65+ years of age | Experience level: first safari
Friendly, informative, helpful in all aspects of our trip.
Very good value for money and proactive from the start. Aspects of the trip were explained in detail (Jovitha and Florida were so helpful) when we planning mainly by email. All our questions were answered promptly.
Our guide (Jackson) was amazing - friendly, great driver, very knowledgeable about the wildlife and the areas we visited. Suggested lots of ideas for our itinerary but was also very flexible.
The lodges were superb, friendly / helpful staff, lovely / comfortable accommodation, tasty food and the swimming pools were a nice addition.
TW
20-35 years of age | Experience level: first safari
John is a highly professional guide who always puts his guests’ needs first.
We are very glad that we chose Earthwings as our travel agency for this trip. From the very beginning, they communicated closely with us and responded to our messages very quickly. Whenever we had any questions or concerns, they were always willing to help and find solutions for us.
For example, when our luggage was delayed during our journey, they continued to follow up and even helped arrange for our luggage to be delivered from the airport to us after it finally arrived. We really appreciated their thoughtful and attentive service.
During our 9-day, 8-night safari, we would also like to express our sincere thanks to John for being our guide. He helped us see so many amazing and adorable animals and made the whole safari experience truly memorable.
While looking for animals, John always paid attention to keeping an appropriate distance and finding the best viewing and photography angles. He made sure that we could enjoy watching and photographing the animals without disturbing them.
Thanks to Earthwings and John, we have made so many wonderful memories during this trip. We truly appreciate their excellent service and would highly recommend them to anyone planning a safari in Kenya.
