PT
50-65 years of age | Experience level: 2-5 safaris
A dream come true !
I'll start with our driver/guide (Wilson), who was excellent in every aspect, from his friendliness and patience to his deep knowledge of the surrounding environment and the animals. We came back from this trip much more cultured and knowledgeable about many aspects we had no idea about. Congratulations to Wilson, an excellent professional!
Regarding the Safari, once again excellent! Next time, I'll add one more night in the Serengeti and probably one more night at Lake Manyara, preferably at that excellent hotel, Escarpment Luxury Lodge.
In Zanzibar, everything was 5 ***** perfect, but I wanted to stay a couple more days 😜.
Transfers all worked perfectly.
In summary:
Safari: Excellent
Zanzibar: Excellent
Thank you so much for the wonderful trip!
FR
Wonderful
I would like to thank Dan who works with kisoro tours.
Communication was excellent from the beginning with him.
We booked for our chimpanzes and gorilla permits and we were so happy to be able to make it.
Organisation and Logistic of those two treks is perfect.
I highly recommand Kisoro tours to book your permits or safari.
Claire from France
20-35 years of age | Experience level: first safari
Beautiful first time luxury safari
My family recently traveled to Ngorogoro Crater and the Serengeti on safari for 9 days. It was one of the best trips I’ve been on in my experience of 20 countries. The wildlife is incredible, straight out of Nat Geo, and the landscapes are beathtaking.
Jess was a consummate guide throughout our trip. She wrote us notes on the day of our arrival at each new camp which were left in our rooms, the tour guide—Frank—she booked for us was knowledgable and charismatic, and she negotiated on our behalf with the camp agency to avoid a single-person surplus on a member of our group, avoiding hundreds to thousands of dollars of fine. We had no issues, no miscommunications, and were cared for from start to end of our journey by professionals; this is the service that separates a good tour outfit from a life experience.
Enjoy your safari! Wake up for the earliest breakfast time and get out before sunrise—the animals are most active then!
20-35 years of age | Experience level: first safari
Ernest and Raymond were the best tour guides and shared their incredible knowledge with us all day.
I had the best time on our safari with Ernest and Raymond. They were both so friendly and made us feel so welcome and shared their amazing knowledge with us throughout the day. We received the plane ticket and pick up time the day before which gave us time to prepare for the trip. The tour guides and the amazing experience they gave us, ensuring we seen as many animals as possible, made the tour a fantastic value for money. I would definitely recommend this safari and you would be lucky to have Ernest and Raymond as your driver and your guide!
35-50 years of age | Experience level: 2-5 safaris
Great experience - 10/10 would recommend!
Mateo Travel and Adventure provided an outstanding experience from start to finish! The communication throughout the planning process was clear, responsive, and reassuring, which made organizing the trip effortless.
The package was tailored to our needs and everything ran smoothly and exactly as planned. A special mention goes to Eric, our guide, who was exceptionally knowledgeable, respectful, and engaging. His expertise added real depth to the safari and made the experience even more memorable.
Overall, the service offered excellent value for money, combining reliability, professionalism, and a genuinely personalized approach. We would highly recommend Mateo Travel and Adventure!!
IT
20-35 years of age | Experience level: first safari
fantastic and super organized experience
There were two of us, and the agency was very helpful in organizing the safari according to our needs. Excellent value for money.
20-35 years of age | Experience level: first safari
He was energetic knowledgeable and funny.
I had a great time saw a ton of beautiful animals and the accommodations and food were great!
35-50 years of age | Experience level: first safari
Rodgers is very reliable, friendly & understanding. He made sure we were comfortable and followed up
Our recent family safari in Kenya organized by Rodgers from Viega Expeditions was truly a once-in-a-lifetime experience. Traveling with family, including seniors and a child, we were looking for a safari that combined luxury, comfort, adventure, and exceptional service—and this trip delivered on all fronts.
From the very beginning, Rodgers ensured that every detail of our journey was thoughtfully planned and seamlessly executed. His professionalism, responsiveness, and attention to detail gave us complete confidence throughout the planning process and during our travels.
A special thank you goes to our incredible guide, Tomas, whose expertise, patience, and passion for wildlife made our safari unforgettable. His ability to spot animals, share fascinating insights about Kenya’s ecosystems, and tailor the experience to our family’s interests was truly exceptional. Thanks to Tomas, we enjoyed breathtaking wildlife sightings and created memories that will last a lifetime.
