20-35 years of age | Experience level: first safari
Best Safari Company in Africa
We did a 4 night, 5 day safari with Calvin at Serengeti Clarity, and I honestly don’t think it could have gone better. Calvin was extremely experienced, and after observing hundreds of other tour companies during our 5 days, we concluded we wouldn’t have wanted anyone except for Calvin. He knew the offroads like the back of his hand, taking us along secluded tracks to find animals all to ourselves. We were always front and centre to the action, and we saw the big 5 along with so much more. The accomodation that Serengeti clarity chose for us was incredible, along with the service. The troop carrier was very comfortable with wifi and snacks when needed. Calvin was very knowledgeable and knew a lot about the animals and their behaviour. We saw over 50 lions, elephants, giraffe and thousands of zebra. So many baby animals, and the wild flowers were incredible. We went in May, and loved this time of year and would 100% go back again with Serengeti Clarity. Thanks, Jade and Jake.
US
Experience level: first safari
Excellent value 10-day Kenya & Tanzania safari with smooth planning, great support, and guiding
Our family had the trip of a lifetime on a 10-day safari through Kenya and Tanzania, organized by Shanjoy Tours. From start to finish, the experience was handled with professionalism, care, and attention to detail.
Planning & Support
Martin was incredibly communicative throughout the planning process. He respected our inputs, reassured us whenever we had questions, and made sure everything was arranged according to our preferences. During the trip itself, he remained available for any issues or questions that came up, which gave us great peace of mind. It’s clear that Shanjoy truly cares about their clients and works hard to make sure every trip is both memorable and enjoyable.
Kenya Portion
We began in Kenya with our guide and driver, Steve, who took us to Lake Nakuru and the Maasai Mara. He was excellent at spotting wildlife and suggesting the best times and lengths for game drives. We also visited a Maasai village (an additional $35 per person), which was an interesting cultural experience to witness their dances and talk to them. Steve was fantastic—knowledgeable, friendly, and always attentive. He quickly began to feel like a childhood friend, and I would highly recommend requesting him as your guide if possible.
Tanzania Portion
At the border, we switched drivers as required by local regulations. There were a few initial misunderstandings when we first arrived, but Shanjoy handled everything smoothly and quickly, and the rest of the Tanzania tour went perfectly. We explored the Serengeti, staying in incredible tented accommodations where we could hear animals at night—an unforgettable experience to have an elephant literally next to your tent at night or hyenas cackling perhaps way too close by.
Ngorongoro Conservation Area was a highlight of the trip, with breathtaking views of the crater and an astonishing variety of wildlife all in one place. Tarangire National Park was another gem, where we saw herds of elephants and the iconic baobab trees that make the landscape so unique.
Optional Add-Ons
For those considering extras, hot-air balloon rides are mainly available at the Maasai Mara and Serengeti. They typically range from $400–$500 per person depending on the season and park. While pricey, it’s a once-in-a-lifetime way to experience the savannah from above.
Overall Impression
If we were to do this trip again, we would absolutely choose Shanjoy. The value was excellent, and they even surprised us with upgrades to our accommodations at Maasai Mara and in Arusha. Their professionalism, personal care, and dedication to ensuring we had a remarkable trip stood out at every stage. Also, if you are trying to catch the migration, perhaps book more for July time frame. We had just missed it by a week while visiting at the end of August/early September.
We cannot thank Martin, Steve, and the entire Shanjoy team enough for making this safari such a memorable experience for our family. If you're trying to figure out which tour operator to go with, don't look further.
US
20-35 years of age | Experience level: first safari
Trip of a Lifetime!!
I am a solo-traveller from US and i did a 10 day tour of Kenya and Tanzania with camping option.
First of all, working with Lizzy was a great experience. She answered all my questions patiently. She is very communicative, professional and takes pride in providing a good service to her clients. My airport pickup was smooth, i was landing late night in Nairobi and was worried about the logistics of the pickup but the team did a great job and i felt very try safe and comfortable. Lizzy personally picked me up from my hotel in Nairobi the day the safari started to help with luggage. On my last day in Nairobi after the safari too, she arranged an excursion for me on short notice and i really appreciate that. They are a small and growing company but with the quality of service they provide, i am sure they will grow tremendously.
The Safari itself was AMAZING. We saw the Big 5 within 2 days in Kenya. The travellers are matched with people who book the same itinerary even if they booked from different companies. My group and guide in Kenya Timothy were all good people and our guide went above and beyond to show us the beauty of the savannah. The accommodations were better than i expected, good food, charging ports and even Wi-Fi
available in camps.
This trip was very good value for money, don’t hesitate to book it, it will be a great experience !!
AE
35-50 years of age | Experience level: 2-5 safaris
Amazing experience with Explorers Wild Safari
We travelled in June 2025 and had an amazing experience with Explorers Wild Safari from start to finish. Johann was very helpful and put together a competitive customised package to meet our requirements. Communication throughout with the company was very clear and hassle-free. The final arrangements were exactly as we were promised and we had a wonderful guide, David, who was very knowledgeable and took efforts to make our whole experience very enjoyable. I have already recommended them to my friends and wouldn't hesistate to use them again!
