PT
20-35 years of age | Experience level: first safari
Amazing Experience!!!
We booked the safari with Face of africa adventures and everything went well! we did 4 days/3nigths on a budget safari.
before going everything was correctly organized via email and whatsapp. the replys were very quickly.
We loved our guide Abdula, was a father to us! And Gideon, what an excellent cooker! he did everything with one grill. the food was very good, very "continental", a lots of food, actually! we saw a lot of animals, Abdula explain everything to us and add a lot of patient. We recomend to everyone! In the end, Hamadi, the company owner, went with us to a local restaurant in Arusha and we tried a lot of typical food. Want to go back! Thank you for everything!!! :)
LU
20-35 years of age | Experience level: 2-5 safaris
rip off
To be clear: the rating is for the tour operator only. Botswana is a fantastic country for Safaris, just don't go with this gangster. He made me pay for 7 days but the tour turned out only to last for 5 and a half. The time spent on all our game drives combined during this time was less than that of serious companies on a single day.
35-50 years of age | Experience level: 2-5 safaris
miscommunication with a single traveler
So first of all, I have been on 2 other safaris. This wasn't my first.
So to begin, I chose ACZ because of their good reviews. Also, John was very communicative and helpful before I went. He answered all of my questions in a timely manner and seemed professional. I traveled as a single so I was nervous about this but John eased my fears.
I was supposed to stay at the Lenchada camp with the group but there was a mix up. I assumed John would have put me in a single since he knew I was traveling as a single. He did not. I didn't want to share a tent with strangers. It wasn't clear in our communication beforehand that I would be made to share a tent with strangers. In fact, they wanted to put me in a tent with 3 other people! No. I didn't realize this would be like a hostel. So they sent me to another camp where I spent a night in a single. But it wasn't a good situation since I was separated from the group. I think John should have admitted his error (instead he argued with me about it) and arranged for a single at the correct camp. He didn't. The next day our driver told me I'd have to stay in the other camp alone again- and I got very upset. Finally, they let me stay at the correct camp but I had to share at tent. I was so tired of arguing I agreed to it. This all left me very disappointed, though. What bad customer service!
Our driver was below average as well. On my other safaris the drivers engaged with us, told us lots of facts about the animals, and were very friendly. This driver only spoke to us when we asked him direct questions. He seemed bored. We got minimal information out of him about anything. While driving he never gave us an itinerary, didn't say when we'd stop to use the toilets, eat, etc. We would just stop and then he'd tell us what was going on. Some advanced notice would have been good. He also talked on his phone constantly while driving and this felt very unsafe, especially on the roads in Kenya. He was good, however, at bringing us to see the animals. He gets 4 stars for that. But his attitude was definitely below average.
The food at the Lenchada camp was good and the place as a good deal for the price. I would stay there again. The highlight of the trip were the other members of my safari.
Single travelers- make sure you are clear about what you are paying for.
IN
20-35 years of age | Experience level: over 5 safaris
Fabulous , I must say
Pros - A fantastic experience . The whole interaction with Pamela starting from initial stages till the very end and even now has been wonderful. She was very patient in answering all our queries and understanding our requirement. Our driver Peter was very professional and handled his job exceptionally well. He was outstanding in driving us through the forest and help us spotting the wildlife.
Cons - We weren't happy about the hotel that was booked in lake Nakuru . I guess it was called Chester. The condition of the vehicle can be improved or the existing vehicles should be replaced with better ones consider the terrian in the forest and also enroute.
DE
20-35 years of age | Experience level: 2-5 safaris
An unforgettable Safari
We travelled four days with James to Lake Manyara Nationalpark, Serengeti and Ngorongoro Crater. It was a fantastic trip. We were very lucky that we could seen the big five. James is a really good guide - he noticed the shy animals in their hiding places, where most of the other guides passed.
He was really attentive and he always stopped for every picture. Thanks a lot. Always a pleasure.
NL
20-35 years of age | Experience level: first safari
Enthousiastic and nice gide. She knows a lot and te trip was complete. I really enjoyed
Good communication, in real and quick respond from mail. I really enjoyed the safari! Bella knows a lot and did everything to make it a great safari
35-50 years of age | Experience level: 2-5 safaris
Excellent safari and Zanzibar
Just got back to London after a two weeks safari and Zanzibar extension in Tanzania.
BE
20-35 years of age | Experience level: first safari
Honeymoon
We had a wonderful honeymoon in Kenya and Tanzania thanks to E-trip Africa. Ben adjusted the program until all our wishes were fulfilled and he kept in mind our budget. The bush-breakfast was a lovely experience. Good job!
NL
20-35 years of age | Experience level: 2-5 safaris
Best safari trip ever with the best touroperator ever!
We’ve spend three whole days with Bella Safari. She picked us up in Kampala en drove us to our next destination; Fort Murchison tented camp. On friday we had a Rhino tracking, on saturday a Game drive, Nile tour and the Murchison falls, and on sunday we did the chimp tracking. Bella was around all the time and took good care of the whole group. We had the greatest time at Murchison National Park and really enjoyed the weekend. Big thanks to Bella who did an amazing job. She is very friendly, always around, take good care, drives like a pro and best of all… she has a good sense of humor!
Going with Bella Safari’s is an lifetime experience that I’ll never forgot!
NL
20-35 years of age | Experience level: over 5 safaris
Definitely again!
In November of 2016 we did a 8-day safari with Grassroots to Udzungwa Mountains National Park, Selous and Ruaha and we loved it! It's a long trip on the road (+/- 4 days of driving) but definitely worth it as you will enjoy every moment (of the other +/- 4 days). Our guide Fikiri is a top driver and we felt safe every bit of the way. Scout was a great cook and made us 3-course dinners a night. The accomodations were basic, but fine. So all in one: we had a wonderful time and would travel with Grassroots again when we go to East-Africa.