Our stays at Sarova Mara Game Camp and Kibo Safari Camp were outstanding. Both properties offered beautiful accommodations, excellent service, delicious food, and a perfect balance of luxury and authentic safari experiences.
What impressed us most was how well this safari accommodated travelers of all ages. Everyone in our group—from the seniors to the youngest traveler—felt safe, comfortable, and fully engaged throughout the journey. Every game drive, sunset, and wildlife encounter felt magical.
We wholeheartedly recommend Viega Expeditions to anyone seeking a luxury, family-friendly safari experience in Kenya. Thank you, Rodgers and Tomas, for giving our family an unforgettable adventure filled with incredible wildlife, stunning landscapes, and memories we will cherish forever.
CN
35-50 years of age | Experience level: first safari
prompt pre-trip communication, flawless safari arrangements and fantastic guides
Brilliant Kenya-Tanzania cross-border safari perfectly arranged by Safari Soles!They replied to all my inquiries quickly before departure. All cross-border logistics, lodges and transfers ran super smoothly. Huge shoutout to our amazing guides Joe (Kenya) and Eli (Tanzania). Joe and Eli are both extremely experienced wildlife spotters, knowledgeable and warm-hearted, making our game drives incredible. Zero troubles throughout the whole loop trip, highly recommended!
DE
An unforgettable once-in-a-lifetime experience
My safari was an experience I will never forget, and that is mainly because of the incredible people who made it so special.
First of all, I want to give a huge thank you to Pritika. The company should consider itself incredibly lucky to have someone like her on their team. She was actually the main reason I chose this tour. Even before I booked, she answered every single one of my questions quickly, kindly, and at all hours of the day. From the very beginning, she made me feel safe and reassured that if anything happened, she would be there to help, and she absolutely was. Customer service like hers is rare these days.
Our drivers and guides were equally amazing. We visited Tarangire National Park and the Ngorongoro Crater, and we were fortunate enough to see an incredible variety of wildlife. That wasn’t just luck, it was thanks to our guides, who were passionate, knowledgeable, and determined to give us the best possible experience. They explained everything in detail, answered every question, and went above and beyond to make sure we saw as many animals as possible. You could truly feel how much they love what they do.
What impressed me even more was the way everyone treated us on a personal level. Towards the end of the trip, things became stressful. I was exhausted, hungry, frustrated, and disappointed. Despite that, the driver who stayed with me on the last day did everything he could to make me smile again, and he actually succeeded. The driver who picked me up from the hotel the following morning and took me to the airport also knew exactly how to lift my spirits. That kind of kindness and empathy cannot be taught; it comes from the heart. These are the people who make a trip truly unforgettable.
Unfortunately, there is one major issue that urgently needs attention: the vehicles.
We had the oldest vehicle of the tour, and unfortunately, it showed. On the second day, the pop-up roof actually collapsed onto me twice because it couldn’t be secured properly in the strong wind. Thankfully, I wasn’t injured, but it could easily have caused an accident. Guest safety should always be the highest priority.
On the last day, our vehicle broke down twice. As a result, we arrived back far too late, and I missed my flight. I had to stay an extra night, which meant that all the plans I had already made for the following day in Zanzibar had to be cancelled. Once again, Pritika immediately stepped in, organized everything, and made a difficult situation much easier to handle, for which I am truly grateful. However, as a traveler, it was still very disappointing.
In my opinion, the problem is not the staff, they give more than 100% every single day. The issue lies with the management. If guests are paying good money for a safari, part of that investment should go into maintaining and replacing the vehicles. Such dedicated employees deserve reliable equipment, and guests deserve a safe and dependable experience.
My final impression is very clear: the people are what make this safari exceptional. Pritika, the guides, and the drivers are the reason I returned home with wonderful memories despite the challenges. They truly understand what outstanding customer service means and treat their guests with genuine warmth, kindness, and respect.
If the company invests in newer and safer vehicles, this safari would be absolutely perfect. I sincerely hope the management takes this feedback seriously because they already have an outstanding team, they simply need to provide them with the tools they deserve.
One last thing I would like to mention is how wonderful the group was that I shared this safari with. From the very first day until the last, everyone was kind, fun, and easy to get along with. We laughed together, shared unforgettable moments, and made this adventure even more special. I feel truly grateful to have met such amazing people and to have experienced this incredible journey with them. They were a big part of what made this safari so memorable.