50-65 years of age | Experience level: 2-5 safaris
This was our first holiday with Native Escapes and we would recommend them. There was very prop
1. What was the most memorable or exciting part of your holiday?
The scenery in different parts of Namibia is very dramatic and beautiful, especially Sossusvlei and Damaraland. The lodges are well situated with no fences round the camps so you can just watch the wildlife from your room. We saw a male lion at the water hole just 20 yards away from our porch and while in a night hide saw two rhinos fighting and they were only about 5 yards away. It was also very special going out for the sundowners with our guide singing and playing the guitar while the sun went down - we have come back with some lovely memories
2. What tips would you give other travellers booking this holiday?
Be aware that the days are very long (the longest was from 5.30am, spent all day at Etosha National Park, had dinner, went to a night hide and got back to the lodge at midnight). There is a lot of travelling on very uneven, rocky roads. The weather was extremely hot and the vehicle not air-conditioned, which made all the travelling very tiring. I dont think this holiday would be suitable for anyone over about 70 years old
3. Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?
All the lodges used employed local people and were all trying hard to reduce environmental impacts. All the people concerned supported conservation
4. Finally, how would you rate your holiday overall?
It was a brilliant holiday. The guide was great, very knowledgable, very professional and his enthusiasm and love for his country shone through everything he did. He made our time in Namibia very special. All the lodges used were comfortable and clean and the food great and the people there friendly and helpful.
CA
50-65 years of age | Experience level: first safari
Trip of a Lifetime!!!
My son and I booked a Safari holiday with Big Time Holidays. It was the best experience of our lives! The company's tour manager, Alan, was very helpful in designing our safari to meet our personal needs and interests. He was always extremely prompt in replying to my emails and kept me well-informed of our itinerary as we tweaked it to meet our needs.
Our safari guide, George Odingo, proved to be outstanding. Besides being friendly and accommodating, he was extremely knowledgeable about the animals, birds and flora that we saw. He made our safari an enjoyable as well as great educational experience .
I would not hesitate to recommend BigTime Holidays to anyone for a once-in-a-lifetime safari experience in Kenya!
CH
35-50 years of age | Experience level: first safari
What a stunning journey!
Our 17-day tour combining “Wild West of Zambia” and South Luangwa was a stunning experience, and I just can highly recommend this tour and tour operator. We had the pleasure to be guided and driven by the owner of ‘Adventure Purists’ himself, Jo Stallmann, supported by a trained cook (Emmanuel) and two camp helpers (Biggy and Sims). Everything was very well organized, all logistics were taken care of (transportation, accommodation, food) and the whole team made us feel at ease. They were always very committed, friendly, available, flexible, and ready to help us in case of any needs. I specifically liked their great sense of humour (representative for many other locals we met). Camping was luxury with very spacious tents providing ample room for camping beds and luggage. The meal, often cooked on open fire was always super-yummy and prepared with lots of fresh vegetables and meat. When it came to dessert Emmanuel did outperform himself.
Most importantly the actual safari part was fantastic. Most of the days we had two pretty extended game drives, and sun-downer tours enjoying gorgeous sunsets with cold beer outside the car – sometimes with breath-taking hippo or hyena encounters. The spectacular custom-built vehicle was perfectly adapted to our needs and obviously also to any terrific wet-season off-road conditions we could only roughly imagine during our stay in the dry season (by the way, it’s up to the participants to always be aware of bumpy roads!). Thanks to Jo’s awesome expert knowledge, driving skills, and long-term record in spotting game we had great sightings every day and impressively experienced the variety of wildlife, animal behaviour and botany in a very nice and educational way. Just as one example we were lucky enough to spot the Lion Queen ‘Lady Liuwa’, the sole survivor of massive poaching in the 1990s. Beyond nature he also provided us with an authentic local’s view onto various human-related issues of the country such as daily life, culture, education, history, politics etc. including some touching visits at local villages.
To conclude from my perspective all promises made in the program have been fully achieved if not even partly excelled. At the Liuwa plains wildlife may have been a bit less present than in other regions (I was, nevertheless, fully satisfied) but this was easily compensated by uniquely beautiful scenery. I just can repeat myself in highly recommending this tour operator. If I would do this trip again, I would probably add a day for a white water rafting tour on the Zambesi offered by their sister company ‘Bundu Adventures’. Seems to be a blast, possibly even the ‘Chicken Run’… Thanks ‘Adventure Purists’ and all the best for the future!