IN
Great Lifetime Experience, thanks to Axis Africa Safaris.
We just returned from an unforgettable African Safari, and we have to give a huge shoutout to Axis Africa Safaris!!
Right from the very first planning discussions months ago, they were fantastic, especially Lucy Precious, who was our Tour Consultant. She is truly amazing - always quick to respond, full of great tips and advice, and her attention to detail made all the difference. When we visited their office in Nairobi, she and her Director, Cynthia Itambo welcomed us like family and made us feel so comfortable.
Our safari guide, Yasin Abdi, was excellent!!! His knowledge, patience, and passion for wildlife truly made our experience special. He went above and beyond to ensure we saw an incredible variety of animals, and we loved watching how he and the other guides/rangers worked together to share sightings. He never ceased to amaze us - with his keen eye constantly scanning the horizon and he could even spot a lion or cheetah relaxing under a tree or in a bush, from a distance!! He wouldn’t disclose what he had sighted until we came close to the gorgeous creatures, and then, we were just in awe!! Thanks to Yasin’s expertise, we not only saw the Big 5 and more, but also learned to appreciate the magic of nature and how animals instinctively respond to everything around them.
If you’re planning a safari in Kenya, we cannot recommend Axis Safaris enough and especially Lucy as your Consultant and Yasin as your Guide... This was a once-in-a-lifetime experience, and we are so grateful to the entire team for making it so smooth, exciting, and memorable!
Collan and Leandra Mendonsa
Pune, India.
US
35-50 years of age | Experience level: first safari
The safari was amazing, Axis Africa was a great tour group
Tabitha was very easy to work with to set up the safari, coordinating all the logistics, deposits, and hotel pickup. Msaga was an excellent and friendly tour guide, who has decades of experience and knows a lot about the Masai Mara and the animals. The lodge that we stayed in, Wild Nest Mara Camp, was clean and the food was really good. Overall, this was an amazing experience and Axis Africa made everything run smoothly. The overall price was very reasonable.
BR
35-50 years of age | Experience level: over 5 safaris
Amazing
Everything went perfectly, the food, the tour, the car, the animals, the hotels. Hakuna Matata!
NL
20-35 years of age | Experience level: first safari
They are scammers! Stay away from them
I paid an advance of 257USD back in April for an3 days safari to Masai Mara in September. In the 3rd week of August, he sents me a msg saying he has to cancel the safari and he will initiate the refund.
And then I have tried to text him, no more responses. I had to pay another operator to do my safari, but these never got back
US
20-35 years of age | Experience level: first safari
The company is not professional with minimum customer care
George Killas, owner of Terrain Tanzania Safaris, left us completely unsupported during multiple trip failures—and never took responsibility.
After a full day of travel, our group (which included elderly family members) was denied check-in. The hotel informed us that George had failed to make payment, even though he had told us everything was confirmed. Later on, he tried to explain the situation and then we realized that he knew this could happen weeks ago but chose not to inform us.
When the hotel rejected the voucher, George told us to “just show it again” and dropped the call. We spent over an hour begging hotel staff to let us stay while he did nothing. It was humiliating, stressful, and completely avoidable.
Throughout the trip, George showed no accountability. From disappearing during emergencies to making excuses instead of solutions, he abandoned us when we needed him most.
We booked this trip expecting reliable support and coordination from a trusted safari company. Instead, we were met with negligence, dishonesty, and total lack of professionalism.
Do not book with this company. George will take your money—and leave you stranded.
CN
20-35 years of age | Experience level: first safari
Serengeti Smile is great!
An Unforgettable Tanzanian Safari Experience
We are absolutely thrilled with our recent Tanzanian safari, and it would not have been possible without the exceptional planning of Erick from your sales team. Thank you, Erick, for crafting such a perfect and seamless itinerary for us. We were incredibly satisfied with every detail, from the comfortable accommodations to the well-paced game drives.
The safari itself was beyond our wildest dreams. We were blessed to witness the magnificent Big Five in their natural habitat, a true privilege. The highlight, however, had to be the awe-inspiring spectacle of the Great Wildebeest Migration, where we watched thousands of wildebeest bravely crossing the river—a moment we will cherish forever. Every single day was filled with excitement and joy, offering new and breathtaking sightings.
A huge part of our enjoyment was thanks to our guide, Champion. His expertise and incredible "eagle eyes" were unmatched; he always seemed to be the first to spot animals, from a leopard camouflaged in a tree to a pride of lions resting in the distance. His knowledge, passion for wildlife, and friendly demeanor made our trips both educational and immensely fun. We felt completely safe and in the best hands throughout the journey.
We cannot recommend Champion highly enough. Thank you for an unforgettable adventure that exceeded all our expectations. We will be dreaming of our return to Tanzania!