerary- had to drive to the lodge in the freezing cold and pitch black.
-Only got half a single boat ride (only 1.5 hours not 3) as it started so late.
We arrived freezing cold to the accommodation after a 2 hour drive in the cold and dark from Chobe to the lodge.
Lucky agreed to refund the second day- witness statement of the hotel manager from the morning of the 15th taken.
3rd day (Sunday 15h June 2025):
-6 hours of driving as we needed to refuel, 1 game drive only (car has no speedometer- and was not road worthy) then the hotel was not booked so we had no hotel room, leaving us in the middle of the outback without anywhere to sleep, unsafe, with no dinner and he had not transferred the money back for days 1 and 2 when he said he would.
-Eventually the hotel owner who witnessed the above discussion regarding day 3 stepped in and explained Lucky was lying to us and that Lucky had not booked the hotel. We were stuck waiting for over an hour in the cold. At that time we begged the hotel owner to be able to sleep somewhere as we were unsafe and had no other choice, the owner agreed out of compassion but took Lucky's car keys and car battery as Lucky had not paid and did not have a booking, and we were not given anything to eat.
4th day (Monday 16th June 2025):
Unable to leave the lodge as Lucky had still not paid the owner, so his car keys remained confiscated by the hotel owner.
5th day (Tuesday 17th June 2025):
Finally released from Camp Savuti and went with Lucky to Maun Police station to report Lucky to the police - a 5 hour drive in the outback, the car broke down half way and had to be repaired with the help of a passing vehicle). Lucky was taken into custody for fraud by misrepresentation.
He has been charged with Fraud, he was imprisioned for 3 days, we have a full signed confession from him signed in the presense of his and our lawyers. He is seporately under investigation from the Botswanna Tourism Office.
IT
50-65 years of age | Experience level: first safari
Well organised
All was good and well organised! Able to capture great moments!