US
35-50 years of age | Experience level: 2-5 safaris
Watkinson School's Service Learning Trip
From the moment I contacted Mamaland Safaris from the United States months before my school's trip to Uganda, Mamaland and Tony in particular, were incredibly helpful. Throughout our journey from Kampala to Kisoro where we worked in several schools, to Queen Elizabeth and Murchison Falls National Parks, the service went far beyond merely driving us to destinations. Tony helped explain the history, culture and society to our group of teenage students. With humor and a beyond encyclopedic knowledge of the birds and wildlife, we fell in love with Uganda's people and wildlife!
Add in some magical moments and surprises like the Pumba Safari Cottages overlooking Queen Elizabeth National Park, it was a transformative experience for me and my students that would not have been possible without Mamaland's personal touches. Logistically, the planning was smooth and clear. My school was more than satisfied with the arrangements. And the problem solving around the minor change of plans we made mid-journey were all handled well.
I cannot recommend Mamaland Safaris more! We will be back in March 2015 with Mamaland leading they way!
Absolutely amazing and the only group to use.
Everything went flawlessly and if there was a change in plans they were flexible. I highly recomend this group. They are extremely friendly and talk to you about Uganda and hands down are the only way to travel around beautiful Uganda.
35-50 years of age | Experience level: first safari
not well-organized and put me into cheaper hotel than what was quoted in the itinerary
I did a two-week Kenya and Tanzania safari with Kairi Tours in late Sept 2014. (My agent tour is Java Africa Safaris Ltd, but then I found out everything was arranged through Kairi Tours & Safaris Ltd. ) There were some dramas that never happened during my other international trips. When my flight arrived in Samburu, there was no driver to pick me up. The Safari Link pilot had to stay with me for more than one hour in a hot stuffy plane in a dry and windy desert-like wilderness. He was so kind not to leave me along since there were animals all around the air strip. The driver finally turned up after the pilot had to fly away and leave me with a local gun-carrying soldier. It was such a horrible wait under the sun, sweating with dust on my face. Then when I arrived in Tanzania, their tour agent in Tanzania put me into a much cheaper and much lower quality camp site instead of the lodge I booked in my itinerary. They also tried to change my activities to suit their profit without following the itinerary. So basically, every morning before the car started, there would be an argument after I was suddenly notified that I couldn't go to the place as listed in the itinerary. This experience totally spoiled my fun for my Africa safari tour. I have been asking them to provide refund for cost difference between the quoted lodge and the cheap camp site lodge. But they have kept ignoring my request. I would say if anyone making a good comment on this tour company, it would be their pure luck.
US
20-35 years of age | Experience level: 2-5 safaris
A somewhat nightmarish, yet remarkably astonishing safari experience through Elkan.
My last safari was a bittersweet experience in every sense of the word. What would start out as a suspected long-con ended up being a pretty incredible safari through the ranges of Manyara and Ngorongoro, to the plains of the Serengeti. I even ended up making friends with a couple of lovely people from Spain with whom I had a surreal amount of fun. I am a New Yorker, and I was travelling alone.
I picked Elkan as my operator, not after doing a properly extensive search for a reputable operator, but only because of the simple fact that the response from Victor, the sole owner/employee of Elkan Ltd., was a very welcoming and exciting one. I was offered an itinerary of exactly the sort of safari I had envisaged, and Victor also allowed me to negotiate the overall rate a bit. From the very beginning of our correspondance, I kept growing more and more excited as the safari dates approached.
What was initially meant to be a group of six people on a 7 day safari, ended up being reduced to only 3 people on the day our safari started. Apparently the group had been broken up in 2 to accomodate specific itineraries. There appeared to be a lot of misinformation for all the parties on our safari, including the driver/guides, who apparently had not a single idea of our itineraries, what they entailed, etc. It was at this point we began to suspect a hint of disorganisation and misinformation on Victor's end.
After a glorious first day in Tarangire, where we saw lions mating, a whole world of elephants and the most stunning, yet underrated landscape, we were brought to a semi-decent campsite around Manyara called Sunbright Campsite. It was at dinner that our group, which consisted of myself and the two ladies, and our over-exhuberant narrator/driver Osman, learnt about the completely misguided information from Victor we were all under. Our driver was only going to be with us for one more day-trip to Ngorongoro, before he was to hand us over to another guide, Adam, who was to take us around 3 different parts of the Serengeti over the course of 5 days and 4 nights. However, according to Osman, the Serengeti was only going to be 2 nights. I immediately shot an email to Victor demanding clarification to which he responded everything was status-quo, no changes of any kind whatsoever.
