RU
35-50 years of age | Experience level: first safari
It's been great! It was especially nice that Eric and driver John were with us! They're the best
We booked a tour easily and simple. Paid the minimum price, and received maximum colichesvo points on the program. Especially I want to note the Navy jeep with comfortable seats, safety on all the way. The best impressions were made by Eric and driver John. They always tried to do as best for us. Always helped us and did all our wishes. We saw all the animals from a big five and even more. We were very much saphari. I recommend everyone to buy Safari from this firm. It's a key to excellent travel!
RU
35-50 years of age | Experience level: 2-5 safaris
I will recommend the tour operator to all my friends
The trip lived up to my expectations. I saw a lot of interesting animals up close. Our guide Eric tried to make our trip more comfortable. And the driver John carefully but very confidently drove us to the big five. I will recommend these guys to everyone.
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20-35 years of age | Experience level: first safari
Professional and welcoming
I joined a 3-day Masai Mara tour with guide Kevin, and it was truly an unforgettable experience. Kevin was not only a skilled driver but also very knowledgeable about the animals and local cultures. He answered all my questions with patience and enthusiasm. The company itself was highly professional and made sure everything was well organized. Because of this, I was able to fully enjoy breathtaking views, encounter incredible wildlife, and take some amazing photos.
RU
35-50 years of age | Experience level: over 5 safaris
The tour operator organized a very interesting trip.
I really enjoyed the trip. We saw all the big five animals. The driver John did a great job making sure we got everything done. And the guide Eric told us very interesting stories about the animals and life in Kenya.
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RU
20-35 years of age | Experience level: first safari
Everything was very interesting, honestly, we liked it!
Good organization, the driver and guide tried very hard. We saw all the animals, and they always tried to make it happen from a close distance. They told a lot, helped with any questions. We are very happy. Thank you for your work!
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20-35 years of age | Experience level: first safari
Fantastic Safari guide and excellent driver!
My Dad and I did a 6 day safari tour through the Serengeti and the Ngorongoro Crater with Serengeti Smile and we couldn’t be happier with the experience, our guide Lucas had an amazing knowledge of the national parks and the animals inside them. We ticked off all of the big 5 and even saw a cheetah family on a recent kill. All the lodges and camps were fantastic especially the Serengeti classic view camp. The food provided was also impossible to fault, we loved it!! Would definitely recommend.
HU
50-65 years of age | Experience level: 2-5 safaris
Maximum reliability and accuracy.
My safari was fantastic, I saw amazing animals!
They understood what I wanted and organized the safari accordingly. The animals were important to me, I didn't ask for luxury, so I got exactly from Zepisa what I asked for. They didn't offer the lowest price among several other companies, but it was probably the best value for money. Communication was good via email, and Nyemo typically responded quickly to my questions.
The organization was perfect and Omaru was an outstanding guide.
Which doesn't matter much in retrospect, but it does help improve the service:
1. Just before departure I asked for a final itinerary, which was not up to date, it was the same one I had received months earlier.
2. Unfortunately Lake Manyara is nowhere near what it was a few years ago. I should have been informed about this.
Apart from small inconveniences of Taji House everything went very well. If I were to go again, I would ask Zepisa Tours to organize it again!
35-50 years of age | Experience level: first safari
Urban made our trip comfortable, safe and hassle free!
Our guide (Urban) was completely friendly and took great care of us. They were always on time and eager to help with every one of our needs. Urban and the team made my Ugandan adventure absolutely perfect. I would describe them with these words: Kindness, friendliness, care, and knowledge!
I absolutely recommend the team at Trots and Safaris and plan to return again for another fantastic experience!
DE
35-50 years of age | Experience level: 2-5 safaris
Professional, Reliable, top Tier!
From our first interaction with Godwin, we felt confident we were in good hands. His communication was clear, efficient, and transparent. Before confirming any bookings, he ensured Gorilla Trekking permits were available for our preferred dates in Bwindi. This led to some necessary adjustments due to the limited daily permit availability, but we appreciated his diligence—especially compared to another agency that was ready to proceed without verifying permit availability.
Godwin worked closely with us to refine our itinerary, and once on the ground, it became clear he truly understands how to craft a memorable experience.
When one of our self-booked flights was delayed and our luggage didn’t arrive on time, Emmanuel—our guide—stepped in seamlessly. He handled all airport communications, completed the paperwork, and personally retrieved our luggage at 3:00 AM, allowing us to begin our day as planned at 6:00 AM.
Emmanuel was exceptional. His deep knowledge of nature, culture, and local life enriched our journey. He answered every question with clarity and insight, and even made thoughtful adjustments to our itinerary to enhance our experience. His proactive coordination with local service providers and excellent time management ensured we enjoyed every activity without feeling rushed, while maintaining meaningful interactions with the local community.
Each accommodation was well-chosen, offering great comfort, service, and location.
Thanks to Emmanuel, Godwin, the Deluxe Vacation Team, and the warm-hearted people of Uganda, we left with unforgettable memories and a deep appreciation for this beautiful country.
Thank you all for an incredible experience!
RU
20-35 years of age | Experience level: first safari
Reliable, top-notch
We have seen all the animals in best views. Our guide James Gichina was always polite and took our needs into consideration. The accommodation was also beautiful
