CN
20-35 years of age | Experience level: first safari
Amazing Safari Experience with Professional and Friendly Service
Our safari with Ramja Safaris was truly unforgettable. From the very first communication, everything was clear, prompt, and professional. The guide was not only knowledgeable about the wildlife and landscapes but also very friendly and attentive, making us feel comfortable throughout the trip. The itinerary was well organized, and we were able to see the Big Five along with many other incredible animals. The vehicle was clean and reliable, and we always felt safe on the road. Overall, it was excellent value for money, and I would highly recommend Ramja Safaris to anyone looking for a memorable and trustworthy safari experience in Kenya.
20-35 years of age | Experience level: first safari
Amazing and a shambles at the same time.
Our Safari was mid-range so some of our experience may not apply if you are booking Budget or Luxury. I will add that I did also make repeated attempts to reach out to Safari360 after our experience to pass on feedback but never heard back. I don't think they are interested in repeat business.
The Shambles:
On our first day we were told by our guide that we would be collected from our lodge in Arusha at 7am. However by 7.45am we had still heard nothing, and no guide had arrived. We had to ask the front desk at the hotel to call the office for us which they were helpful in doing. They told us someone would come for us soon but it was another half an hour later when another guide arrived who was also taking another group to Tarangire. The plan was for us to meet our guide Naiman inside Tarangire. When we met up with Naiman in Tarangire the first thing we noticed was that he was not in uniform like Wakari and wasn't in uniform for any of the days he was with us. This was a stark contrast to all of the guides we would see on the road at the rest stops, all of whom seemed to be in uniform. The second thing was that Naiman had not been provided with our itinerary and asked us where we were going. On the first night and also on another subsequent night I had to navigate Naiman via Google Maps to reach the accommodation because he had no idea where we were supposed to go. While I didn't mind doing this it was not the service we had paid for, we had assumed we would be able to relax while our guide navigated us to the accommodation points. Another frustrating point was that in the truck we were picked up in, the power point was at the front of the vehicle and easily accessible. However in our eventual truck it was right at the back and much harder to access. If we sat at the back while the phone charged we couldn't hear what useful information our guide was telling us about the animals. Our biggest issue with the truck however was the size of the windows which were much smaller than pretty much every single truck we observed at the rest stops. I've attached photos to demonstrate the struggle for someone to constantly be leaning forward to sight animals which was quite uncomfortable. My wife who is smaller than me had the very same issue and she is only 5 ft 4.
The food: The food at 2 of our lodges was fantastic, however very poor at the other 2 lodges. The packed lunches were dreadful.
The Amazing:
Naiman - Our guide Naiman was extremely skilled on the challenging roads and we're very grateful that we never got a flat tyre. He was also extremely knowledgeable about the animals and we really enjoyed his company. We saw the vast majority of animals that we wanted to see and have to give Naiman lots of credit for that.
Naiman is a nice person with a friendly manner and is clearly an extremely hard worker. He works very long hours and on one occasion at the end of a long day after dropping us off he had to go and get the truck fixed which would have made his day even longer.
There was another occasion when there was an issue with the breaks on the truck and we went to a mechanic and Naiman was also getting his hands dirty helping to fix the car. He has a very positive can do attitude that is a huge benefit to Safari360.
This was also evident when on our final day Air Tanzania moved our flight from Arusha to Kilimanjaro airport at very short notice. Even though this added 3 hours travel time to Naiman's day that was unplanned, he still took us to JRO airport which really was such a lifesaver for us! I also really want to thank Safari360 for accommodating this.
On the whole if you book with Safari360 these guys will do a solid job and you will have a great time. However I do believe that there will be better options out there. In some respects the service was lacklustre, in other respects they really went above and beyond for us, so this was a challenging review to write.
20-35 years of age | Experience level: first safari
An unforgettable, incredible experience!
I can’t express enough with words how incredible our Safari was with Soul of Tanzania. We visited Tarangire, lake Manyara, Serengeti, Ngorongoro and Lake Eyasi. Our guide throughout our entire trip was Thadey Benny, he truly went above and beyond to make sure our experience was unforgettable and it would not have been the same without him. We cannot recommend this company enough and if you get the chance to do a safari then we highly recommend that you request Thadey to guide you through your experience! Thanks so much for the last 8 days it was pure magic!
20-35 years of age | Experience level: first safari
Approachable and patiently
They are multingual accommodating everyone,
The receptionist was friendly and She provided us with the best offer which was unexpected.
They are punctual and patient with their customers and they answer everything without being harsh.
20-35 years of age | Experience level: first safari
The tour operator was fun, kind, and welcoming!
We had a group of 3 people travel from the US for the safari and spent a day with Benroso travels including a game drive, giraffe park visit, and Sheldrick Wildlife trust. The staff were amazing and we got to see giraffe's, zebras, lions, rhinos, and monkeys. We saw everything that we hoped to see and learned a lot about Nairobi while talking to the staff - would 10/10 recommend!! The tour was very reliable and an incredible amount of value for the price.
35-50 years of age | Experience level: first safari
Great value and very experienced
Just finished a 7 day Safari as part of our honeymoon trip and it was quite a trip of a lifetime. We were there to see the great migration. Our guide/driver was very experienced and a very safe driver. You can tell by how he navigated the rough terrain, communicated with other drivers to gauge what was going on around us. He made it a mission to make sure we didn’t miss anything we drove by. He answered all our questions with patience. Meru slopes was also accommodating, with great communication with us. We got a mid range price experience, so the accommodations provided some comforts of home, with elements of luxury. For what we paid, the experience was beyond expectations. This is also a local company their prices are on the lower end as you book direct and support local Tanzanians!
20-35 years of age | Experience level: first safari
Best time of my life
The tour operator was smooth and reliable, the value for money was very high
CN
20-35 years of age | Experience level: first safari
The grand and Eye-opening Tour
It was an incredible trip, and everything was done exactly as described. Our guide, Jimmy, was humble and patient. I was able to photograph many animals and had an extraordinary experience. If you're planning a safari, I highly recommend Jungleroams.
35-50 years of age | Experience level: first safari
Amazing and well taken care of
I did the 4-day / 3-night Masai Mara only tour with drivers Jimmy and Kikitu. Both were great in their own different ways with Kikitu bringing the high energy. both are very knowledgeable. What's great is that with this tour company they make sure 100% that your experience is the best it could be. Jockeying for the best position when it comes to safari. If you're reading this just stop now and book.
20-35 years of age | Experience level: first safari
Best safari tours in Tanzania.
They offered us the best experience as first time to go for safari I really enjoyed every part of it.The guide was nice and friendly and we were lucky to see all the Big 5 animals on the trip. The lunch was very delicious and we were also given a bottle of sweet wine. We were given plenty of time to take as much photos as we want and also they made sure we were very comfortable through out the trip, they are very reliable having made sure we saw all the animals and even given the binoculars to see the ones that were far away . We also got as close as we could to the animals whenever it was possible.The trip was worth the money and i would love to go again and i highly recommend to choose Nihapa Tours-because they deliver what you ask for.