The next morning we received a call from Victor asking us to accept a 2 night safari in the Serengeti and a refund for the remaining 3 days. That was bollocks, and we made sure he understood what bollocks meant.
Needless to state, at this point we knew we were about to be caught in a Tanzanian local tour operators clumsy attempt at conning perfectly well-educated international people, all under the pretence of their sad mentality of "this is Africa", which seems to be the only place on Earth with a licence to be inadequate in everything consumer-related.
We carried on with our safari as we'd planned and had another magnificent day of animal-spotting on the Ngorongoro Crater floor. We saw a coalition of lionesses set out to hunt buffalo end in the most ruthlessly perfect execution, and then each of them returned to collect their cubs hiding in the bushes 5 meters from our car. Our entire engagement with this pride was an incredibly rewarding experience, one that only few people get to experience on that vast crater-floor. And when the other shoe came cascading down from the sky, we were told by our guide that we needed to rush back as he had other Victor-related engagements to adhere to. Our resistance to being swindled once again only earned us a speedy drive passing all variety of animals to the lunch-spot to wolf down our pathetic lunch boxes, and rush back to the rim so as to accomodate Victor's disorganisation. This was when we were handed over to a driver/guide named Adam, who would become our sole Tanzanian assistant in making sure we would not be robbed of our safari, as had apparently been planned by management. Turns out Adam worked for another company called Sunset Africa, who were in a deal with Victor to provide our safari. Turns out they too were having a devil of a time working with Victor, financially.
The 3rd day, according to the provided itinerary, promised to be quite exciting. We were all high spirits as we drove through the Ngorongoro ranges towards the Serengeti. Then we arrived at Nabi gate where you enter Serengeti from Ngorongoro, and shortly after were notified that our park entrance fee had not been paid by Victor and that we would have to bear the cost, until it could be refunded to us later. This is where the whole tide turned against Victor as it had become all too clear that this one-man bad operation was out to flat-out rob us. After an intensely excruciating 3 hours of demanding the services sold to us, the owner of Sunset Africa, man named Ally, stepped in and decided to handle the dealings with Victor, and letting us proceed with our safari. But, not before we were each asked to pay $70 in order to enter the Serengeti for our first day, which would act as a day's fee while the "management" got things sorted in Arusha for the remaining 4 days.
For the next 4 most incredible safari game drive days, very very sadly we also had to deal with going to the extension office every single day during lunch to extend our days as it was not sorted out appropriately since our very first day in the Serengeti, which meant we never got to leave the Central Serengeti/Seronera region at all. For 4 days, we hung out with the same pride of lions, same herds of elephants and even the same Leopard whom we spotted twice. While this was indeed THE most amazing 5 days of hanging out with the lionesses of Seronera and their cubs and boyfriends, and all the other beautiful wildlife in Central Serengeti, for the purpose of the company review it should be stated that we were initially offered a 5 days safari in the Serengeti to several different areas of the park, Center, North and West as it is simply massive. Nevertheless, our 5 days around the central area and nights at the Serengeti Wild Camp (operated by Zara Tours) were just fantastic.
We chose to abandon the toilet of a public campsite arranged by Elkan called Pimbi. Even the animals found it too disgusting to graze by.
Ultimately, this was, without a doubt, a safari of a lifetime for me considering all the wild animal interactions we had, and our stay at a semi-luxury lodge, with abundant wildlife through camp. Although, a lot of it was due to the diligence employeed by our smart, hilarious and jolly-spirited guide, Adam. He single-handedly saved all his co-workers faces by showing that some Tanzanian people do value a good work ethic and will do whatever they have to to deliver.
In the end, Victor was, as you'd expect, quite apologetic and I can honestly say that we were not robbed of anything, except several hours of our safari time. All else was sorted once we got back to Arusha, including our $70 and timely transfers back to the airport. I do genuinely hope that this was just one big logistical/planning error on Victor's part and that he'll do better to avoid such an instance next time, else I can't imagine Elkan Ltd. or any other local Tanzanian tour operators who don't learn from such experiences, would survive too long in this highly personalised and incredibly lucrative business.
All the best, Victor.
