20-35 years of age | Experience level: 2-5 safaris
Charismatic and a pleasure to be around.
Unfortunately the booking with SafariLink left a bad taste in my mouth before the trip even started... but read my whole review before it leaves a bad taste in yours.
Booking with (Nobhule? At least that's the name that is on the invoice) was like trying to extract information from a stone and talking to an edgy teenager with their short, extremely unprofessional replies. After booking, I recieved no information as to where the shuttle was going to be (I knew I was going to be picked up in a shopping center, but the shopping center is medium sized and there was a few places the shuttle could've been) and after asking multiple times for the booking confirmation by calling and SMS, I never received it. I infact arrived at my shuttle the morning of, with no booking confirmation, stressing I was going to get denied the shuttle I had paid for.
SafariLink had 3 full business daysand 5 ½ regular days to send me the booking confirmation.
This was by far the most frustrating booking experience I've had.
But other than the friction and hassles dealing with the salesrep, the trip was a breeze and super smooth experience. The driver - Thomas - was fun, friendly and full of smiles. When everyone was in the shuttle he explained how low we had before the first stop, between the 1st and 2nd, and then how low we had after, and refreshed everyone's memory after every stop. He did a really good job with driving the pothole-y road from OR Tambo to Hoedspruit.
ES
20-35 years of age | Experience level: first safari
Best experience
The best trip of my life, had a wonderful time with my friends looking at the zebras my friend Omar was bitten by a mosquito we all laughted at him
20-35 years of age | Experience level: 2-5 safaris
The breakdown of cost will be the new norm
I like Splendid Vacation because they provide the breakdown of all costs: hotel, park fee, car etc. With the transparent breakdown, I understand the cost. I can adjust my travel according to my budget. The hotel cost is also comparable with booking etc.
The agent Sammy is also super helpful. His answer is always timely and detailed. Our guide Wilfred is also an expert in wildlife.
MT
20-35 years of age | Experience level: first safari
Great safari and customer service
We booked a 6 day kenyan tour. We were picked up from airport and dropped off again. Joy was very helpful to organise and always answer any questions.
Safari was great had very nice guides and accommodation options for every budget.
I definitely recommend for a safari for a hassle free experience.
DE
Well organized & kind
I’ve spent 3 days on safari with Axis and my journey was well organized, kind and spectacular combined with a fair price in total.
Especially Robert, our guide, did his best to ensure that everyone feels comfortable, tried to get the animals we wanna to see, and had many background information about the animals.
Was a great experience. Definitely recommend it!