DE
50-65 years of age | Experience level: 2-5 safaris
From the Kalahari Desert - Moremi - Okavango Delta - Chobe and Vic Falls
Deception Valley Lodge and the Kalahari are well worth a visit. The Lodge was great and just by observing the area around the waterhole I could see plenty of big groups of tiny little birds up to Giraffes, Wilderbeest, Kudu and much more. The guides and the tracker was very knowledgeable so we could see lots, specially lions and also lots of birds, owls on the game drives. It is amazing what the guides and trackers can see and find on the drives. I also want to mention the amazing scenery and also the bushmen walk was very interesting. Accommodation, Food, Service and the activities was excellent.
Xakanaka - from the desert to the water. I think Xakanaka is another must visit on a trip to Botswana. The game drives were amazing, the guides very knowledgeable and excellent, the atmosphere in the Lodge was very personal and sleeping in tents while hippos walk through the camp is an experience!
Sanctuary Chiefs Camp - another change in the scenery. Accommodation, Service and Food were excellent. Unfortunately the transfer from Sanctuary Chiefs Camp to Sanctuary Baines Camp was delayed by 4 hours. We were waiting at the airstrip for 30 minutes when the guide asked at the lodge and they asked at Mackair. So then the lodge found out about the delay and we drove back to the lodge and they were already preparing a 3 course lunch menu for us. My compliments in preparing this in such a short notice.
Sanctuary Baines Camp - very personal service, I loved the Mokoru ride through the delta, the very surprising and romantic bath under the stars and sleeping outside. Due to the delayed transfer from Chiefs Camp I didn't have enough time to do the elephant acitivity. The drives through the waterways is certainly an experience you don't get anywhere else.
Chobe Game Lodge - this 3 days made this trip from excellent to "only" good. I cannot rate the Chobe Game Lodge as a 5 star Lodge. They only offer buffet style breakfast, lunch and dinners. In a 5 star property I expect dinner to be served on the table. In the 4 main meals I had, there was one pizza buffet (lunch)und one pasta buffet (dinner). If I want Italian food I don't need to travel all the way to Botswana. There are no waiters in both bars to take orders and bring the drinks to the table. I have seen 12 seater game drive vehicels from the Chobe Game Lodge packed up with 10 passengers of different parties and other cars had only 4 passengers. The staff didn't help elderly guests in and out of the cars. This was done by other guests and watched by the staff. In comparison to the other lodges I also need to say that I had the feeling that the guides are less knowledgeable then at other lodges.
I am sorry but in a 5 star Lodge I expect a higher quality of service.
The Chobe Nationalpark ist known worldwide for excellent game viewings and I was really looking forward to it. During my visit the game viewings were very poor and I believe one reason is that the access to the park is very limited. And when there is a sighting you might have to share with 20 or more other cars everyone fighting for the best spot. This is not a safari experience I would recommend.
Ichobezi Houseboat - very relaxing and a nice change to the Lodges.
Elephant Camp - all excellent, the Lodge, the staff, the food, the activites. I could do the walk with a Sylvester the cheetah and enjoyed the excellent guides and met the elephants. Also the tour to the Vic Falls was phantastic and our guide showed not only the falls but gave us also lots of information and showed us plants and wildlife.
Vic Falls Hotel - just awesome. You can feel and read about the history of this special place throughout the hotel. The location, the atmosphere, the service are phantastic. Thank you very much for this special place.
And finally the sunset cruise on the Zambesi River. That afternoon was a storm coming and I didn't realy feel to go on this cruise. But I went and it was a nice closing to this trip through Botswana and Zimbabwe. We had some great sightings and another amazing African sunset.
Thank you very much
20-35 years of age | Experience level: 2-5 safaris
Excellent experience!
I honestly cannot say enough good things about KWSS. The organisation of my safairi's was exceptional, communication was always timely and appropriate and nothing was too much trouble for OT to sort out very quickly and professionally - including last minute changes to the itinerary (cause by me!).
KWSS played a large part in making my trip to east Africa the trip of a lifetime. Don't hesitate to use them if your planning a trip.
CH
50-65 years of age | Experience level: 2-5 safaris
the experience was good, and the assistance perfect
The programm was very interesting and the lodge of very high quality.
Maybe the time dedicated to the safari was a day too long.
The tour operator was always ready to help and we all have an extraordinary experience in South Africa, especcially with the two trips in balloon.